PetSmart

I could not believe how cheap it was to buy about 9 fish. Got a qualitry tank and some pellets to feed em. Caring staff and custoner care. Really educatd me on those catfish. The kids are goin love.

We take my dog Wolfy to grooming at Petsmart in Nanuet, NY. Pawida (groomer’s Petsmart nickname) does a great job grooming Wolfy.

As a dog, turtle, tortoise, and fish owner I have frequented this PetSmart location many times in the past for my various pet needs, spending hundreds on heating lamps/​filter systems/​food and everything else I need on a monthly or yearly basis.
However recently I find that their service, product quality, and store cleanliness has been severely lacking.
I used to bring my dog to get his hair cut and groomed here, but the last two times they charged an insane amount because he had to be «muzzled» «restrained» and «handled». Mind you my dog is 20 pounds, and had had no incidents in the past.
I now cut his hair myself.
Today I went in to purchase a new snail for my fish tank, as one of my older ones had died a few days ago. Upon entering the aquarium section I saw that in numerous tanks, the goldfish one being one of them, there were rotting dead half eaten fish. Any fish owner knows that dead fish contaminate a tank and can cause the other fish to catch diseases. The fish had been dead at least a few days as it had turned a pale white, was rotting away, and had been half consumed by the other fish.
However because I was already there I decided to buy a snail anyway. It took 20 minutes for someone to come help me, even though there were probably 5 customers in the whole store. I was not asked if I wanted to pick out my snail, as I had been at PetSmart in Syracuse when I got my last snail, and one was chosen for me. I got home and put my new snail in the tank, just to discover that he was dead.
I will be returning the snail and bringing my business elsewhere in the future for all my pet needs.

Love this Petsmart. Staff is always ready to help when you’re looking for something. Aisles are clean. Grooming services are reasonably priced.

I came here often when I had my tropical fish collection. It appeared that some of the staff really did care about these fishes as they had refuse to sell me more fishes due to overcrowding in my tank (after inquiry about my environment). I would buy from them despite being rejected as they seemed to know what they are talking about.