Abbey Carpets Unlimited is what a flooring store should be. They have a wonderful showroom with samples of all types of flooring. The staff is very knowledgeable and friendly and always willing to give opinions and options. I love that they offer free estimates and they’re installers are highly professional, prompt and courteous. I’m especially impressed by their tile floor selection which takes up about half the showroom! Purchasing a floor is major investment. I feel so good to trusted it to Abbey!
Michelle R.
Évaluation du lieu : 5 Napa, CA
I have lived in Napa for 32 years and any time I needed flooring or tile done I have always used Abbey Carpets. It’s an amazing family owned company. All the ladies are so helpful and knowledgable. My current house had a lot of damage from the earthquake and the staff was helpful in helping pick out my new flooring and working with me as we work together with contractors. I would recommend them to anyone who needed flooring or tile.
Sharlene Y.
Évaluation du lieu : 1 Spanish Flat, CA
Horrible customer service. The employees are condescending and treat you as though they are doing you a favor by helping you out. They need to remember who the customer is. Lisa specifically has been rude, condescending and just plain nasty. I refuse to do business with a company like this.
Michelle P.
Évaluation du lieu : 5 San Francisco, CA
I really enjoyed my experience with Abbey Carpet. The sales ladies were friendly and very helpful. They really took their time with me and helped me find the perfect carpet for my home. The store had everything you could think of from a product stand point. They had a very wide selection of not just carpet but hardwood, tile, laminate and resilient as well. I would highly suggest making a visit if you have any home improvement needed.
Tina G.
Évaluation du lieu : 5 St Helena, CA
I don’t know what the problem was with the Petaluma reviewer BUT, I think this place is full of awesome people. «Full of middle aged people» is a comment that reflects an ageist attitude. Debbie, who has the coolest hair, was patient, informative, helpful and all the people I encountered were extremely polite. I was well taken care of. They made great recommendations based on my budget. Today I am placing a carpet and blinds order. They have an awesome selection of tile too. Amazing.
Jessie Mae C.
Évaluation du lieu : 1 Petaluma, CA
This place is terrible. I already wrote one review but it was removed because I guess I was too honest. Customer service is awful and rude. Don’t even waste your time.