Grippo Wm A, DDS

I’ll happily had my 5 star review to this page. Let me begin by saying I moved away from Napa in 1994 and now live in Oakland, Ca. Though I am 81 years old, and the drive has grown more and more difficult for me, I have been unable to cut my ties to my regular dentist and hygienist in Napa and to Dr. Grippo who did an implant for me many years ago and who checks on it annually. I try to schedule those check ups and my dental cleaning with the other office on the same day because I find the drive so stressful I want to make it as rarely as possible. I continue to have so much confidence in and comfort with both practices and dentists that though annually I tell myself I will try to find comparable practices here in Oakland, I do not even try. I just keep making that horrible drive for excellent dental care and wonderful support staff in both offices.
I highly recommend Dr. Grippo when one needs the kind of dental care he specializes in. And BTW, in answer to the one negative review, Jayne is not only efficient and cordial but tries very hard to work with a patient’s schedule and needs. I really don’t know how she could have struck that person so negatively. She’s great, as is everyone there.

I’d like to chime in and advise that my experience with Dr Grippo and his staff was professional, smooth and accommodating. Somehow I developed an abscess which was an uncomfortable and scary situation for me. I’m new to the Napa community and do not have a dentist. I called around as per recommendations from my dental insurance and didn’t have much luck. Ultimately I contacted Dr Grippo’s office where Jayne made an effort to work me in the following day. Dr Grippo was very nice, professional and I had confidence in him immediately. His diagnosis, treatment and instructions were appreciated and reassuring. I’m thankful that I didn’t pay attention to the one negative review on Unilocal.I’ll recommend Dr Grippo and happy to be a new patient.

I honestly was wary about going to Dr. Grippo after reading the one review on here, but everyone else in Napa said he and his staff were great, so I made an appointment. Couldn’t have been happier with the results. All the staff, including Jayne whose mentioned in the other review, were professional and beyond easy to work with, and the Dr. was very skilled and I had no issues with him at all. I had 3 appointments in all, and I work an erratic schedule so needed some changes, but Jayne was more than accommodating and understanding of any changes I needed. Near the end of my appointments with Dr. Grippo I actually asked Jayne what happened with that review, and she just laughed and said it would be unprofessional to discuss another patient, which I respected. So I have to surmise that Cheree (the review writer) is just a spoiled brat who wanted her way and when told she couldn’t have it, she jumps on Unilocal and attacks the innocent woman she was talking to on the phone, a woman who doesn’t even set the policies, the Dr. does. Glad I found out for myself that Dr. Grippo and his staff are wonderful.

I called to make an appt for an extraction and spoke with Jane who sounded professional but NOT friendly. I was told that I needed to be seen prior to my extraction date, which was fine. So I scheduled my initial visit and asked her to put a «tentative» hold for my proposed extraction date (as I am very busy). But she was very stern and irrational with her decision not to accommodate my request. She even said that she needs to leave the time open for any emergency case… ahh, she should be the first person to know (working in a healthcare), that anyone could get bumped off if there’s an emergency case AND these (emergency) cases could happen at «any» day/​time. I am surprised that she even keeps a patient schedule at all, OR unless her ER cases only happens on Fridays, huh! Very smart Jane, you just lost a patient. Oh and when I asked if she could make any exception with her «power tripping» she said that’s how Dr Grippo wants it to be. Which I doubt… But hopefully Dr Grippo would be able to read this very helpful review…