Jamba Juice

I love this location– they all know me and greet me with smiles. It’s a great way to start the day. Service is way better than South Napa

This Jamba Juice is just the best! Brenda and her staff make each visit special! Great customer service, friendly smiles and a nice «local» feel keeps me coming back! Plus the drinks are always great!

The best Jamba Juice in town! I live in South Napa and I’ll go out of my way to come to the Trancas location because the customer service at Soscol is horrendous. Coming to Trancas is always a pleasure. Hannah and Venesa are always warm and friendly, and other associates like Daniel or Michaela will strike up conversation while making my drink. The team at Trancas has definitely made me into a lifetime customer!

Great way to start off the Sunny Weather. Especially at the Trancas Location!!! Vanessa and Michaela are an amazing team! These girls demonstrated the best customer service I have seen in a very long time.

They were out of peaches and pineapple which is just dumb to me. The guy named Joshua was very friendly and subbed out our fruit. Napa crapa

This Napa Jamba Juice has a pleasant location– it’s on a courtyard, and is a short walk from a riverfront trail. The service is pretty fast… go when there aren’t many people there, like the early afternoon. The people are friendly. They make a delicious strawberry smoothie. One can also do people watching, and there are other restaurants nearby.

So I just went in there this afternoon and bought a chocolate PB moon with a friend of mine. We had been looking forward to these all day at work and so I was super excited when our order was done. Well as soon as I took a sip it was just a plain chocolate milkshake. No oats and definitely no peanut butter. This pretty much ruined my afternoon by disappointing me. Whoever made my drink did not pay attention.

I was just here an hour ago and was SO disappointed in my customer service. I always go out of my way to let then know that I’m allergic to strawberries. As I waited for my drink, I watched the 2 teenaged boys working behind the counter a good amount of attitude to the woman who was also working with them. I was astonished by how rude they were to her, especially since she was the most productive of the 3. When I grabbed my drink, I asked just to make sure that they had omitted strawberries. They said yes. As I walked out the door about to start drinking my smoothie, the woman ran out after me telling me not to drink it because the boys had carelessly made it with fruits and scoops that had touched strawberries. I thanked her and she remade my drink for me, upgrading the size for free and apologized again. The boys were STILL being rude, rolling their eyes and back talking in front of customers! I got a look at her name tag and it said Patty. I Definitely appreciated her efforts today!

Don’t ever go here on lunch hour! The place is over packed with high school students and the employees loose their customer service skills! Was told u can call in an order and pick it up. when I did a lady working named patti got her panties in a bunch and said «just because u call in ur order doesn’t give u the right to skip the whole line»? I’m sorry patti did u not see me standing in line until ur employee called out my phone order and almost have it to me without having me pay??? I wasn’t skipping the line jackass my order was called out! Save urself the trip of running into a cashier with a stank a** attitude go to the soscol one!

Always check in here and get an orange juice or lemonade. Mmm yummy. Then the Pizza place and Starbucks are right next door. :) love going here and the other places too when I can.

Smoothie was good, but they took way too long to make it. Three people in front of me got there drinks before I did.

Normal Jamba Juice — but location is nice because it’s in a small shopping plaza that has everything you need … grocercies, pharmacy, great card shop, lunch opportunities, etc.

OK, how different can a corporate chain be from store to store. well I usually go to the other one because its closer to my house, but I hit up this one when im on my way to work. Ive been in probably 5 or 6 times in the last few weeks now that im on a Jamba Juice kick, and its usually pretty good. the only complaint I have it the staff.
Last time I was in here, there were 3 kids working (yes I say KIDS because they were all young, and not acting professional AT ALL!) and no other customers. after all giving each other looks to see who would have to help me, they finally took my order. After the kid pretty much threw my change back at me, they all went back to just chatting with each other. Hello, is anyone gonna make my smoothie?! I seriously almost said that to them.
Luckily, one of the girls asked the other, «are u gonna make that»?
The girl said «psh, no»
Girl #1 says «ughhhh fineeee, ill do it.»
All of this taking place right in front of their customer, me. WTF!!!
I think this girl Shoshanna is the manager and she is great whenever im there. If she was there, im sure they wouldnt have been acting that way. Ill be back, because its convinient for me, but please kids, your being PAID to work. ur easily replaceable.
*** updated***
Ok so said «kid» who threw my change at me that one day. well I frequent this Jamba Juice and hes there EVERY TIME. can u say workaholic. Well I think his mgr mustve seen this or something because since then he has been very polite to me every time! Glad to notice the change, now I like to come see him!

Jamba Juice, just like the other one. Difference is this one is in a Plaza with more foot traffic during lunch due to the High School getting let out. Place is usually pretty quiet but very small. Good place to use to get your drink from instead of plain old soda.
Some reason there is a wooden beam inconveniently placed near the registers, probably was there when it was built.