Napa Red Cab

We had car service from Napa to Walnut Creek on January 5^th to a hotel– The driver was professional, helpful, and aware of the best route to our destination. BTW the car was very clean too !
I will highly recommend this taxi to my friends.

Picked up promptly on New Year’s eve, in a relatively new Ford Flex. Clean and plenty roomy for two couples. The driver Shaun (Shawn?) was very courteous and professional. Most importantly, he drove responsively. We had a short ride from the Marriott to UvaTratorria downtown. Requested (and got Shawn) to pick us up for the return. Only a 15 minute wait right after the celebration was over at 12:30 AM. Unlike services such as Über or Lyft (which may have time/​demand sensitive pricing), these were normal taxi rates. We all had a wonderful time that evening. I would highly recommend this taxi service :)

I needed a 4:15am pick-​up to the Evans. The driver was prompt and courteous. He even brought my bags into the terminal. This was not my experience with a previous cab company. I am glad Napa Red Cab is in town and will definitely use Napa Red Cab again.

We used Napa Red Cab twice last week. The service was efficient and reasonably priced. The dispatcher was friendly; the cab was a new Ford Flex; and the driver, Rush, was professional and personable. We will be return customers.

When in Napa use Red Cab over any other taxi service. Prompt, organized and nice customer service!

Very happy with their dependable service and clean new vehicles!
Driver was professional without that annoying chit-​chat (for local folks that is), and the air conditioner was pumped making it wonderfully cool to step into the cab on a hot day —

Do not use Napa Red Cab ever!!! We used napa red cab to go from napa to yontzville. They charged me $ 83 vs $ 28 using über on the way home. Use Über! Napa Red Cab is a rip off. This is absolutely ridiculous. I called to let them know that there rates were completely out of line but they just argued that the rates were posted. They should have posted– we charge 3 times as much so use us to get ripped off.

OMG Kristy and her team are awesome! As a local in St Helena finding a year round quality service is a challenge. Kristy and Red cab is it! Thank you.

Saw Über was in Napa but thought this was the «smarter» choice.
Hotel front desk said they were super fast so we waited till we needed to call.
They said 20 minutes.
20 minutes go by and they call us only to say it will be another 20 – 25 minutes.
I called Über. Über got to us in 5 minutes. I have made this mistake before — Cab companies have gone down the tubes — just use Über — unless you want to wait 45 minutes — and in that case take the bus!

I would highly recommend this company. We used this service in downtown Napa this week. Nice cars, good drivers and they check in with their dispatch between rides. The price is also reasonable.

I have ridden with Napa Red Cab six times in the last two months and I’m happy to say that I really appreciate the prompt courteous service as well as the clean shiny new vehicles and the well groomed well-​dressed polite drivers.
Thank you and best wishes with your new endeavors.

Cristi was so sarcastic and so rude while giving us a quote. You would have had our business. But asking me if I want the cab or not is just rude. We will not use you. To the owners who are trying to expand your customer base. I wouldn’t have this person answering your phone. Yes I am taking my business elsewhere thanks for a great birthday ride home. Oh thank you so much Gwendolyn for noticing my auto correct mispelling of the word great. Still it would have been nice for this cab service to apologize and ask for me to retry their services. But no I never received a comment so I will continue to boycott them.

We were in Napa for 5 days. We traveled exclusively with Napa Red Cab.
The cars are new and immaculately kept.
The drivers are professional, informative and helped us decide our tours.
Ron, Michael and Otello, were wonderful. We had Ron take us around the first day we were there, and requested him for our second day of tours.
For our last day, we left our itinerary completely up to Otello, and he brought us to small, family owned wineries, that we had not heard of, that we thoroughly enjoyed.
Kristy, the owner, is very professional and helpful.
We will definitely recommend and use this company again.

I was excited to see some healthy competition in the cab business, so when we needed a ride to Evan Airport Service at the start of our vacation, we called Napa Red Cab. They said they’d be at our house at the specified time. We waited & waited & waited. No car came. We called to see if they were nearby & they said that they were running late. Their projected arrival time would have made us miss our shuttle. We ended up having to drive our own car to Evans & had to pay to park it there & almost missed our shuttle. Not a great way to start a vacation. Needless to say, we will never call Napa Red Cab ever again.

I’m so glad we arranged for our clients to be picked up by Mike of Napa Red Cab at SFO International Terminal. He’s a professional Chauffeur that arrived before their incoming flight dressed sharp with a red bow tie holding a sign for them at the gate. He assisted them at the baggage claim area and then out to a new Cabernet colored SUV crossover. (We also had the choice of a Chrysler 300.) He drove them to their hotel in Napa and assisted them with their luggage. Needless to say, our clients were very impressed and had more time to enjoy their stay instead potentially missing a shuttle and all the time that would have been lost in stops and transfers. I’m a local and had originally called a few touring company’s here in Napa as well as a shuttle that provided transfer service. However, when I called Napa Red Cab, Kristy offered a better price and service. They are not your typical Cab company. They are more like a fine Napa Red Cabernet! I’ve saved their number in my cell phone 707−257−3222 as they are the only ones I will consider calling in the future.

Took five trips with Napa Red Cab over Presidents Day weekend and could not have been happier. Final trip was to Auberge de Soleil, which cost six of us $ 24 for a 3.1 mile ride. Very reasonable considering the effing thieves at Black Tie fisted us for $ 70 for the same 3.1 ride back to the hotel. Wish my cell hadn’t died as I was planning to use Napa Red Cab for our return. Live and learn, I guess.

Clean and new vehicles. Use them in Napa and St. Helena. Metered rates in St. Helena is a lot better than flat rates the other companies charge. A LOAT BETTER!