OLE Health

The only reason to go to this place is if you HAVE TO because it is FREE otherwise do yourself a favor and go elsewhere.
Doctor –and I use that word loosely because I am in absolute shock that a school of medicine would give a degree to such a condescending, rude, self righteous human being like — Erik Mendoza.
First he asked me why I was so covered up. What do you mean so covered up? I had a jacket and a beanie on and it was 8pm in January… what do you want me to be wearing? Shorts, a t shirt, and flip flops? What is wrong with you? I can wear whatever I want, especially if I am just coming back from San Francisco on a FERRY that is COLD. I was already getting annoyed by his asinine attitude but I was already there so I decide to proceed with this fiasco of a man.
So, as I was trying to describe my symptoms he stopped me and asked me if I was DRUNK or on DRUGS just because I couldn’t remember how long I’ve had them and a mere «I’ve had them for a while» wouldn’t suffice. What did he want? An exact date and time? I’ve had pain in my body for a while now, and migraines, I can only sleep 4 hours a night and I suffer from severe allergies. I don’t know why my body hurts all the time… Do I have to be drunk or on drugs for my body to hurt? Is that a logical assumption? What is wrong with you? And I know people who do drugs and drink get defensive when asked that but I have NEVER EVER in my life done drugs and I was SHOCKED with this line of questioning. And when I asked him if this is something he always asked his patients he said, «I am a „Doctor“ I can ask whatever I want.» WOW. If these are the types of Doctors USC is graduating I am genuinely sorry for the people of California that they have to be under the «care» of such a person. Not only am I sorry for patients but also for the people who have to work with him because he is one of the most unpleasant human beings I have had the misfortune of meeting. This man has absolutely NO compassion or empathy and I am in shock that anyone would employ him.
I do have to give it one star and in my book that one star is for the wonderful nurse and extremely pleasant girl at the front desk.
Avoid this «Doctor» with everything you can, I promise you will regret going to see him.

The clinic itself is okay. It is what is expected from a clinic they see many people so of course you won’t be getting an appointment as soon as you would like. But everyone on the staff is so nice, except for the new pharmacy upstairs which is who my post is really for. I’ve never had to deal with such attitude from adults working in the healthcare field. They seem like they don’t like their job and I will probably not be going there again because they made me feel unwanted and like filling my prescriptions was going to be the end of the world. No smiling from anyone or small talk just straight to the point and doing it in a negative way. If you can avoid this pharmacy I would.

So grateful for the services provided by Clinic Olé.
This Clinic is full of caring and professional providers committed to the community they serve.
I have had the opportunity to know and work with Dr. Leighton for over 15 years. She is easily the most compassionate and dedicated doctor I have ever worked with.
I was shocked to read the recent negative review posted on Unilocal and wanted to counter it with a «love letter» to both Dr. Leighton and Clinic Olé in general.
The doctor I know is genuine and brilliant, having attended one of the best residencies in the country followed by a Fellowship in Women’s Health she is as well-​trained as they come yet she is deeply humble and, as another Unilocaler wrote, «has the best bedside manner». She is empathetic, kind, funny and very down to earth. She adores her patients and gives them her all. She is as dedicated as they come. I cannot recommend her highly enough.

I had a great experience at Clinic Olé from the time I walked in the friendly staff acknowledge me and worked to get me to the right person. I had a brief wait followed by light paper work. I was seen by Dr. Lynette Leighton who was kind, warm, and welcoming. Upon listening to my concerns I felt at ease and in great care. Dr. Leighton went above and beyond to assist me and I was very impressed by her patience and knowledge. I definitely would recommend Dr. Leighton!

Well today I was happy to get a standby appointment at 2 pm the same day, so I showed up with my 5 year old sick boy at around 2:05 and was warned that the wait could be 30 minutes to an hour since we are waiting for a no show or cancelled appointment, witch I didn’t mind at all, (as long as he was seen today) so when I was going to take a seat in the family room I heard his name, I had to ask if it was us and sure enough we we’re seen in record time less than ten minutes! We we’re in our room by 2:15 and even though most of the time we are seen by a nurse practitioner I’m grateful for same day appointments. Specially since the St Helena clinic seems to be limited on same day appointments due to shortage of staff two providers per day I believe.

Waited 3 weeks to be seen which I thought was insane. I saw a nurse practitioner who was nice but I could tell I wasn’t going to come back after this visit. I think this clinic is popular to the Hispanic culture in Napa because I walked in and was immediately spoken in Spanish to by the staff. I called back a week later to make another appt and she told me they were booked into April. Called another doctor in town and now have a appt in 3 days. I would like to call this place clinic ohell

If I could rate this crock of sh*t a negative –100 I surely would! This place is an insult to legit medical practices everywhere! I waited 3 WEEKS to be seen by a so called «Doctor» who treated me so appaullingly bad that I walked out and filed an official grievance with the hospital! DO NOT SEE DR. LYNETTE LEIGHTON!!! She is a complete fraud and should not be in the medical field!!! I waited an hour past my scheduled appointment to be rushed into the exam room and seen by this quack! She was obviously running behind and due to that fact she was rushing through her meeting with me, not listening to what happened to me and not even making eye contact as she chewed her gum and flipped through her pocket MD for answers, because she literally had NO IDEA what my condition was! I had to school HER on my condition and explain to her what it was and let her know what treatments I had researched for my condition! She would not talk with me about my condition and rushed me out of the exam room claiming she would call me the next day about providing me a perscription. THREE WEEKS LATER after NO callback I had to schedule ANOTHER appointment just to talk to her and ask her where my perscription was!!! I waited over an hour AGAIN past my scheduled appointment and let her know that I was less than satisfied with the service I had so far recieved. When I told her I made the appointment to speak with her since I knew how she ran things and that this was the only way that I knew Id be able to get a callback in this lifetime she got angry with me, literally told me (with a smile on her face!) that «MY CONDITION WAS NOT SERIOUS AND THAT THERE WERE OTHER PEOPLE THAT NEEDED HELP MORE THAN ME» And proceeded to refuse to treat me! I told her that I was literally in shock at what I was hearing and that I was going to file a complaint with the hospital which I certainly did before I left. It is ILLEGAL to refuse to treat a patient and I should have filed a lawsuit against her pathetic a**!!! NO person with ZERO compassion should be involved in health and human services working with people! LYNETTE LEIGHTON IS A COMPLETE FRAUD and an inhumane parasite to the medical community!!! If you hate yourself-​make an appointment with this sadistic scumbag!!!

Very impressed with my recent visit to Clinical Olé in Napa.
No wait time. Exceptional staff, very attention and through.
Able to quickly address several issues and get on my way.
Keep up the good work, Napa is lucky to have you all!

Very nice staff and facility.

The wait was a bit long and the waiting room was crowded, otherwise the staff was friendly and attentive, the doctor I saw was professional and helpful.

Unfortunately, this clinic doesn’t cater to humans. If you need an appointment, it is either 2 months away, or you have to call at 7:00 AM, which wouldn’t bother me at all if the Doctors had regular schedules, but they don’t. The Dr. I was seeing was very rarely there and I had a very serious injury that needed attention, but I was unable to speak to my Doctor on multiple occasions. Also, there is no way to leave a message for a specific Dr. You can leave messages for the nurses, but it takes days for them to call back and half the time say, «you need to make an appointment.» This system is completely flawed and the SECOND I get better insurance I will never go near this facility again.

The staff and doctors here at the clinic are wonderful. Wait time for appointments is minimal. When there was something they were unsure of they referred me to a specialist in that specific field. Even when my PCP is unavailable my daughter and/​I have been given same day appointments with another physician.
The physician we are assigned to remembers us each time we visit, which is not often. That in its self is comforting.
I would recommend this clinic to others.

I’m normally not a Unilocaler, but I was compelled to create an account just to leave this review. This has to be the worst medical facility I have ever seen. I took my partner here when he injured his ankle because he is currently without insurance. For $ 45 the doctor without even examining the ankle, told him to go get an X-​ray.
After getting those X-​rays I made appointment 2 for 10:15 this morning. Upon showing up, on time, we were told the appointment was for 11:30. I told them they were mistaken. I confirmed the time on the phone and wrote it down as I did so. 10:15 sounds nothing like 11:30. Nevertheless they said if we wait they might see him early. We have now been waiting an hour. 45 minutes ago I was told he might be next, but at least a dozen other people have been called since.
Do not go to this place. The doctors are inept. The staff is clearly incompetent. There has to be a better option in Napa. If not, it is worth the drive to go to a decent clinic out of town. Do not give this sham of a clinic any more business. If I could give less than one star, I would.

Prompt excellent service, and knowledgeable staff. Fee was affordable and prorated on a sliding scale based on income. Great app with Dr D. Wilson. Excellent community resource. Thanks so much!

OK — let’s start with my Vietnam Vet USMC step-​father who died of a major heart failure after being seen at this clinic. VA wasn’t doing their job then, as now. Amazing complete misdiagnosis and failure to treat an enlarged heart, common in vets from this era exposed to Agent Orange. I mean, what are these fucktartds going to do really? Let me think some more. At $ 120 per appointment with no callbacks (i.e., you MUST have an appointment at that price to even confirm anything with your doctor — no messages or callbacks or email), an inability to bring medical records from another medical center after three attempts, rude and ineffective front desk personnel, a doctor who is nice but unavailable, unresponsive and unable to correctly diagnose a condition due to the two year delay on obtaining medical records… I don’t know. I think they suck balls. Daily, out of a mountain oyster jar. But that’s just my opinion.