Although I have never been there I have called them on the phone. I spoke to a woman, and she was so friendly and so kind. She took time and answered all of my questions and those of my son.(9) Very patient and through, I would recommend this place based on their professionalism, customer service and patience.
Scott L.
Évaluation du lieu : 5 Morton Grove, IL
Dean and Marilyn run the best magic tourneys! They are the most honest shop owners around.
Jackson R.
Évaluation du lieu : 5 Chicago, IL
I come here to get items signed. Dean’s provides first rate service. They got my items signed how i wanted. Prices are reasonable.
Christopher B.
Évaluation du lieu : 5 Aurora, IL
My 9 year old daughter and I recently started collecting sports cards. I collected as a kid but stopped more than 25 years ago. I read an article about cards as baseball memorabilia and I decided to dive in! I started out by seeking a local business instead of tossing my money into a big box store. I’d never actually been to a card shop so I tried a few local spots that made me feel unwelcome. Most of the other stores I visited were staffed by individuals resembling the Simpsons«comic book guy.» A lot of places were staffed by employees more interested in demonstrating their collecting superiority… It seemed that helping a newbie was beneath them… I stopped by Dean’s on a Sunday afternoon and immediately felt at ease. This place was different and hit the mark! Well lit, well organized and without question a top notch business. The store has a great«collector’s community» feel. At the counter, various customers were having a discussion with the owners about different sports topics. It was clear right away that this was a quality family business. It took me about five minutes to be on a first name basis with the owners. I quickly became a repeat customer and sometimes head into the store more than once a week. It didn’t take long to note how much Dean and Marilyn care about kids coming to the store. My daughter and I have really bonded over card collecting. She is becoming a little expert! This is without a doubt due to their kindness and respect. Her questions were accurately answered and she always leaves hungry for more knowledge(and cards). I hold this store in very high regard and I recommend it to anyone interested in this exciting hobby. My daughter and I always look forward to our weekly visits! Thanks Dean’s!
Greg L.
Évaluation du lieu : 5 Chicago, IL
They host professional athlete signings throughout the year. The prices are cheap and its a great way for fans to interact with players. It’s a mom and pop shop who truly cares about their customers.
Joel A.
Évaluation du lieu : 5 Lake Forest, IL
Great family owned and operated trading card shop. Nice selection of sports cards and gaming cards. Check out their web site for weekly gaming events and in person professional athlete autograph appearances. Dean and Marilyn are the best.
Angela O.
Évaluation du lieu : 5 Naperville, IL
Dean’s Dugout sells a huge variety of sports cards, family games, D&D and Magic the Gathering. The store is spacious and the owners are extremely friendly. They hold D&D and Magic the Gathering tournaments open for all ages and sexes. Their prices are GREAT and very affordable. Whenever Friday I am free, I like to play Magic the Gathering. The crowd has always been friendly and eager to help those that are new to playing. I hope to see them around for years to come.
T N.
Évaluation du lieu : 5 Naperville, IL
Dean and Marilyn are awesome. We’ve been buying cards from them for 15 years, and have birthday parties with them. They truly care about their customers.
Stuart A.
Évaluation du lieu : 5 Downers Grove, IL
I have nothing but kind words for Dean and Marilyn. They truly, sincerely make the customer their top priority. A very good selection of cards, even though some of them haven’t been sorted out in awhile.(That’s barely a complaint, merely an observation.) They’re not looking to buy anyone’s old collections, but they’ll do just about anything else to accommodate your needs.
Eli H.
Évaluation du lieu : 5 Aurora, IL
Almost a year later, and I figured I’d update my review to say that this place is getting even better than it was last year when I first posted about it. Dean and Marilyn, the owners of Dean’s Dugout, have cultivated an incredible community that’s ridiculously welcoming– Both for children and adults. I come here to play Magic: the Gathering, so I don’t have much to say about all the sports-centric things they do, but it always seems like there’s something going on here regardless of what sort of thing you’re interested in whether it’s baseball cards or Dungeons and Dragons. The Magic player base here has grown immensely, and they’re starting to put on more events than just your typical Friday Night Magic.(I’m actually a couple hours away from going to a M13 Sunday game day.) You now often need to actually sign up early, as quite recent events have been completely full. Don’t hesitate to call ahead if you can’t get there early. Seriously though, I’ve played Magic at tons of different venues in the midwest, Dean’s is the best, and is continually getting better.