Douglas Ace Hardware Homecenter

The store’s for sale signs are messed up all the time. Products are placed under the wrong signs and they don’t honor the discount per the sign. I spent 10 minutes to bring this to their attention. First, the cashier told me that the price for the 1Ga Ortho Home Defense Insect killer is $ 8.99 under the discount tag, I brought it to their attention that this product is the same under another tag of $ 15.99. After 5 minutes back and forth with another store employee, the manager was called. The manager told me that this product was placed under the wrong tag. I told him that this same mistake was made last time I was in the store a few days ago. It looks like the store is badly managed and signs are placed wrong quite often and they don’t honor the price per the sign. After spending 10 minutes correcting their mistake, they told me they won’t honor the $ 8.99 for the product under the sign. I have bad feeling for this store.

A neighborhood establishment that never disappoints me. The people who work there are friendly and SO knowledgeable it’s unbelievable! It is a mile from my house and always seems to stock whatever I need and the window screening and glass repair is another plus.

Went here with my dad at 8:00 pm on Wednesday, 12/​17, to find out the store already closed despite signage that indicates that the hours are until 9:00 pm on weekdays. A person who presumably works there pulled up in his truck and told us that the store «closes early now.» When we asked why the store is closing early, he merely responded, «That’s the way it is now.» Needless to say, this was not a good explanation. Another female customer stayed to ask more follow up questions, but we left to go to another neighborhood hardware store that doesn’t inconvenience its customers with irregular hours.

A Sunday afternoon field trip to one of my favorite places.
Today’s mission ~ replacing our BBQ grill (our old one had a slight mishap last week) They carry the full line of Weber grills and a few of other brands. For those of us without the assembly required gene, they do offer FREE assembly. Bill, the salesperson helping us, asked when we needed it and my «in about 2 hours, we have company coming» response almost required a call to 911. The place was very busy.
So, my fully assembled grill will be delivered during the week.
This is a great hardware store with very friendly employees and if they did not have what I needed on hand, they have ordered it and I have it within days. And don’t forget your rewards card.