Every time I have come to this location, yes it’s super clean and he staff is nice and friendly(most of the time) but it has to be the slowest service I have ever experienced each time. I have never gotten my drink in under 15 minutes. I spend a lot of money at this company on a daily basis but locations that don’t care about their customers time bother me.
Kyle E.
Évaluation du lieu : 4 Naperville, IL
Good Starbucks always great coffee but sometimes you have to wait awhile. Overall I recommend the location.
Priya N.
Évaluation du lieu : 3 Chicago, IL
i prefer this location over others nearby, but why do the baristas have to be SOLOUD? everyone here is working and trying to focus, it’s hard when you have 3 – 4 baristas gossiping and laughing at dreadfully high volumes for hours upon end.
Stephanie B.
Évaluation du lieu : 2 Naperville, IL
I have been to this Starbucks location three times now. The first two, I had no problems. Both were both during very busy times in the day. This last time, I visited around 8p until 9:45p, very quiet times. I ordered a «latte sugar cookie» as was surprised in disgust when I was corrected that«It’s actually a frappuccino cookie». As if it was necessary to correct me in such a rude tone when he understood exactly what I was ordering. This barista’s name was Matt by the way. He did not make our drinks and I will say they were made correctly. Later, we watched Matt cleaning. He was rearranging the baked goods and decided to use his hand and arm to push them aside. This to my knowledge is unsanitary. Every other Starbucks uses either gloves or parchment paper to touch the desserts. It made me rethink the cookie I had just finished. Additionally, this is not the place to study. The volume of the music was much to loud. My friend decided to move next to me rather than across so we could hear each other speak. This in turn occupied a second table. When we were getting ready to leave, another barista began to mop the floor. He did so without putting up a «wet floor» sign. This is not only dangerous but it is against safety regulations. Had I slipped, Starbucks would be a part of a large lawsuit. I am very displeased in the service I received on 6÷7÷15 at this location. I will not be returning.
Sofie M.
Évaluation du lieu : 2 Naperville, IL
There are barely any outlets here that work, so good luck charging your electronics. After all this is my main place to study or lesson plan, now it is just a bummer when I come here and its packed with people sitting in areas with an outlet and they aren’t using one! The music taste is great but the volume is at times much too loud. A few customers and myself had commented the other day on how loud some of the songs are on the speakers in this place. The quality of baristas has gone down the drain as well. I can always pick out the top three that can make an excellent drink, however other staff members fall flat. When you come to this establishment its a hit or miss… such a shame because this was my go-to Starbucks!
Andrew D.
Évaluation du lieu : 5 Naperville, IL
Definitely my favorite starbucks in the area… the baristas are always extremely helpful and pleasant, plus very conscientious… I generally order a simple coffee through the drive through and on many occasions they’ve apologized(although they don’t need to) for having to wait behind the larger orders in front of me! This staff is excellent and really knows what customer service is(coming from someone in the bar industry). Great job guys!!! I never thought I would be loyal to a coffee house but they have earned my loyalty!
Amber S.
Évaluation du lieu : 5 Aurora, IL
It’s a Starbucks. I love Starbucks. The service is quick and they don’t give me attitude when I ask for 7 shots of espresso. And they don’t cut me off even if my hands are already shaking from being over caffeinated. The store itself is larger than any Starbucks I’ve ever been to. The tables and chairs aren’t crammed together and there’s a large open area for me to preform impromptu interpretive dances fueled by caffeine. Good times.
L J.
Évaluation du lieu : 5 Naperville, IL
This is my favorite Starbucks location in south Naperville. The coffees are always perfect! Drive through workers are always happy and fun to talk to. I always leave this store in a good mood.
L X.
Évaluation du lieu : 2 Naperville, IL
Reading some of the other reviews, it seems to me that folks in the ‘burbs here are fooling themselves by saying things are so great. My wife refuses to get anything here. I on the other hand am not as picky. I like the place for the lively environment, the coffee drinks not so much. However it is on my usual hunting path and as such is convienent place to get some caffine. Also, the wifi speed kind of sucks. I end up using my 4GLTE.
Sandra D.
Évaluation du lieu : 3 Bolingbrook, IL
I came to this establishment this past weekend. I was impressed with their customer service. However, I gave it 3 stars after placing my order. The coffee that was meant for me, was taken by another customer, given to the person he was with and was brought back to the barista after discovering it wasn’t their order. The barista didn’t think that this was not hygienic. I had no intention on drinking that coffee once it was removed from the front table and given to another customer. The baristas need to learn that when someone removes a food or drink from them and it’s brought back to the baristas, that item should be tossed out and should not be given to the correct customer. I asked for a new drink because I refused to drink from a cup that had been handled by other customers.
Alyssa C.
Évaluation du lieu : 5 Chicago, IL
I stopped by this Starbucks on my way to the doctors office after work. I needed some time to kill so I decided to grab a cookie and wait around. The atmosphere was very lively. It is definitely a very busy store, but the lines were not too bad. I could tell the baristas loved what they do and made friends with the locals, which is a plus in my mind. I love the home-like ambiance. I bought a flourless chocolate chip cookie which they warmed up for me. It was delicious! Even if you are NOT trying to watch your figure, this is a cookie to buy! It was gooey, warm, and fantastic. After I got my cookie, I took a seat on the chairs next to a side table, soaking in the starbucks loving. It was very relaxing. But if you need a quiet environment to study or work, then this location at around 5−6pm on a weekday is not the best time to head over. This place was packed! I definitely recommend everyone to come to this location!
Stephanie L.
Évaluation du lieu : 4 Chicago, IL
Love this Starbucks because it’s near my home and because I just enjoy getting work done at coffee shops. It’s a nice change of scenery too. Baristas are always very friendly, the café is clean, drinks are made well, and I definitely can’t complain. This is a very hopping Starbucks though, so I rarely find it empty. For the most part I can usually find a table no problem though. I enjoy doing work or just meeting up with a friend here! Side note: If you’re from Naperville, 90% chance you’ll bump into someone you know while you’re there. So if you’re not in the mood for small talk, stick to the drive through.
Kathleen M.
Évaluation du lieu : 5 Frankfort, IL
I go to Naperville once a month for a quilt guild meeting. I go early and come home when it’s late. One of my priorities is to get home without falling asleep and crashing the car. It’s new and I like it the way it is, in one piece. What’s the best way to guarantee a wide awake ride? Coffee, duh! I go through the drive through once a month and only once was it wrong. When I pointed it out, they remade it and didn’t charge me. Plus I’ve gotten home wide awake each month. Winning!
Mike Y.
Évaluation du lieu : 5 Chicago, IL
OK now that I have spent countless hours here I am ready to express my love for this place. I work from home and sometimes I need a change of scenery. This Starbucks is my first choice. It has everything I look for in a café/2nd office. Great wifi, lots of space and seating, outlets everywhere, incredibly friendly service, great drinks … should I keep going. Because I could. And I will if I have to. I am slowly working my way through the large collection of Starbucks in Naperville and this location is BYFAR the best one I have been to. Every barista is super friendly and attractive(I don’t get it but I certainly am not complaining). It is hard to not smile when walking into this place. And this is coming from someone who was all«down with corporations and hipsters anti-starbucks» a mere few months ago.
Chuck Z.
Évaluation du lieu : 4 Naperville, IL
Newly remodeled… Come check it out. Lot’s of room for working and sipping your joe.
Angela P.
Évaluation du lieu : 5 Aurora, IL
I’ve used both the drive-thru and gone inside this location. The drive-thru service is fast, but the inside is a little bit of a longer wait. The inside is spacious though, and there’s plenty of room to lounge or work. I usually hate high-top tables and bar seats, but their bar chairs have backs AND the foot bar is the perfect height for shorties like me. No dangle legs here! At least with the drive-thru, the menu is positioned before the speaker, so there is time to think before ordering if you’re indecisive. Just make it quick or go inside! The food selection is larger than most other locations. My old co-worker used to sometimes drag me here for lunch, which ends up being insanely expensive. I’ve had the tomato mozzarella and the ham and swiss sandwiches. They’re both good, but not worth the price tag. Other times I’ve visited alone for a Peppermint Mocha or Iced Chai. The service is friendly and always offers to heat your food. Everything is always as hot or as cold as it should be when I get back to work. There’s usually music playing in here too, and it seems a little louder than other locations, especially since I’ve never noticed it before.
Amanda S.
Évaluation du lieu : 4 Naperville, IL
What’s with the music at Starbucks? It seems like whenever you don’t like the music, it’s louder than normal. Anyhow, I like this Starbucks. It’s pretty big compared to most with plenty of seating. Everyone who works here is very friendly. I recently saw some mugs on clearance for $ 4-$ 5 so that’s a hidden gem.
Alyssa J P.
Évaluation du lieu : 3 Naperville, IL
This ‘bucks has the good luck(or planning) to be on the south side of 75th, which was just the direction I was going at the same time I wanted a coffee. Otherwise, it’s just a Starbucks. Nothing special here.
Timothy M.
Évaluation du lieu : 4 Naperville, IL
I like the layout of this Starbucks. It’s very spacious and open. It’s usually fairly busy at this location with everyone on their computers, tablets, phones, etc. I’ve always had great service from the staff here and will be back.
Angus W.
Évaluation du lieu : 4 Wheaton, IL
This is a really nice Starbucks. Lot’s of sitting areas. well stocked with treats and snacks. A clean, well kept store. The drive through is serious business.. But they move things along pretty well. The parking lot is terrible. you are taking your life into your own hands if you take a spot that some caffiene deprived fiend thinks is theirs(that’s right I’m. .talking about ME) Well. I’m about to have my coffee and a cheesecake brownie.. Had to write this first… Who knows what a delicious treat like that could do for my disposition.