Ted has come to my rescue more than once in the last month. First I must say that finding a skilled tradesman is challenging and very tough to sort through. Appointment #1: I was quite impressed with Ted and was comfortable with him from the beginning — from the on-set he treated me like family! His experience and knowledge as a licensed plumber for over 40 years was quite impressive and was obvious in his working knowledge & skill. Generally, I’m a skeptical consumer & I read all of reviews really researching anyone I use, or refer to my clients. I was quite impressed that his service & his customer reviews were consistent and very positive. He arrived the first time to aid me with a slow drain at my house — he was timely and very professional. I knew that it needed to be rodded out, but not too sure to what extent which is what I conveyed when I made the appointment with him. I’m so fortunate that Ted had the equipment — because a simple rodding would not have done the trick here. The clog was rather extensive and spanned several feet into the main line under the house. Ted hydro-jetted the pipes and cleared a clog that took about four hours to open up. His persistence and diligence was totally impressive as my appointment was exceeding his commitment to me. The job was smelly, dirty and not one that I would wish on anyone; yet he remained professional, diligent even though clearing the clog was extremely challenging. Appointment #2: Ted is early and waiting 10 minutes prior to the appointment. He brought to my attention another issue under my sink in the appointment before, that a contractor had previously installed several pressure fittings, which I learned left me at risk of them blowing off; with the house being a rental — I felt it was necessary to have them changed them out. The contractor I used before didn’t install a proper water-line rendering the ice-maker dry, he replaced the line with a new copper line and in no time the water-line was free flowing rendering the ice-maker operable. Within a few hours Ted fixed everything, and even had time to replace an aged — water spigot outside. Appointment #3 — On short notice on a emergency visit — Ted came back and installed a new water heater — which went out the day before Easter in the afternoon. I was so impressed with this, because even with short notice he came through and answered this phone and was at my house in an hour. You rarely see that diligence and customer focus in today’s marketplace. With Tritan CUSTOMERS truly do COMEFIRST! Thank you Ted– I’m so fortunate to have you in my family of contractors. Ted will be my trusted plumbing referral as I’m a local realtor. He’s earned my business and my vote of confidence for my clients! These services didn’t break the bank either. If you need someone reliable look no further. If ever you need a reliable plumber or HVAC guy — HURRY and call TED! You’ll be glad you did!
Penny G.
Évaluation du lieu : 5 Chicago, IL
Ted and his crew came to my restaurant to jet my sewer lines and repair some water leaks. They were great and very professional new their business and there prices were reasonable Definitely would recommend this company.
Laura O.
Évaluation du lieu : 5 Naperville, IL
Ted has been a huge help with some tough projects our HOA hired him for. Efficient, helpful and competent not to mention very nice guy to work with. Would recommend anytime.
Bambi T.
Évaluation du lieu : 5 Willowbrook, IL
Called several other plumbers on Thanksgiving morning, Ted was the only one who responded. He was at my home in less than an hour and saved the holiday. Ted installed a new sump pump and made sure all was draining properly. I would highly recommend Ted for all your plumbing and HVAC needs as he was highly knowledgable and professional.
Dustin H.
Évaluation du lieu : 5 Naperville, IL
We were looking for someone to fix our furnace and I was recommended to call ted. He came over the same day I called at about 7:30p.m bc we have a little boy and needed heat that night. Ted showed up and was extremely professional and polite. I explained to him the problem we were having, he ended up getting it fixed without any complications. While he was there I had mentioned to him that our water heater was getting old and asked him to give me a price for a new one. Seemed like a really great price but as someone trying to save a dollar I wanted to check prices. Next morning I called around and his price ended up being almost $ 200 cheaper. I would highly recommend anyone looking for any plumbing or hvac work done to give ted at tritan services a shot. Great guy that does great work. Thanks again.