Walgreens

Not that happy.

Unfortunately we live very close to this walgreens, otherwise we would switch pharmacies for sure. This review is just about the pharmacy, the rest of the store is run very well. The pharmacy is probably just too busy, but there is one issue that really gets me mad. My doctors will give them a 90 day prescription and then after a refill or two suddenly walgreens is only giving me 30 days or 60 days of meds with no explanation given. I have asked a few times and they say things like the doctor only said 30 or 60 days or there was only 30 days left until the Rx expired. Well, that doesn’t make sense or hold water! The Rx’s have a number of refills on them. And/​or they expire in a year. A year is evenly divisible by 90 days. There is no way they could be reducing it because of that reason. I don’t know why they do this, but they have done it consistently to both me and my husband. My theory is that they only get reimbursed a certain amount by the insurance companies per rx, but that includes a couple bucks for every Rx filled. Fill three 30 day rx’s vs one 90 day rx and multiply that by all your customers and it pads the bottom line just a little bit. I don’t quite believe in the Grassy Knoll but I do have? s about that day in ’63, so I might be conspiracy minded, but otherwise why would they do this? We used Walgreens for ten years in California before we moved here and never once did our Rx’s mysteriously change from 90 days to 30 or 60 days. We have had some other minor issues, but at least all our meds are filled with the right meds and the right dosages, so that’s worth the two stars for doing the minimum necessary. But I feel that if my doctor orders 90 days then Walgreens needs to be more concerned about filling that part of the Rx accurately as well.

It never fails that I always have a positive experience at the Walgreens. This location, imparticular is my favorite. Not because its nearest my home, or on my way to work, but because of June, who rocks out the register on the weekdays. She is so chipper and so fun, she absolutely makes my day! And she remembers my name when I walk in, which is always an added bonus to my visit!

This pharmacy is awful. Wait times in the drive thru are ridiculous. I have had several prescriptions filled incorrectly also.

I’ve been noticing a trend that the people who work as cashiers are all totally nice. Some are quirky, some are not. All are really friendly and I always walk out smiling.
Holler at me, Walgreens! I will holler back.

Walgreen’s is great. Bob the cashier has been there for years and he is awesome. We have been going to the pharmacy for years, and we’ve never had any problems. They always have cheap milk and if there’s more than 3 people in line at the cashier, Bob will say «I see three!» and ten seconds later the photo person says that he’s available to check out. So there’s never any waiting.

The people working at this Walgreens are great. The service at the pharmacy is a little so so I knocked off a star.