Sunshine Ace Hardware

Everytime we talk about Ace Hardware, everyone always says how much they love Sunshine Ace!- So, we decided to check this one out.
I needed some screws for my license plate and some other odds and ends.
An employee Frank was the one to help me. They were very busy in this store, but Frank said if he could just help another customer out first, he would get to me shortly.
He was very informative and polite. He even helped to put the screws on my plate! How awesome is that? So, for the $ 2 or so it cost for the screws, I was left with a good feeling about the store and it’s employees. We will be back! :)

Although I had never been to the Golden Gate store, I was in need of a few items and my wife and I decided to take a short drive. At the top of my list was some stainless steel license plate screws. When I arrived in the nuts-​and-​bolts aisle, I was quickly greeted by an employee (Frank L.) who was eager to help. I told him what I was looking for, and Frank snapped into action.
Soon, his questioning turned to what kind of car the license plate screws were for. Lexus — I explained. He suggested that a Lexus would probably require a 6 mm screw. I asked Frank if I could borrow a screwdriver so I could run out to my car, remove one of the screws, and bring it back for verification. Instead, Frank offered to go to my car, get the screw, and do the verification himself. Next thing I knew, Frank and I were in the parking lot removing a license plate screw.
Frank was not only being helpful, but his dialog was fantastic. As we walked back to the store, Frank proclaimed while holding the screw in his hand — «Yep — I think this is a 6 mm. In fact, if it’s not a 6 mm, the two screws you need are on the house and I will install them for you.» I explained that I wouldn’t be taking anything on the house, but Frank then stated that if he was correct in choice of size, I would have to pay for the screws although he would still install them. All in fun, but when we returned to the nuts-​and-​bolts aisle and verified the screw size, Frank was proved correct and the screws were in fact 6 mm. While my wife paid for the screws, Frank and I walked back out to the car — so he could reinstall the new screws for me. (See attached Photo)
For a sale of approximately two-​dollars, Frank spent at least 15 minutes with me — taking care of everything. While it’s well know that Sunshine Ace always goes the extra step, Franks efforts on this particular day were commendable.
Can’t wait to return!

Very friendly staff! Went there to pick up some plumbing tubes for my father and wasn’t familiar where things were. As soon as I walked in the store an employee greeted me and asked me if she could help me find something, then told me exactly where the item was. When I was at the isle another employee asked if he could help me and I’m glad he did because I needed more than what they had on the shelf, he was able to find more product for me. Finally, when i went to pay for the items, I was greeted by a very friendly cashier. Great experience shopping there!

I’m a fan of this place because they always seem to carry what Home Depot and lowes doesn’t. I think I might start coming here first. They always have the weird stuff

Sunshine, you are my sunshine you make me happy when things get fixed.
Ace is a locally owned franchise. Most of the employees have been there for many years. I have a neighbor who works there so it gives an opportunity to kinda buy local and support local too. Just like many of the other Aces it is good for convenience and service not necessarily price. They are generally more expensive since competition like HD or Lowes are 6 – 10 miles away. Inside you will be quickly greeted and any time you slow down you will be asked if they can assist. If you don’t make eye contact or ignore them they will assume you are shoplifting. Service is very good and check out is very fast with plenty of cashiers to take your money.
The past few visits were to buy plumbing fittings, bolts and grinding wheels. They used to have guns long ago now they have fishing supplies, window repair, keys, along with a good supply of nuts and bolts. If you need big heavy grade bolts you will need to find them at Lowes. The paint desk also has matching services. Ace is A-​OK to me.