Nashua Foreign Auto

I had called NFA to get a price to have an alternator installed ’08 CLK350, They gave me an estimate on a price, yet said, you should bring it in for a diagnostic test ($ 90) which will be able to tell us exactly what your car needs. The person on the phone says, the test will be conclusive on what the car needs, why replace the alternator if it might only need spark plugs. So, I brought the car into NFA to have the diagnostic test done. An hour and $ 90 later, the report was inconclusive. The tech had said, it «could» be the spark plugs, 8x would be $ 300 something. It could be the alternator, $ 800, plus pulley another $ 160. After I find out my car only takes 6 spark plugs, which was a pretty bad sign to begin with.
The whole reason I brought the car in there in the first place, was they had said they would be able to tell exactly what I needed if they ran this test.
Bottom line, I paid $ 90 needlessly for a test which was a waste of time and money. I am pretty sure when I booked he appointment for the diagnostic test, they knew it would produce the codes required for a conclusive test, yet, pushed the test anyway.
I felt like I was duped/​over sold into getting the test needlessly, hoping to get the repair work done. Won’t be back.

I had a unsatisfactory experience here a couple months ago. I do not recommend that anyone goes here due to the excessive charges– it was $ 90 just to get the car diagnosed. There was a problem with my heat. Can you imagine if you tried to buy a car here, it would be a total rip-​off! Originally, I was eager to go because it used to be a local mechanic. Now, think before you go!
The good reviews here are probably not the customer.

I feel they are overpriced & they know it. It shows in their attitude. They charge $ 85 for a reading of the car computer. That’s more than I paid for my reader. Anyway, Richie is a great guy, but the other staff act like prison thugs.

beware of this «mechanic» shop. god forbid you are lucky enough to own a foreign car and you need work on it. these people will literally take you for all you have. getting totals of what your car may cost to be fixed and then 10min later… surprise!!! your car needs something else. and the labor they charge isnt even something i can talk about… outrageous.
DO NOT BRING YOUR CAR HERE!!!(unless you have money to literally burn)