Morton Plumbing, Heating, & Cooling, Inc.

Great service! Josh was very professional and sharp. He fixed my issue and my tub is draining nicely again. It was the best $ 150 that I have spent all year!

I love these guys. They are responsive and professional and honest. I recently had an issue with a broken water main in my yard. They came out and repaired it. A couple of weeks later, there was a leak in the water main in another place in the yard. They fixed that for no charge. They could have easily claimed that the leaks were two separate and unrelated issues, and they may have been two separate issues. They treated it as one, though, and came out and repaired the second leak at no charge. Good people.

I probably need to write two separate reviews, because my experience with the plumber was great. He was prompt, very knowledgeable, respectful of my house (putting on shoe covers before he even entered the front door) and extremely friendly. You know how sometimes you can get that «used car salesman» feeling whenever you have a plumber or electrician explaining the services and price of the work you need? I got the exact opposite of that from my Morton’s plumber. I felt like he genuinely cared and wanted to help fix my issues, rather than just wanting to figure out how he could charge me the most money.
The other review is for one of the dispatchers, Karen, who was so rude that she almost made me never want to use their services again. The second time I used Morton’s Plumbing services, I had to get a replacement for my shower faucet. The plumber had a spare in his truck, however he told me that he wouldn’t charge me to put it on or charge me to return and replace it with a new one because the one he had was an open box item. (I greatly appreciated that!). He told me to expected the part to come in on Saturday and I should get a call between now and then to set up a return visit and put the new faucet on. The call didn’t come until later on in the following week, but the dispatcher acted as if I should put MY entire life on hold to accommodate her sending the plumber back out ASAP. Of course, I work during the day and I had drill the following weekend, so I told her it would need to be further out than the current week. She got so irritated with that that I asked her how much it would be to just keep the older part on instead of having them come back to put on the new one and she told me it would be the same price. I begrudgingly scheduled a completely inconvenient appointment so I could get it over with, however I was not happy.
Overall, I do recommend using Morton’s Plumbing Service. I’ve had great experience with their service technicians. However, just know that their customer service on the phone is sub par and may even leave you frustrated.

Called Friday and made an appointment for Monday 10 am. They call Monday morning and tell us they had made mistake in the scheduling and they wouldn’t be there until 2 pm. When the guy gets there I show him the two showers that I wanted fixed. He says it’s too late in the day to start a job like that spends 15 minutes filing out the bill. Charges me $ 49 for his showing up, hands me an estimate for $ 700 and says they can’t get to it until Thursday. I told him never mind, called somebody else who will be there Wednesday and will do it for half that price. A poorly managed company that is trying to rob its customers. Save the $ 49 and call someone else

Morton Plumbing, Heating, & Cooling, Inc. to the rescue AGAIN! I wish I could give them 10 stars for their great work. There is almost nothing worse than a plumbing problem, except an air conditioner that stops working when the heat index is 98 degrees! I called and left a message late Friday night when the temperature in my home hit 80 degrees. I got a call Saturday morning and by 9:30 a.m. my AC was fixed! I give them my highest recommendation. We have called them in the past for plumbing work and received equally fast and efficient repairs. This is the company you want to call if you need a plumber or HVAC repair or replacement.

Had them come to fix our shower drain. Very pleased with their service. Technicians are pleasant and professional and the dispatch service is friendly and reliable. A great option for plumbing work. I’ll use them again when something else goes wrong.

I put a bunch of meat down the garbage disposal, and it backed up really nasty, including the dishwasher. Usually I can handle this kind of thing but this time I couldn’t, I couldn’t get the snake in, and drano didn’t really work either, the clog was probably about 25 feet down the drain. I called Morton in the morning, they were able to come at 1 PM that day when I was free from work. The guy ran the snake from the roof vent, which worked very well, he ran it the full length of the cable, 50 feet, to clear out the whole drain not just the clog. Worked fine. Guy was very professional, respectful, no games, etc. It was VERY expensive, almost $ 300 for maybe an hour and a half, but they did a good job, and I would probably use them again.

Great service. Got new washer and dryer. Delivery Guys from hhgreg suggested I needed to replace plumbing before they could remove old machines and hoes. Sim from Morton’s helped me with things delivery guys from hhgreg wouldn’t and didn’t try to sell me the idea of replacing my washer and dryer plumbing as the delivery guys suggested. Honest and efficient service.

I have a one bathroom house and when the shower was backing it it was a serious problem. Morton plumbing was very quick to respond and came out the same day. They accessed the problem, charged a very fair price for the work that needed to be done, the men that worked on the job were very respectful of me and my property; they even completely cleaned out the tub of all the debris that was backing up before they left the house. They were by far the best plumbing compsny I have used and having an old house, I have used many different companies; but I will definitely call them the next time I need a plumber!

We had three different plumbers from other companies come to investigate water puddles I had found in the basement before calling Morton Plumbing. None of the others could figure out what was wrong. Rick from Morton Plumbing quickly diagnosed the problem, found the leak in the pipe behind the shower handle, and was able to fix it. Professional, honest, and good at their jobs. They will definitely be the first company I call if I have a plumbing problem in the future.

Very professional and timely service! These guys fixed my leaking shower faucet after I made the unfortunate mistake of using someone who came highly recommended on a local neighborhood FB page. Mr ‘Highly Recommended’ made the problem worse and left me with out water for a week during the Christmas holidays.
After calling Morton Plumbing I had running water and repairs complete in just a few hours. Quoted price was reasonable and ended up saving me over $ 200 in a new faucet system.
Wonderful, friendly service and people. Highly recommend!

Not only are they great at Plumbing, they fixed my AC concerns after another company couldn’t.
They’re the best and I’m a customer for life!
Thanks Morton Plumbing…

These guys are the real deal. They are honest, straightforward, and do the work without the hard sell of so many other plumbing «contractor/​salespeople.»
We have a rather complicated water heater set up consisting of a somewhat unusual atmospheric combustion/​power vented exhaust unit. We got quotes all over the very upper end of the price range from 3 other plumbing companies big and small. It became apparent that 2 of the guys had little experience with what they were looking at with our system and so they priced their quotes to cover their inexperience… and big company #3 got it but was so high all I can figure is greed/​high overhead. Morton was the only one who «got» what our set up was and didn’t want an exorbitant sum to install the system. I’ll note that my research showed that our original unit failed prematurely due to an initial improper installation, and Jimmy Morton immediately recognized this issue during his site survey. His crew (Jimmy’s son and another plumber) showed up on time after a phone call check-​in to be sure we were ready for them, and the work was done quickly and with a high level of craftsmanship-​clean solder joints, well routed pipes, everything neat and well planned, and a high quality heater (no off brands) properly installed according the the manufacturer’s directions. I hope I don’t have plumbing issues in the future, but if I do Morton Plumbing will be who I call for service.

Excellent customer service and work quality. Had to have a drain pipe replaced underneath our shower. Had several quotes and all were around the same price point. We liked the folks from Morton the best. The job ended up taking slightly longer than they thought but the price stayed the same and the end result was perfect. We have recommended them to my inlaws and we would definitely use this company again. I think the family business aspect came through again after the work was done when we received a thank you card. That was a nice touch.

Morton Plumbing is great! They are honest, hard working and on time. They do what they say they are going to do the first time. I have no problem referring Morton Plumbing because they do great work and I always know what to expect.

Great service, really easy and friendly to work with. Fair pricing. Bonus points because the guy who came out liked my dogs, so I didn’t have to lock them in a room while he worked.

We had the worst rattling of our pipes and water heater you could possibly imagine. Sounded like a volcano was about to erupt in our house at any minute. Rick came out to the house, found a way to quiet the noise by a simple pressure adjustment, but he knew there was more to the problem than just the pressure. He got under the house and saw the main line was vibrating violently and knew right away that the problem was not our plumbing, but a bigger issue with Metro. We went over to our meter box and discovered it was completely filled with water. Despite the below freezing temperatures, Rick stuck his hand in to verify there was a leak and that it was not coming from our side. He made a phone call to Metro, told them there was an emergency, and the next thing we knew the Metro crew was digging up the road!
Took Metro a few hours to fix their leak, but once the work was done, the vibrating and noise stopped. And all it cost us was $ 49! We will absolutely use Rick and anyone else from Morton for all our plumbing needs!

Morton is a family owned and operated company. The two sons work for their father. They were able to come right out for a busted water heater. I purchased the water heater myself and they installed it for a $ 450 flat rate. That’s not cheap, but I liked that they quoted me the price up front (no hidden charges) and it included everything. I recently had another plumbing company charge me as much for a drippy faucet. No joke. Morton told me the cost up front and I appreciate that!
They arrived on time, were very friendly and worked quickly. Apparently one of the sons went to school for HVAC, so I will likely call them the next time I need something fiddled with there.
And I cannot forget to thank the wonderful lady at the front desk who was so helpful when I called back a couple times to ask questions… it was my first time replacing a hot water heater, so I didnt know the drill… plus, after my experience with the other plumber, I was once bit, twice shy!
I will certainly be entrusting my plumbing work to them as they seem very customer service oriented.

Morton Plumbing came out to replace the old pipes in our 1940’s era home with new PEX pipes. As far as I can tell, they did a great job in that regard. However: Immediately after they completed their work, we noticed that the toilet in one of the bathrooms they had been working in was no longer functioning (it was working just fine before they came).
I called Morton and asked them to come back and fix the problem, with the understanding that the problem was an indirect result of the previous work they had done. Low and behold, I received an additional bill in the mail the next day to the tune of ~$ 150… I called their office to discuss the situation, and they were quite rude about the whole thing.

I found Morton Plumbing here on Unilocal,and I am now a very happy new customer.
I decided that I wanted a new kitchen sink, and considering the hack job the previous homeowner had done on some of the renovations before we bought the place, I decided it would be best done by a professional.
Pro tip: Call to schedule your appointment, don’t use the web form. I initially was a little off put by Morton; I attempted to use the web form to schedule my appointment and I never received a call back. I gave them the benefit of the doubt and called back a bit later; they scheduled me an appointment for the next day.
Thank god I did, because when I woke up the next morning my hot water heater was doing its best fire hydrant impression. After I managed to cut off the water, I called Morton. They detailed a second plumber to come out and handle the hot water heater install, all on just a few hours’ notice.
I won’t go into detail on every interaction, but there were several suggestions made to me about the sink, hot water heater, and a few other plumbing questions I had; Most of them actually saved me money rather than costing more. The few things they suggested that were more expensive were for good reason. It’s rare to find an honest plumber it seems these days, so kudos to Morton.
They don’t bill by the hour, they bill by the job, so while they may seem a little more expensive upfront, if the job takes longer than expected you don’t have to pay extra. AWESOME!
Also, they warranty most of their work for 6 years; if you develop leaks, they’ll come do the repairs free of charge.
In short, if you have plumbing issues, Morton should be your first call.