Valvoline Instant Oil Change

Great quality and excellent customer service. I didn’t have to get out of my car and they got me in and out in 15 minutes — while I called jiffy lube and they had a 6 cars in line in front of me and usually take much longer.

These guys are great. Usually a line on the weekends but slow enough during the week you can get right in. This location honors corporate coupons even if they’re expired AND the manager Tom will honor competitor coupons!

Agree with all prior positive reviews. Redeemed a $ 20 groupon. Definitely recommend, great crew.

These guys really deserve all their stars. I got a discount card in the mail for a $ 19.99 oil change so I figured why not. The place that I usually go to just closed for business so I was looking for somewhere to go for cheap oil changes. This Valvoline location has 2 bays available and is a drive thru service. I NEED drive thru because taking all 4 of my children into a waiting room and being made to sit all day is a big hassle. When I pulled up I was greeted and asked what service I was looking for. I told them the oil change and was told it would be about a 35 minute wait. Normally that’s a bit long but I could clearly see that only one bay out of the two was available because of a bigger issue with the 2^nd vehicle inside. No problem for me. The long wait might be an issue for some but if you think about it 1) this isn’t always the case and 2) no appointment necessary. Just leave and come back later. Really… no big deal. The customer service was fantastic. I upgraded and got a few things extra, not because they were being pushy with offers, but because I really needed those extras taken care of such as wiper blades and air filter. I even told the manager that I wasn’t looking to spend over x amount of dollars and he was able to give me discounts that met my budget. I drove away feeling like I got one hell of a deal! Everything separate would have cost me well over the price they charged and that’s not counting labor cost. I will definitely be going back to this location!

I am usually very impressed with the speed of Valvoline Instant Oil Change stations, but this was very slow.
They seemed extremely understaffed. Came in on a sunny Saturday in June. Waited in line about 50 minutes just to get in the bay with just 1 car in front of me. Once I got in, the oil change only took about 10 minutes.
There seemed to be only three people working. One person underneath doing the oil changes, and two people taking care of each bay up top. Then I noticed one other guy walking around not seeming to be doing very much.
Very friendly staff and service.

This place is great! They are quick, the customer service is fantastic. Very professional and friendly. They explain what is being done and make recommendations but don’t try to push you into services. They give you a list of services you will be due for WITH pricing so you can plan ahead. Bruce was the technician who provided service for my car today and he was awesome. Highly recommend.

This place is ridiculously overpriced for oil change. You can get an oil change and same service at a reputable shop for approximately 30 to 40 dollars less.

Really like how fast and friendly they are! They didn’t push me for things I didn’t want/​need and it was cheap!

Love this Valvoline. The employees are careful, helpful, and know their way around cars. I do not feel like I am being pushed to buy things I dont need. They tell me what they suggest and if I want it then cool, if not they say ok. I am in and out and even when there is a line it moves fast. I like that they send me coupons when its time to get the oil changed. Very friendly and I will not go to another Valvoline… I live in Murfreesboro and travel 45 minutes just to go to this one! Give them a try, you wont be sorry!