Winnie Custom Designs

I am like others that wished I had read these reviews before I took anything to her. I bought a Groupon. When I went to the location that was on the Groupon she had moved, but there was no address. I called her, she was quick to return my call with her new address. This was June 26. Along with my Groupon (for $ 25, she tried to charge me over $ 100 more!) Her math was way off. I told her to do a detail for me and I paid another $ 53.00. In total, $ 78.00 was what she charged for 1 hem and 2 alterations! She is the most expensive place I have ever been too. If I knew how much she charged I would have just called Groupon and got a refund. I told her if she could not have my 3 pieces done by July3 then I would call her the 15h of July when I returned from a trip. I talked to her after that but she was always busy at something and her hours were not convient at all. It took me until the July 31 to pick up my dresses. I did try them on (in her sewing room without curtains, and she was all over me adjusting my dresses. All I wanted to do is get out of there with my clothes. Well that Saturday, I was going to wear one of the dresses she altered and instead of cutting off the extra material and sewing, she just sewed the dress and left the material still there! Needles to say I could not begin to wear this. Then I looked at the other dress and she just put 2 hems (that weren’t even) in the middle of the back and front of the dress, which was not what we talked about. I started calling her on August 5 for her to redo the dresses. It is now August 16 and I have yet to hear from her. She never answers her phone and instead of trying to fix her mistake she just doesn’t answer. Now I am out $ 53 and $ 10 for the Groupon and I am going to have to have someone correct her mistakes! I am reporting her to both Groupon and the BBB on Monday. If I could have given her -* I would have. She ends her voice mail with Jesus is Lord. Don’t let her «christian» behavior fool you to think how she treats other people.

This place is horrible. I took a few pairs of paints to be hemmed and they look like garbage! These were expensive pants that look like shit now! They just folded them over and speed with a different color fabric. And this place is so expensive! I had a few groupons and had to use them. I am so sorry I did. Please don’t use them. They don’t know how to alter pants… This is for sure.

My mom and I used a groupon for a jewelry making class. We arrived for our 8 am to find the door locked. As we were about to call, Winnie poked her head out the window and told us to come up. She seemed a bit thrown off and she explained that the other two people who were supposed to be there with us had cancelled and her assistant was supposed to have emailed us to let us know the class was cancelled. Honestly, not sure if as a business owner, you should tell your customers all this. She was kind enough to let us stay, but mumbled that she had a 10am. The music playing was Christian worship songs. Fortunately my mom didn’t mind and I’m pretty easygoing, but some might have found it offensive.
We sat at the table and in front of us were three small boxes of beads, one of which was a plastic tub full of what looked like a child’s bead set… plastic and cheap looking. She then told us we had an option to make either a bracelet or a necklace. Originally I thought I’d make a necklace but soon realized the bead selection was subpar, and wouldn’t have enough to choose from to make a necklace I’d actually wear.
She brought us a couple examples, both made with beads far better than any on the table. But we made our selections and arranged them on a plastic plate. Strung them and used a hook and eye closure.
As the «class» went on, she became more friendly and we learned some of her story, how she arrived in Nashville, etc. She’s overcome some difficult times, so I admire her ability to be a business owner and make a living for herself, not relying on government welfare. Her talents lie in many different fields, and some of the pieces around the place were pretty impressive. She teaches sewing, knitting, and crocheting classes as well, and seems to have a pretty good turnout for those.
A couple days after, my mom and I each got a call from her, apologizing if she was rude, and that she hoped we still enjoyed ourselves. I really admire that in she called us; not many people can do that. That earned her another star.
I did love the bracelet I made, as did my mom, so at least that was good, but it took some creativity and digging for the right beads. But definitely overpriced (even with the groupon) for what we got.

This business is on Trousdale Road now and she may be a wonderful sewing teacher and seamstress, but she completely jacked up 5 pieces of clothing I took to her to alter. Bought 2 Groupons for for $ 25.00 worth of alterations for $ 10.00. 3 skirts to take in and 2 pairs of pants to shorten. All 5 pieces are completely unwearable and she still presented me with a bill for $ 104.00. We finally agreed on $ 40.00 which I still didn’t want to pay since I am now going to have to pay to have them fixed, but whatever. Lesson learned.

I bought the Groupon for Winnie’s beginner sewing class. It was fun and very helpful. Winnie was very patient and encouraging. I can’t wait to do more sewing!