Grow With Me Kid’s Furniture

My worst retail experience. Ever. Both the quality of the furniture and the store’s customer service are awful!
After waiting 8 weeks for my furniture to arrive (I was promised 6 weeks), most of it was so damaged it had to be returned. The wood inside five dresser drawers is chipping inside. The outside of the dresser drawers do not even come close to matching one another. The side of the dresser has stain marks from the stain that was applied to the legs of the dresser. The crib legs are only partially stained (how this was missed is beyond comprehension). The side of the crib is not flush. I can go on and on, but I think the point is obvious. It’s now been 8 weeks since we re-​ordered the furniture and, despite being told that it would arrive to the store today, there’s still no sight of it! All in, it’s been four months since I originally ordered my furniture! I feel like the bride who ordered and paid for a wedding dress only to find the store stole her money and closed down!
Beyond the poor quality of the furniture, dealing with the owner of the store has been astonishingly frustrating. He has a million ridiculous excuses for the delays and quality problems, including «the factory moved so they were having quality problems,» «the factory is on vacation this week, so I can’t get answers about when your furniture will arrive,» «the factory’s computer’s are down this week.» It’s almost comical.
Clearly, I will NEVER shop at Grow with Me Kids again. I highly discourage anyone from shopping there, particularly as there are so many other great furniture stores within miles of their store.