Heads Up Hair Salon

In a desperate attempt to get a cut and color before I shaved my head myself, I did an online search and took a chance with this salon. So glad I did! I was assigned Tracy and not only did she listen, she asked excellent questions to make sure what I wanted was what she envisioned as well. Then she took her time to show me several swatches of color and made sure I was comfortable with everything before proceeding.
When all was said and done, it was exactly what I wanted and the color was spot on. I did not have the feeling of, ‘ya its ok’ but too afraid to tell the hairdresser and just leave, she did an amazing job. As I sat there and watched the others get their hand done, they all came out stunning, not a bad or questionable cut or color in the place.
As I left with my new do, I called and recommended it to a friend of mine in town also looking for a new stylist.

Not only did Angela give me a new look, but she had me come back to the shop so could teach me how to blow it out. The people here are so courteous and amazingly talented!

Heads Up hair salon is full of talented and dedicated hair stylists and staff. Angela’s been cutting my hair for 30 years. Lois has been coloring my hair for 15. Like most women I know, I change my hair style often. They’re always honest about what will look good. And, they have great ideas when I want a change but don’t know exactly what I want. I am never disappointed with the cut or the color. I always look forward to my appointments. It’s a fun, friendly and hip salon. There’s great music playing and I always leave feeling fabulous! And, sometimes there are delicious snacks from her brother’s Italian food store, right next door

I just want to say, I haven’t had a service done here. The 2 star review is just about their receptionist. I called to make a hair cut appointment. She followed with ‘what type of heir do you have? Which I answered.
She then went on about how my hair needed a senior stylist and was very rude about setting up my appointment. I was so angry at her tone and her lack of social graces that I ended up hanging up.
I live a few blocks away, so unfortunately I will be having to find another salon based on the costumer service I received.

Louis has been styling my hair for years and I can’t say enough wonderful things about him and his talent. I always leave his chair feeling so much better about myself and loving each and every style he does on me. The salon is a very welcoming environment and is always buzzing with clients. All the stylists are complimentary towards each other’s work. This place is the best!

Love this place. Been going here for years to see Jillian. She also did my hair for my wedding. Place is clean and bright: comfy couches to sit on while you wait, coffee and water and treats are out too. Everyone is so friendly, and I always love what they do with my hair. Prices are fine, though I do make the haircuts every 10 weeks instead of 8. The only reason I don’t give them 5 stars is that I don’t like the policy of not being able to put the tip on my credit or debit card and get cash back for my stylist. It is really inconvenient and bugs me every time. I always have to remember to bring some cash with me or I have to run out in a panic to an ATM. If I didn’t love my stylist so much, I would have thought about a different salon closer to home by now.

I just moved to the area and went to Angela at Heads Up with trepidation.
My hair is important to me… and I had seen a wonderful man for years before my move.
Let me tell you, change is not easy!
But I sure got lucky.
Angela listened to what I wanted and made every effort to give me the cut I described.
I was thrilled.
And, what’s more, the shop is clean and pleasant, the receptionist friendly, the parking easy.
You won’t be disappointed!

Good place, nice people, got right in, clean, a little pricey though.

I had been a loyal, consistently regular client here for 5 years until now. Heads Up Hair Salon lost me as a really good customer who always gave to them good tips, was always polite, was always appropriate, was always punctual, was always nice, and always expressed appreciation to them for good services. The owner here has behaved unprofessionally toward me. She has inappropriately targeted me by suddenly not allowing any of their stylists except for her to cut and style my hair.
When I tried to set up a Brazilian Blowout appointment, the prospective stylist looked at my hair and quickly said that this procedure wouldn’t work on my hair, so she refused to do it. I persisted in getting this procedure with another stylist and was very pleased with the results!
When I requested of this owner that I be allowed the convenience in scheduling to see any of her stylists, she said that many of her stylists have been «afraid» of cutting my hair. She falsely accused me of being «difficult,» and «nasty,» saying that «I don’t think my junior stylists can handle you.» I repeatedly COMPLIMENTED this owner and her receptionists (who joined along with this owner in falsely accusing me of rudeness), on how I’ve been pleased with the vast majority of cuts from there!
This owner falsely accused me of being rude to 4 of her stylists. Out of the wide variety of stylists I’ve had work on my hair there, I’ve only been displeased with 2 of these. One of these times, the cut was so horrible that I asked for my money back (they hesitated big time to do this) after they fixed this on the same day. In the other of these 2 experiences, I simply thanked them (not complaining at all on that same day), and just made a note to myself later on to never see that stylist again.
I will no longer feel abused in paying for a service that should be relaxing!

Went from bright red to a dark balayage! Nathaly did an amazing job! She took her time and I could tell she really cared about the end result. I’m in love with my hair. I’ve been coming to Heads up for over 6 years. Wouldn’t make an appointment anywhere else!

I came to Heads Up after moving to the area and needing a new salon. They were able to fit me in the same day I called! The salon is very clean and they even have complimentary cookies and coffee. I had Dee cut my hair and she was great! She really listened and cut my hair exactly how I wanted. And only 40 dollars for a wash, cut and blow dry, I’ll definitely be back!

I have been coming to Heads Up Hair Salon for at least 5 years! Everyone is friendly and always welcomes me with a smile! The stylists are all fantastic, they take what you ask and advise knowledgably on what styles are right for your features. While they all ate fabulous and everyone different– I will never go anywhere but to Jillian for hair color! She is amazing! I am a little OCD about my hait and I give her free range with it comfortably! She has never failed to amaze me with both the cut and color — it is the perfect natural toned look that I recieve compliments on often! She is a sweetheart through and through and makes you feel like she genuinely cares about each and every one of her clients and remembers details of them! This isn’t a big chain salon, this is your family neighborhood salon doing big things! (Ps– since I started going to Heads Up I moved out of town and still return for my hair here!!!)

I´d been going to the same hairstylist in Europe for years, where I got 3 colored highlights and layered cut in my thick curly red hair. I recently moved to the area and I was very anxious about going to a new hairstylist (I´d actually postponed it for 2 years).
I saw the good reviews on this salon on Unilocal and decided to give it a try. I got a warm welcome by June, a junior stylist, at Heads Up Salon. I brought my computer with a lot of photos from my last cut/​highlights with my old stylist. June carefully looked at my photos, even asked me to open the computer again for a closer look! She meticulously selected the 3 colors with me, similar to what I had had in the past. She was extremely professional and had a warm presence. The colors turned out beautifully, just like I wanted them to be. The layered haircut was awesome as well. The result was outstanding, better than I could have imagined. I´m extremely happy to have found my new hairstylist, I´ll definitely be a regular customer in June´s chair in the future.

It was my daughter’s bat mitzvah last weekend, and eight of my family members ascended on Heads Up. Every single one of us were thrilled with our hairstyles, and the salon treated us like we were royalty. We had a decorated table in the corner for us to bring in lunch from the owner’s brother’s restaurant next door Lola’s (awesome!). Angela, Lois, Alex, Rita and Jillian were absolutely incredible. It was such a wonderful start to such a special day… Would never go anywhere else. Angela has been cutting my hair for years, and she is a very talented stylist. Thanks Heads Up!

I walked into this salon last minute after having my hair butchered at a well know salon in Wellesley. I figured my hair couldn’t get any worse and I live down the road from this salon. I was hoping to have the bangs fixed because after my initial hair cut they were an uneven block of choppy gross hair. I walked in at a perfect time because the owner, Angela, said she had time to fix it. Not only did she fix my bangs, but she also fixed the all around unevenness and missing chunk of hair in the back. I am SO GRATEFUL! I won’t have to cry every time I do my hair not. Thank you so much Angela!

My favorite Salon in all of MA! The Stylists here are so talented and knowledgable. I am usually very picky when it comes to my hair. I always come here to get my hair done before my performances. However, never once was I disappointed at Heads up hair salon. Great quality results at decent prices. I will continue to recommend this salon to all my friends!

Second time coming here-​this time for color! Tracey guided me to the color I wanted and was very accommodating to make sure it was what I wanted. She also let me blow dry my own hair so I didn’t have to pay an extra $ 40. Total for a partial foil was $ 99.

I was new to Natick and stopped in desperate for a hair cut. Tracey is AMAZING. The entire place is super friendly and accommodating. I highly recommend Head’s Up!

The salon was nice and the customer service was outstanding, however the cut was not. I was told I would be having a junior stylist, however the owners would be right by to help. The owner was there and she did give input/​advice/​even cut my hair at one point. It seemed they really cared about educating their stylist. However, unfortunately my stylist was still really green. I ended up with too short bangs, uneven layers, and it was topped off when she flat ironed my already no body hair to include my bangs. Needless to say, all I wanted to do was go home and wash my hair and re-​style it in hopes of salvaging it.
Once again, really nice people and I wish the stylist the best of luck.

So I called this salon today, I just woke up and decided that it was finally time to get something done about the rats nest that was growing out of my head. I spoke with Samantha and right from the start I had a great experience. She informed me that they do walk-​ins if they have time. She told me that they had a time slot in the afternoon with one if their Junior Stylists. Glad to get in on the spot. I accepted the appointment.
I was greeted by the very friendly staff, and my stylist, June, was out to meet me almost immediately. The whole experience was absolutely wonderful. June had one of the more experienced stylists take a look at her work when she was done, but she really didn’t need it. It was probably the best haircut I have ever gotten, and the courteous and friendly staff was just so great. I live in Boston proper, but I’d be more than willing to travel out of the city to visit them again!