Isle Surf & SUP

I shopped this place for over a year, and finally dropped my money to them out of all the others I was researching for Stand Up Paddle boards.
Their products are above average quality at an incredible price. The combination of both equals HIGH VALUE purchase.
Customer Service here is top notch. Attentive, respectful, not overbearing nor judgemental. «Jake» at the retail store in National City is incredible. Laid back gentle manner but not overdone in anyway in his sales technique. I’d shop from him specifically again. Ask for him by name for a great experience.
Love the products this brand offers. Check out their reasonably and fair priced surfboards too…
Two Thumbs Up to a 5 Star Review to JAKE and the crew at National City Retail ISLE SURF store.

Now got ANOTHER BOARD! Picked up the AW Glider before July 4^th – and have been on a journey with the new paddle boarding. So damn addictive. Now decided to get the Explorer ISUP – just for the ability to take with me on trips far away. And… now have another board to use for my friends or family. And must say: this Inflatable is JUST as good at the Glider Epoxy.
Once again, hats off to Jake and Mitch in the shop. They guys are so cool – and so non-​pressure. A real joy to shop from this company. And… seeing so many people in San Diego with Isle boards. And I can see why.

Just bought a Glider Aw from them today.
Wow: what awesome service. They were busy – and yet Jake and Jay took care of me with alacrity and professionalism.
And no pressure – just gave me great information and helped steer me into the best board for my needs.
Cannot praise this shop and staff enough.
As for the board: love it!!! Took it out to Mission Bay on the way home – and so enjoyable.
Then on to La Jolla shores tomorrow.
Thanks guys.

All around cool group of dudes who love their job and know a lot about the sport. Jake helped me when I went in one day and knew everything about everything when it came to SUP. He didn’t push me to buy or sell hard because he knew I was on the fence about buying. Great range of boards and pricing available. Once we found the perfect board, the entire process was extremely easy and they really went out of their way to help me out. It was a great experience and I will absolutely be back for future boards/​accessories and tell people to check this place out.
Best part about the experience other than getting a cool new SUP — in n out is right around the corner!

DO NOT BUY A BOARD FROM ANYONE ELSE!!! I have been researching SUPs for the past year and trying to determine the best board for my needs. I have spent numerous hours looking through web sites and testing boards from every company possible in Southern California. I recently got hooked on SUP racing and have been looking for a board that would perform better than the one I currently ride. I walked into ISLE and was completely blown away by this one of a kind shop. I visited the shop three times before finally making a purchase, simple because I could not make up my mind which one to buy. Every time I came into the shop I was met by Jake and MItch and treated with the best customer service I have ever had, and I have been to numerous shops. They answered all of my questions, gave insight based on their experience, and never once seemed too busy or irritated to chat. I ended up walking out the door with two boards, 12’6 Phantom and 10’10 Glide, spending less than I would have purchasing one competitor board. Not only was the price great, these boards perform better than boards I have tried that are twice the price. Thank you Jake, Mitch, and ISLE Surf and SUP for providing such a great service. I can’t wait to use my 12’6 Phantom to get on the podium of several SO CAL races!

I highly recommend this business to everyone. I purchased 2 inflatable SUPS in July 24. They were shipped half way across the country in a timely manner.
I was little nervous about them being inflatable, however my nerves were quickly calmed once I was out on the water. The SUPs are strong and rigid.
One of the paddles we had bent while using. Isle was quick to replace. Craig, at Isle was extremely helpful and understanding. Although this was a freak occurrence, I agreed to pay shipping andhe quickly shipped out a new paddle.
Great products. Great service. Great Prices.
When I upgrade or need accessories, I will not hesitate to use again. Highly recommended.

I didn’t know I could purchase a paddle board in the South Bay and I was delighted when I found this place. Mitch and Jake are amazing, they answered all my questions and showed me many options for a beginner board that would grow with me. I am very happy and recommend any one that is interested in SUPs or surf boards to come and check it out.

I ordered a SUP from them. Great sale price and they sent it to Florida a week faster than advertised. The board itself has been fantastic. Easy to paddle, comfortable for long trips, light weight and well balanced. Customer service was fantastic in the few calls I made to them to ask random questions before purchasing. They guided me to the right board and didn’t try to upsell me. I’m looking forward to purchasing an inflatable SUP and a touring SUP from them in the future.

Great experience at this shop. Employees: Jake and Mitch were great! Very knowledgeable and über helpful in the purchase of two SUPS for me and the wife. I would definitely recommend this shop to others and will go back in the future for sure! Thanks again guys!

While the location isn’t the most convenient, everything else about the place is. The guy that helped us was really nice and knowledgeable. We were picking out a SUP for my wife’s Christmas present. She has only been out a few times on rentals, so she didn’t really know what she needed. The guy walked us through our options and helped us to pick out a board that will work for her. Then, as we were deliberating, he went to look to see if they had a used board that fit her criteria. It turns out that they did, and he gave us a great deal on it as well. Friendly, helpful, knowledgeable, fast, and they look out for the customer. Is there anything else that you really want when you’re shopping? No, there isn’t. That was a rhetorical question.

I was lucky enough to be the recipient of a SUP gift for Christmas. However, due to the nature and expense, it wasn’t a surprise and I was able to go to Isle to pick one out. There are several surf stores near us in Encinitas, but we took the drive down to Nat City (never been) to save several hundred dollars. All boards in the store were $ 150 off. The associate suggested a few good boards for beginners (and inflatable and a standard), the size for me, the size if my husband wanted to use it and pros/​cons between the two boards. I needed up selecting the Versa, the standard option, over the inflatable. This was his recommendation if we had a place to store it, and we do.
Ready to purchase the new board (reg $ 795 on sale for $ 645), the associate mentions he has a barely used one for $ 595. We took a look and it was basically brand new except for a few minor scratches, which I’m more than positive would have occurred on a first use anyway. Both boards came with a free paddle too (we opted to upgrade to an adjustable for $ 45). Settled again on the used board, and he knocked another $ 20 off. We were already sold at $ 595, but $ 575?! Even better.
We walked in the store expecting to spend about twice the amount. I am so happy we took the trek down here! Totally worth it. Can’t wait to try out my new board.

We bought a paddleboard this summer at Isle.
It is absolutely gorgeous! Probably the best looking board I’ve ever seen, but looks are only skin deep.
In fact the skin is the real problem.
On the first day, within the first few minutes of use, the skin failed and the beautiful wood board was ruined. It had a slight crack. We used it in a bay! No waves, no stress, just normal use! WHAT!
The worst part is that it actually started sucking in water. We hear the water splashing inside.
Anyway, after spending $ 990 on this board we now find out that there’s no warranty! The company refused to do anything to help us out. I don’t think that’s right.
I would never ever recommend such a shady company and we won’t ever use them again.
I still think that they should fix the board

I did research overkill before deciding on a SUP, and I’m so glad I went with Isle. Just received my SUP All Water Glider via freight, and I’m loving it! From the craftsmanship to the head-​turning design, couldn’t be happier. I’ve gone out a few times on the board already and everyone keeps commenting on it and asking me where I got it. Isle, you’ve got lots of new fans in Los Angeles. ;) Anyway, I know buying a SUP can be a pretty big purchase to make, so go with Isle and you won’t regret it!

We purchased 2 SUPs to use on vacation, unfortunately they were damaged while shipped. Evan went above and beyond to get 2 new boards here ASAP. Everyone we’ve dealt with @ Islesurf&sup have been totally amazing. Their kindness, professionalism and customer service is not found in many businesses these days. Oh, and the boards are awesome and made our vacation. Can’t stop recommending islesurf&sup & their staff. Wish there were more than 5s to select.

Great store with an incredible selection!!! Competitive prices too! Mike was very helpful and friendly. Will definitely recommend this pace to all my friends that I will be forcing to buy paddle boards, now that I have one!

Been wanting paddle boards for my husband and I all summer. Renting is a hassle and expensive! A friend recommended Isle surf/​sup so we dropped by one Sat afternoon. Very laid back, comfortable store. We were educated on the different types of boards and which type would be right for our needs. Absolutely no pressure! We were on the water that afternoon and are 100% happy with our purchase! And terrific prices with discounts if you purchase in store and not have it shipped. Totally satisfied with the whole experience.

Before I ordered two iSUPs for my wife and me, I called and spoke with the Isle crew several times with questions. Isle answered all my questions quickly and honestly. Ordered and received my iSUPs in a few days, with carry bags and carbon fiber paddles. They told me the best PSI to inflate to. When one of the paddles wouldn’t adjust, they sent a new one — no questions asked. I wanted an electric pump, I called and was told what I needed. The Isle crew also told me that they didn’t have one in stock and referred me to another company to get one. They sell a great product and provide outstanding customer support. I am a customer for life.

Ordered an isup in New York on Monday. It shipped right away and arrived today (Friday). I haven’t had a chance to try the board get but it looks nice!
I noticed a day after I ordered that there was a new promo code on the site. I called them and they honored it retroactively. Great service thanks!

My boyfriend and I have been wanting SUPs for a while now so I let him do his research and he found this place. WOW! the place isn’t very big but we came on a Friday early afternoon and were helped right away. The guy helping us was super knowledgable and helped us picked awesome matching boards.
Honestly, I give them 5 stars on price alone! Since they sell direct, they’re able to keep prices down and it’s hugely appreciated.
We went out for a paddle the next day and we LOVE LOVE LOVE our boards. Thank you Isle Surf & SUP!

This is a well deserved 5 star review. Excellent service in every aspect!
Once summer rolls around, we are at Lake Mead once a week. Yes, it’s a desert, but beggars can’t be choosers and I’ll take what I can get! My friend has a 23′ boat and I thought I’d contribute to the fun and purchase the Paddle Board Package, with 2 Gliders (SUP) and 2 Carbon Paddles– Free Shipping is what sealed the deal! AWESOME!
I called customer support with questions before purchasing the boards and Craig was helpful, honest and knowledgeable. I took his advice with no doubts that this dude knew what he was talking about. I had reservations about the boards fitting on my Altima and he took the extra step to email me with a picture of a SUP board on a Mini Cooper, talk about exceeding my expectations!
We did have one little hiccup with the freight service that forgot one of the boards in LA, but that company did everything in their power to make it right; from offering to come in on a Saturday so I could pick them up to trying to accommodate my schedule for a home delivery and promising my board would be in Las Vegas by the next day. We weren’t in a hurry to get the boards and they went the extra mile to make the situation right, so at that moment, I would have rated this a 4 star review. It was free shipping! …Probably would have been a different story had I paid for it…
With several more calls to customer service about how to install the fin, the proper way to strap my boards to my car, purchase board bags and wall racks, they knew me as the girl in Las Vegas because my voice sounded familiar. And my latest call was a few dimples/​cracks in my board because of how we transported the SUP in the boat. I emailed them photos and he assured me that it’s normal wear and tear and then emailed me with photos of when I really need to be concerned about the board cracking.
…I am impressed… The staff is so friendly, it’s like you’re speaking with your friends. They genuinely care about your experience with them and have never disappointed me; going the extra mile to make sure I was happy with the outcome. I won’t hesitate to refer them to anyone who asks!