MasterCuts

Today was my first bad experience, with a new stylist, (Malissa?). If you are making people so uncomfortable with lack of knowing what would look good, you shouldent cut hair. I was sweating through my new 100 $ CK shirt. Like really? If a customer works with a specific stylist then you should have them cut the clients hair especially if that other stylist is there, not take the challenge yourself.
I will not be coming back if she would be the one to cut my hair. I wish I could curse in this but S*** service, and good haircut thanks to the other stylist finally taking charge.

I have really long hair (24+inches) and I’m super protective of it. After a traumatic hair cut as a kid (lol), I’m always scared that someone would cut it shorter than I asked. I don’t have to worry about that here. I find the stylists here very professional, they understand what I want. I don’t come very often, just for trims since I like to keep my hair long. I don’t have a preference, I get who ever is available. I had the pleasure of having Roger trim my hair today. He’s great :).

Okay, so I was very hesitant to try Mastercuts because I am very particular and protective of my hair. The first time I called and got an appt for 7pm. Roger did everything I asked and I left a happy customer. He was very kind and made sure i was pleased. Thanks Roger!
Okay so about 3 weeks later, 8÷13÷15, I called again to chop my long hair off. They made my appointment, and I was all set. I walked in and met the stylist, Nervana. Right away she made me feel comfortable. She recommended stuff I hadn’t even thought about. I trusted her and it was well worth it! I will definitely be going back in the future :)
Thanks again Nervana for making me feel so comfortable and at ease. Thats the way a salon experience should always be.

To anyone who had read my previous review. I’m taking it back! I was confused with the salon upstairs from master cuts location. I do apologize for the bad review. I have not been to master cuts.

At first when you call the number the lady who answers the phone was not even friendly at all. i had a an appt at a certain time but she said there was no available person who can accomodate
i had no choice but to get the next available one. as i git there there was no customer at all. it took an hour before 1 customer came after me… anyway to cut it short. Yvonne was the one y entertained me. coz it was my first time going there. i thought she knew what she was doing, i showed a picture of a hairstyle that i wanted. just a simple trim as it is already my hairstyle but it kinds grew longer already. i also ask her to do a 7 foils highlights on me and i ask her what she thinks will look good on my hair shade already. to cut the story short i trusted her. i have a medium haur length. it took me nearly 3 hrs. the result was not even good. the higlights? It doesnt look like
if i didnt get any. shes just good in talking and trying to sell me products. she doesnt know how to cut hair also. she cut the front ling part of the hair which supposed to be. Just a trim coz thats the style i was trying to keep. OMG! Dont ever ever get Yvonne please if u want to have a smile on your face going home. and one more thing. she didnt tell me that i have to pay $ 30 for the toner she used on me for the highlights. i thought it was part of it already. she should have told me in the beginning paid. $ 83 for a stupid cut and highlights. ill never go back there again. im just too nice to give her a tip still.$ 12 tip for a stupid service. i guess she has to go back to school again. if only my hair is not this short yet. i actually can do it myself. too bad for a first time visit and not intending to go back ever! I cant make a comment if i wont give even 1 star. they dont deserve a single star for a rating.

I get my hair done here by Roger. He’s the best and knows exactly how I like my hair done. I would highly recommend him.

Roger is wonderful! Call ahead and ask for him. He knows what he is doing and will take time to talk to you. He isn’t distracted by his coworkers. He stays focus on you as his client. I wanted a trim with layers my hair was all one length. I also told him I didn’t want the layers to be tooo obvious and he nailed it.

TIA is an amazing hair stylist, mentor, teacher and person in general. She can converse naturally and has an exceptional creative artistic eye. I have dyed my hair plenty of times. This time around, I have decided to go Raspberry Pink. Raspberry Pink with an Assymetrical, edgy, A-​line hair cut with sidebangs from Mastercuts? YEAH right. But — I was wrong. I have never been so satisfied with a color session or hair cut in my life. TIA dyed my hair a perfect deep pink, based on my skin tone and makeup selection I use on a daily basis. She’s awesome. The staff is friendly. I’ll be going here for the rest of my hair dying days.

In between a professional salon and Supercuts. This place is clean, well priced and full of friendly stylists. I have gotten my hair cut by 3 different people and all are great. Quick and easy cut for people who don’t love haircuts like me! Convenient that it is in the mall, shop before or after a haircut.

How can you fuck up a bang trim??? Went here to get my bang trimmed and didn’t want to drive up to my usual stylist up in clairemont just for that, so I decided to just get it done here. (Big mistake!!) walked in, and there was only one customer. Waited a couple minutes at the register cause there were no workers around. And finally a lady with pink hair comes around and apologizes for the wait and says she can cut my bangs.
so, I sit at the chair and SHOW HER A PICTURE of how I wanted my bangs cut (which was a pic of the bangs I had before it grew out). She says «alright.» Tell me why, she cuts it STRAIGHT across!!! Totally NOT what I had IN THE PICTURE I SHOWED HER!!! So I showed her the picture again, but by this time she had already cut it shorter than what it should’ve been so when she TRIED to fix it, it was above my eyebrows. STILL NOT LOOKING like what I had IN the picture, that I, once again, HAD SHOWED HER!!! AND IT WAS CROOKED! I was pissed. Did not want her to try to fix it anymore because if she did, my bangs would be my hairline.
From now on, I will gladly drive up from Chula Vista to clairemont to my usual stylist so I wont be paranoid that some other person will mess up something SO SIMPLE!
I don’t even wear my bangs down anymore after that trim. I always put it up whenever I go out cause it’s so MESSED UP!

I got a haircut here about a month ago by some chubby Asian girl (idk her name &this is the only way I can describe her so you know to AVOID her) She did such a terrible job at a basic hair cut. I showed her a picture of what I wanted and she hardly even glanced at it and said «Yeah, I can do that.» When it was over, my hair was a lot shorter than I had asked for and the full side bangs I wanted were literally 2 strands of hair. I also wanted to get my hair thinned out and this was the first time that I’ve ever noticed actual short strands of hair that she «texturized» like it wasn’t blended with my hair at all. The worst part about the hair cut is that I have layers on the right side of my head and NONE on my left side. My hair looks so stupid when it’s straightened! Anyways, I’m never ever coming back here again. You get what you pay for and I’ve definitely learned my lesson with that.
Oh &I tipped her $ 10 bcus she closed the drawer before I could even ask for change. I should have just kept it and not tipped at all.

Thank you to Roger! He was very polite, listened and most of all didn’t butcher my hair. He kept my hair length exactly as I asked while cleaning up all of the over texturizing from the last cut (which was done elsewhere). I’ll make sure to ask for you again :)

Got my hair cut by nervana. She listened to what I have to say and did a great job on my hair. She didn’t talk much so it was just a cut and go. But she did what I asked and I lovey hair.

Well this place is ridiculous I wanted a simple haircut, for $ 17.95 nothing major a number 2 faded in, then a the biggest clip on the top and a little touch up trim to give it the spiked finish, their was 6 people with black Aprons displaying Paul Mitchell 3 females sitting down and 1 male standing talking, one I think she was sweeping not sure and the lady at the register, other then myself there was no one else there, so as I said I wanted to get a haircut they looked at me in disgust and said to each other who’s going to take him, well they look in their date book almost like if bewildered, well only one slot had anything on it, what do they think this book is so sacred that I wouldn’t notice that if theirs 6 of them and one spot is taken that leaves 5 of them open. They stared at each other as if trying to find a way to turn me away, or find out the square root of a tomato, finally I took the hint said nevermind and walked away, no one tried to apologize or tried to keep my business sadly as I have many friends who have graduated from the Paul Mitchell school in OC I make it a custom to tip $ 10 or more dollars as I know they do have student loans to pay, and befor I get a snarky comment that I should go to them then, I’m in a city that I’m just visiting so I had no chance to go to my friends, this isn’t a good representation of the city of Chula Vista nor the Paul Mitchell name you where on your apron, oh FYI I’m sending a copy of this to the Paul Mitchell corporate website. Oh well il take my business and money back to OC.

I have been here a couple times. I love what Tia does with my hair. She is so much fun and so helpful. I don’t know about the other ladies. There was one other woman who cut my daughter’s hair and she did a pretty good job, but I think next time I will just schedule her with Tia. Maybe she just hasn’t had enough experience with kids.

I went to go get my hair dyed red and to get a hair cut. I came out in tears. I wanted to have red hair, with a black under layer. Besides the color I also wanted to get a layered trim. My hair was dyed so sloppy, my forehead is STILL stained. My hair is not red, like at all. You can’t even tell it’s black underneath! When she went to cut my hair, she did an awful job on my bangs, I clearly said below the brows and they look so high and ridiculous. She didn’t touch any part of my hair except my now ruined backs. She added no layers. I mean just the absolute worst communication skills I’ve experienced. I paid 120 dollars and my hair is so disgusting and boring. I told her I really want a change in my hair and she didn’t cut my hair at all and I was still charged for a full cut. Honestly I wished I refused to pay because it’s a JOKE of a hair style.
I used to come here to get my hair trimmed but this place is such garbage. Honestly I’m too embarrassed to put up a photo because I look so stupid.

I used ot go here monthly to get my hair trimmed. My last trim, I asked my stylist Ashley if she does ombres and she said yes, I showed her the pictures of what I want and she said she can do it. So I made an appt. A few days before my appt I got nervous so I called and spoke to the manager to make sure Ashley can do a high contrast ombré because I wanted to go light and I have dark roots. Her manager said with confident that Ashley is amazing and fixes ombres. When I got it done it was BAD. It was blotchy and had harsh lines, I didn’t get the highlights I wanted only 2 strips on my bangs.
Went back the next day to get it fixed and they fixed it a little just in the outer parts, but when I put my hair behind my ear, more harsh lines are revealed. It was just bad. I literally cried about it, I put my trust in them and promised me something they couldnt deliver. Ashley honestly had no technique at all for this technical color.
I ended up going to another salon where I texted them my bad ombré pictures that the stylist even felt so bad for me that I spent $ 150.00 for a horrendous job she fixed it for free. YES free. My hair was SO BAD i became a charity case.
I did complain through coorporate for this crap of a job, and at first they defended their salon/​stylist, BUT they didn’t see the photos, when I sent them the photos, they argued no more and refunded my money.
I lost my time at this salon, they take so long, during my fix it appt, it took her 4 hours, at my other fix it appt who REALLY fixed it took only 2 hours and even turned out better blended than mastercuts NO blended. Its a JOKE.
I uploaded the pictures of their work, and you can look at my profile picture of how my hair looks after it was fixed by a person who really knows what they are doing.

TIA is the best hairdresser I have ever had. She always does a very good job. My sisters mom and I only let tia touch our hair. She’s the best!!!
You just have to book your appt ahead of time because she’s always fully booked!;

Ok so It’s been several days and I feel it is the least I could do for the best hair cut I’ve ever received!
So I frequent Master Cuts because its in the mall and its affordable I’ve seen almost all the girls and I finally met Christine she is awesome I didn’t really know what I wanted I just new I had to get rid of the dead hair and it was New Year’s Eve and I wanted a fresh look. She gave me the perfect layered haircut with like this sexy bangs kinda wonderful, I forgot what she called them. Now every time I look in the mirror and see her master piece I just wanna thank her! Thank you thank you Christine you are really really good and I love my hair! I really thought that you had to pay over $ 150.00 for this cut and even the times I have gone to a fancy salon my hair never turned out this good.

great cuts and great prices for those of us on budgets!
i received an awesome hair cut and color by jasmine. Loved it! if you need any advice on what products you need for your hair type she tells you straight up, no frontin’.
great customer service and clean bathrooms with soft toilet paper! ;)