SanSar Events

Awful Service for Wedding Reception on June 21, 2014, catered by Sansar Events and Socorro Chacon:
1. Zero professionalism.
2. A few guests, including children, left without being served an entrée, and extra meals were knowingly left at empty seats.
3. Did not follow many of our instructions about the venue and set-​up.
4. Vegetarian food was over an hour late and cold when it arrived.
5. Bartender repeatedly lied to our guests about availability of alcohol, cups, and mixers.
6. NO WINE OPENER during cocktail hour.
7. Did not familiarize themselves with our venue beforehand. We had to pay for two extra hours at the venue because of this, which cost us over $ 1,300.
8. Rude to our guests.
9. They were completely unapologetic about everything during and after the event, and instead lied, yelled at, and insulted us to cover their mistakes.
10. We are still hearing additional complaints from our guests. Our guests were kind enough not to tell us about the poor service they received until after the event.
We want a 50% refund. If they accept their errors and do this we will gladly update this review. We hope they have some dignity to do what is right, and stop their inane and false excuses. But it looks like we will have to settle this in small claims court.