The Club

This is just your basic gym. I’m giving it one star because of my experience attempting to put my account on hold; I had just recently lost my job and couldn’t justify having multiple gym memberships. So because I lived in Waterbury I went to cancel, the young man there informed me that I could put my account on hold INDEFINITELY for $ 5 a month and return whenever I like. So I did just that. Unfortunately the Club began charging me for a full membership after two months of this. I didn’t really notice I was still being charged until I got a call from the Gym asking for a payment. So I went in earlier today to straighten it out and discovered that not only was I not going to be refunded for the payment that I was unaware of, but also that in order to cancel I would still have to pay for this month and the next. I spoke to the owner, he could have been the hero and said, «sorry my employee messed up and had my gym make unauthorized charges on your card, I’ll cancel your membership right now, no extra charge» that would have been great and much appreciated. Instead he informed me that I’d have to pay the club for two more months before I could cancel. The kicker was I had a friend who signed up and referred me so I earned a free month, but apparently that credit was used on one of the months I was UNAWARE I was paying for. That will be the last person I refer to this place…

I like this place. I am a middle age, medically challenged (for lack of a better phrase) person who is looking for a place to occasionally walk, lift, & stretch. This place fits the bill. It is clean, well maintained, the pace not too frenetic/​loud/​bright, & staff is friendly. I was not looking to join classes. The equipment is in very good condition, & I don’t generally wait– I try to avoid peak hours. I cannot comment on personal training as I have not utilized this additional service. Any concerns were immediately addressed– none were major probs. I like that I don’t feel intimidated being being there & not looking to bulk up or lift a gajillion # of wt. Staff never make me feel uncomfortable if I need impromptu tutoring on a particular machine/​exercise/​piece of equipment. The music is appropriate to keep u pumped– on one occassion they gladly changed it (sorry folks but Taylor Swift just isn’t going to cut it-​js)
Juice bar seems adequate w/​a few seats. Parking is excellent, facility very easily accessible. My only critique (& this is being a little picky) is that the TV screens r a little small making close caption too difficult for me to read while on a treadmill. There is no ear bud connection to the TV sound.
Great place, would highly recommend. I feel motivated just walking thru their door. The owner is a doll.

Friendly staff, accessible owner, high intensity boot camp. Perfect place to get in shape and stay in shape, especially after the holidays.

Awesome gym in area! Staff is great, knowledgeable, and very helpful! Gym is very clean, the best I have seen. Prices are extremely affordable and there are many different membership options to pick from! Fantastic place, i would recommend to anyone!

Juice bar is a bit overpriced, but its pretty come as you are. Standard equipment, tanning beds…