Sundance Lodge

Ok, I get it. A super small motel/​hotel in a super small town. But this has happened to me twice in two years. We were coming to town for Frozen Dead Guy Days, which is a pretty big deal for this cute little town. Childcare, PTO from work and travel were already booked and paid for.
I got a call Saturday morning at 9am, the day of our checkin. The guy told us there was a plumbing issue with our room, and therefore we would not have a room ready for the evening… we’ve had this room booked for 4 months. Our friends had to cancel their reservation the day before, so I’m 100% positive a room was available just the day before. I informed the guy of this, and mentioned that we should get priority if that room that was just cancelled and rebooked YESTERDAY. He started yelling at ME, and telling me all this absolute crap about how he didn’t have the contact info for the other folks that just booked our friends room just yesterday.
Now I work in the business of booking and scheduling appointments, and double-​booking happens. I totally get it. But everything he was saying to us was a lie. And even if it wasn’t, him yelling at me was unnecessary. He then had the audacity to hang up the phone on me because he couldn’t think of anymore excuses. He sounded like he may have been drunk.
Bottom line… this place is cute, sorta clean, and absolutely terrible with customer service. I would not risk the small amount to stay here for the likelihood of terrible service and a last-​minute BS excuse to cancel your hotel room. Rant over.

We took a winter vacation to Nederland, CO, and stayed three nights at the Sundance Lodge. The price was right, and the views were spectacular. The adjoining café served good breakfast. That’s about it for the nice things I can say about this place.
We got in around 7:30pm after driving all day from New Mexico. The hotel manager was drunk when we checked in, and he gave us a hard time about arriving so late. I couldn’t tell if he was joking or not. It was a little awkward and not a great first impression.
The room was bare bones and outdated (except the satellite tv). No alarm clock, so I set my phone alarm to wake us up. The overhead light and ceiling fan didn’t work from the first night we checked in. The shower was tiny and the water took forever to heat up. The bed was wobbly and not very comfortable; not conducive to getting quality sleep.
The bulb in the bedside lamp burned out on the second night. We got by using the bathroom light and the glow of the tv. To make a bad situation worse, the radiator pilot light blew out halfway through the night. There was an instruction card explaining how to light the pilot, but we couldn’t get it to work. Luckily we had packed a couple extra blankets, which helped a little.
The next day, I asked the manager to help get it running again. He promised he would have it taken care of by the time we got back that evening. Imagine our disappointment when we arrived back to a freezing cold room (around 8pm). When we called the manager for help, he was drunk again and extremely rude. He did finally get the pilot light working, but not before accusing us of breaking it (and the lights), cursing at us, and telling us if we didn’t like it then we could leave. He complained several times that «everyone wants something for free,» and that we owed him payment for the room. Of course we still owed him… we weren’t leaving until the following morning! It’s standard practice to pay the bill upon check out, not before. We were not asking for anything unreasonable, just basic necessities. In speaking with another guest, I learned that he also had issues with his pilot light and had spent at least one night in a cold room.
All in all, I really wanted to like this place (the website made it look so cozy!), but I will not stay here again. I could possibly have forgiven the multiple issues with the room, but I have never been treated with such disrespect as a guest and paying customer. As a side note, there are earlier reviews that reference Carey or Travis as the hotel manager, and how great they were. Unfortunately, neither of those people work there anymore. I do not recommend this hotel.

Cute outta the way place. Country feel and décor. Friendly staff. Terrible beds. Couldn’t get a wink of sleep. If you wanna go «camping» in a cabin this is the place for you. I honestly will never spend $ 100 here again. Would much rather sit under the stars with a fire.

I’m giving Sundance a 2-​star rating only because I recognize this is an outdoorsy area, and my stay was comparable to camping. I was here on business and wouldn’t recommend for that purpose. No iron or place to hang clothing if you need to dress nice, no full length mirror, etc.
The bed was just moderately comfy, but sheet was inside out which made me wonder… Heaters were installed in the 70s (according to label on it) and we couldn’t get them to work, making nights very cold. Shower was probably the worst part. Very small, outdated, and dirty. I wished I had packed shower shoes. I also had to brush something off of all the towels. Overall, I wasn’t very comfortable because of the level of cleanliness.
Plus side, great view, nice owner, and heard the café is very good but never ate there. If you’re looking for something more rugged you might enjoy. Could me really charming with some updates, but wouldn’t really recommend for most.

Sundance Lodge is a great place to stay! Ignore the posts that talk about Carey, he is no longer working there. Travis who is now running the lodge is a great guy. We stayed there for a week and a half this spring while waiting for our house in Ned to close. We got a much better deal at the Sundance than the Best Western. The Sundance Café has the best breakfast in Ned, ask anyone in town. Beautiful views and great folks

Ok, so here is the sitch. I really, Really, REALLY hate giving a 1 star rating but in this case I just can’t help it. I was on the way home from Black Hawk yesterday with one of my boozey friends and it started raining super hard. It being night time, and given the fact that I lost my glasses like 2 years ago in yet another booze filled night of sin, we thought it best to just pull over and stay the night in Ned rather than trying to make it back to Denver. My Sister-​in-​boozebag suggested that we stay at the Sundance as she had been there before and, let us be honest, there aren’t many options in the Mountain town. Fine, Carey (Manager’n Douche) showed us the room, we plopped down cash ($ 93) and settled in for the night. Could I forgive the fact that dust was caked over everything? Sure. Unpaved road in front, no window screens, whatever. I do have to say though, this was not simply «road dust.» This was, «I haven’t actually cleaned this room in a while.» Then it was time to pull back the sheets. Oh… dear… god. As if the hair (looked like some human some animal) wasn’t enough there was also mystery… umm… Yeah… there was something on the comforter that shall remain unsaid. Fine, fine… go to the happy place… ignore it. Morning came. That is when we discovered that the coffee pot was just as dirty, as well the microwave (no, we didn’t use it but at that point you just have to see.) Then comes the shower. Once again, hair was everywhere. My personal favorite part was the used bar of hair covered soap from the previous occupant. Lovely. Needless to say we waited to shower when we got home. Upon bringing these issues to Carey, he simply started yelling about how we just wanted money and «Do you move furniture in every place you stay? What do you mean there was Slime? Like Ghostbusters Slime?» No, douchenozzle, we said grime… Grime. I usually try to give people the benefit of the doubt. Maybe we came on an off day? Was it a fluke? I’m just sayin’ dude… you clearly don’t really clean the rooms. Dust I can deal with, hell I love camping, «god made dirt, dirt don’t hurt.» But the mystery goo, the dirty bar of soap, coffee pot and all the rest, PLUS you were rude? As the one star rating says… «Eek! Methinks not.»

Here is the thing you need to understand, it is not a 5 star hotel and that is why this gets 5 stars. It’s a lodge with a guy named Carey that manages the place. Carey lives to ride and ski, his first priority is to give you a bike trail map. This place has 12 rooms and each have their own mountain theme. Room 1 is where I stayed and it gave me a direct view of the mountain sunset. GORGEOUS. I would stay here 100 times over, its located near some great trails, a ski resort (for winter time). There is a café attached to it, which we ate every meal at for two days and never got sick of it. The staff is a family and the food is homemade.
This place is for camping type people, hilton rewards point peeps should skip it.