All Dressed Up Event Planning, LLC

I hired All Dressed Up as the day-​of coordinator for my wedding. While inexpensive compared to other coordinators, I probably should have paid more and hired someone else. You clearly get what you pay for here.
My initial consultation with her went really well — I wanted someone that could handle all the day-​of tasks (setting out placecards, putting gifts in cars, picking up and returning cake supplies and florist vases, etc.) She seemed to fit the bill, and it $ 450 was reasonably priced in comparison to other coordinators. I also inquired about having her do additional tasks, such as helping to design a look for our ceremony (which was not held in a traditional setting). She said that this is something she enjoyed doing, and that there would be no cost for the planning portion.
After a few weeks, I realized her planning skills weren’t what I had hopped for — I wanted ideas, and she kept asking me what I would like. Emails went unanswered. I eventually gave up, and started preparing a list of tasks for her for the wedding day. The list was very detailed, and she had no suggested additions or changes. I guess here is where I would have liked a little more effort put in on her part — for example, my toss garter and my toss bouquet should have been given to the DJ. This wasn’t on my list, and wasn’t done (as I didn’t think of it), so I was running around scrambling when they called out that the bouquet toss was happening. (Jami left at about 6:30, then returned at the end of the night.)
A few other complaints —
* Jami does not deliver things on Sunday. Given that we were leaving town on Sunday afternoon, we had to scramble to make sure items would be returned to my parents’ home later that evening. She eventually agreed to a late night drop off, but it wasn’t ideal. I wasn’t aware of her non-​delivery policy until a few days before the event.
* Jami got into a fight with my florist, and complained about it to me about an hour before my ceremony. (My florist claims that Jami wasn’t coordinating the guest flow, and they got into a disagreement about it.) I don’t want to hear about it on my wedding day!
* I had to push to make sure she wasn’t going tear down centerpieces/​linens/​etc. in advance of the end time of the ceremony. She agreed, but she had wanted to start tear down when tables started emptying out.
* She did not keep the ceremony on schedule as directed. I had a specific playlist that was supposed to start at 3:30. It didn’t start until 3:40, which caused everything else to run late. She was aware of the timing, and should have jumped on this as «coordinator.»
* Some of the tea lights were not lit (bathroom), despite instructions to do so.
* I didn’t receive the following that were indicated in her list of services in the package I purchased – (1) Itinerary for the bridal party and (2) Bridal party emergency kit.
All in all, a few hundred dollars more and I could have had someone more on top of their game. While I’m glad I paid someone to move gifts, set up placecards, etc., I wasn’t impressed by her inability to really «coordinate» the event.