Day or Night Moves

showed up 2.5 hrs late… hidden fees and surcharges… i would not use them again

I would advise anyone to stay away. My move was on 05÷04÷2013…
I called on a Thursday to move that Saturday, the young lady advised me they had plenty of trucks and would send over 2 men and a truck to my storage Unit to load it up and bring to my new place.
During that time I had a family member down stairs watching them load the truck and I upstairs watching the handling.
That part went fine, then we get to my place and I notice my things are wet! I dry them off as the truck is unloaded. we could not get my c ouch through the door so they backed the truck up to my balcony and I lifted the couch inside… that’s when I noticed holes in top of truck, that’s how my belongings got wet. My new furniture ended up scratched, and things I saw them load onto truck NEVER made it into my place.
I called them and advised them, the owner was a rude lil man, then I filed with better business. they called and the girl starts with he ordered us on a Wednesday for a Saturday move…” Isn’t that your J-​O-​B!!!” Needless to say I was robbed and they are not worth a crap. Try them if you like but all they care about is that days cash. Since we own a real estate company we pass this news on to everyone as well.

Save yourself stress and money — do NOT hire this company! They called us the morning of our move and delayed by 4 hrs saying they couldn’t move in the rain (even though it stopped sprinkling 20 minutes after they called). Then when they did arrive they showed up with a crew member who had ZERO training — they admitted this when we asked because they were trying to show him how to lift things and giving him very basic instructions, etc. Then when it started raining later that afternoon suddenly it became our responsibility to call off the move for the day so that our stuff didn’t get soaked and ruined and they then charged us for overnight storage and additional costs! What happened to «we can’t move in the rain because of our liability insurance» that was their excuse earlier in the day? Overall, slowest move we’ve had in 5+ professional moving companies which of course cost us more. Move was almost double the cost of previous moves and nowhere near the estimate. Save yourself the trouble and avoid these scam artists. If I could give them zero stars, I would.

Ok. So this place was bad enough I finally signed myself up for a Unilocal account, having avoided it for years despite loving Unilocal.
I called to find out their pricing and all seemed normal enough. The lady on the phone made my reservation for the move ($ 100 up front) said she’d send me some documents to look at, sign, and send back. Great I thought. This should be easy peasy. Not so much…
The two documents she forwarded me were your standard contractual paperwork. What wasn’t standard was the different fonts, the highlighting, the quotes and whatnot. It was a VERY busy form. Not professional or standard. And you’re probably thinking «wtf mate, who reviews a place because of their shitty paperwork.» Well, it’s relevant because in all that highlighting and coloring, they very cleverly hid all the extra exorbitant fees they’ll charge you. That they don’t mention up front. All in all, for two and a half hours of work and a 2 bedroom apartment w your standard amount of furniture (desk, couch, tv, two beds, kitchen stuff, and two bikes), I paid close to $ 600. And we were only moving 12 blocks south of the old place.
Bottom line, read the paper work very carefully. Or just rent a u haul truck, like we should have done…