Rite Aid

After a bad experience at this store today I wanted to see if anyone else had reviewed this store but I see the few reviews on here are old. Being new to the area, I had to update my insurance information so I was expecting a glitch. I had to pick up a prescription for my daughter. I gave my information to the pharmacist twice. She said there was a problem with the insurance, it was down or something to that effect, so she told me to return the next day. They called us early in the afternoon today and said my daughter was not coming up on our insurance so we needed to call our insurance. We drove to the store, explained the situation and asked them to verify the social security number. They had written it down wrong and didn’t take the responsibility for their mistake.
I was very disappointed that instead of trying to verify our information over the phone when they called us up, they chose to be lazy and make it our problem. So I wonder how many other people they do this too? Poor customer service. Not helpful at all! I will take my business elsewhere.

The front of the store cashiers are rarely friendly.

Drugs are a wonderful thing! Actually, the pharmacy at this location is the wonderful thing. Very attentive, they look into everything in your history for any interactions and seem to really care about your health. I’ve been using them for 4 years and have never had a bad experience or mix up. Best in the area