OK, 1 bad experience may not be representative. The bathroom was clean, even the sign saying if it wasn’t contact the manager, etc. Well, I hope the sign was clean when it cut me as I staggered and balanced on the wall. I’ll add a line if my fingers get infected. The owner should be thankful my Christmas spirit is telling me to not sue. Oh, it was only a paper cut but it drew blood. The new(as of 12⁄2015) renovation is stupid. No, I’m not just being an old fogey complaining about change. The old layout was clear about where the line started. This is the opposite. People come in what used to be the main door and get in the end of the line and wait a few minutes before they realize they are not in line. That is time they can ill afford. After 10 minutes in line I got to the one cashier.(I have a watch and I was pissed to see a line.) After I ordered it only took five minutes to get my food. The bottleneck was not the cook. I saw my burger was up after a minute. The one employee taking it two feet to the counter had to deal with all the customers telling her there were no napkins, ketchup, etc.(After those customers got through the people who came in the now wrong door.) I guess technically if I could quickly eat then sprint to the bus stop I’d make the bus, but my sprinting days are done. Like I said, maybe this was just 1 bad experience. Maybe they were training new people to take care of the one cashier and lack of napkins, etc. Maybe my review is colored by my throbbing fingers. The burger was good. Not as good as, say 5 guys, but good. But if you want FAST fast food, there is a McDonalds and a Burger King nearby.