New Berlin Veterinary Hospital

They charge you outrageous amounts of money if you cancel your appointment 10 days ahead of time. Then they send nasty letters canceling appointments for your animals without your permission. They punish you by hurting your animals. The vet’s there were wonderful. The admin and staff should be reviewed and replaced. Too bad as I really liked it there. They told me point blank that Yes I have a farm call appointment and Yes my filly foal has Strangles and Yes! She’s not worth saving because she is a rescue. Finally, Yes, CEO Bill told my vet to not cancel my appointment but to just not show up & that my horses can suffer as they are rescues. I know the vet’s would never say or do anything like this. But they listened to where their $ comes from. To hell with the filly that was dying. And that is just what they did