Security Insurance & Financial Services

I’ve been a client of Secruity Insurances Services for about four years now. I had asked my agent Mary to shop around my car insurance about three weeks ago. In the meantime, I got a renewal packet from my current insurance provider. Confused I called Mary and asked why I had received this packet when I had asked her to shop my car insurance. She just said she knew it was cheaper and that that was a good thing.
The moral of the story is I felt like she didn’t try and that I was more of a nuisance than a valued client. My policy is small but I felt like I deserved some sort of effort.
Maybe it’s me but I would check around if I were someone considering this company. I would hope that an insurance agent would at least show some sort of initiative and appreciation for my business.