One of the most aggressive(bully) utilities you’ll ever see. Let one drop of water touch the street and you’ll get fined. If your sprinkler system has an issue, you get a fine. They drive around in little Smart cars at 5AM and the water Natzi’s go on a head power trip. These employees that couldn’t get a real career, have nothing better to do. Do they come and knock on the door and try to help resolve the issue? NO They send a fine in the mail. NO talk, just money. That’s all they want. NBU is broken and has no business in New Braunfels. It needs new management.