Yes, they are more expensive than everywhere else. Yes, they are now facing competition from Dover who opened a large store 15 minutes away. Yes, they have some nice things. But when I let them know I have a gift certificate, and inquire about merchandise, I get this response from Laura, «we don’t have any«. Yes, that was the complete response. I wanted winter full seat breeches. I’m quite sure they DO have some. The absence of any type of helpful reply or even a half hearted attempt at customer service is shocking. I hope Laura is an owner, or she should be fired. If an owner wants to tank a store and turn away business, that’s up to them.