Sleepy’s

I hadn’t purchased a mattress in a very long time. My Salesperson was very helpful in educating me on all the new mattress technologies & assisted me in making an informed decision, wks later I’m still getting the best sleep ever so thank you Marcell.

Go to stamford location instead of new canaan location. On a special sale day in new canaan sleepys I was quoted 1500 $ higher than the high ridge road location. Wowzers. Sales people are pushy and dont stop taking.

Besides having a sale every other day, they ‘up sold” me a more expensive mattress that after 6 months is giving me [back] problems. I was hoping to get at least 6 years out of it not 6 months. Good luck trying to exchange it after 30 days. I’d never go back knowing what I know now.

My fiancé and I currently live in an apartment in Stamford, and due to the size of our space can only fit a full size bed in our bedroom. Despite hoping to purchase a house in the next 1 – 2 years and at that time invest in a nice bedroom set and mattress to last us a long time, our current mattress is so bad that it has begun giving us back problems. So we headed to Sleepy’s for their labor day sale hoping to find something comfortable enough to get us through the next few years, yet reasonably priced so we don’t waste tons of money on a mattress that eventually will only be used in a guest or kid’s room.
The salesman at the store initially started showing us 2 – 3 thousand dollar mattresses, but after explaining our situation to him he said he understood and that he’d show us some cheaper options. However, when we told him we needed a full size he started trying to convince us to upgrade to a queen — didn’t appreciate that. Once we finally selected something my fiancé and I both liked, we asked him how much it was (none of the prices in the store were clearly displayed on the mattresses, which is frustrating as we never would have even wasted time trying out things above our budget) and he said it was $ 1500 on sale. We said that was still a little more than we’d like to spend, and he pointed to a trundle bed in the corner and said that’s the only thing cheaper in the store. At that point, my fiancé and I thanked him but said we were going to continue looking elsewhere. The salesman then proceeded to tell us we wouldn’t find anything cheaper, and we’d only end up spending more money on the cost of gas if we chose to go anywhere else. Yeah, not ok.
We eventually found a great mattress for a little under a thousand dollars at a big furniture store, and are happy with our purchase. I understand this Sleepy’s is in New Canaan and they might not be used to working with young couples who aren’t willing to spend a few grand on something temporary, but the condescending comments and lack of really listening to what we needed were not appreciated. I’d recommend visiting a different location if you really want to purchase from this chain.