Applebee’s

We love eating out, and Applebee’s has a great small steak with sides. Love the appetizers too.

CURBSIDE Review:
The waitress for curbside was very kind and helpful. I am just disappointed in the amount of food (especially sides) that was dusted across the bottom of the container. I had an extra 15 minute wait from the time they had me show up. There was no silverware or napkins that I asked for and the food was cold.
All this said the main dishes tasted ok but I wouldn’t recommend takeout from here.
Not Recommended.

We didn’t go for a few months after their opening which should have avoided those issues.
Some in our small party were content with their meals. The service was very slow (not a terribly busy weeknight – we were fairly early; about 5:30).
My chicken meal was very disappointing-​similar in quality to fast food at at least twice the price. It was also lukewarm.
I’ll allow the 2^nd star based upon the other people I was with.

new restaurant, new staff, lots of problems. but there’s hope. i came with average expectations, and they were not met tonight.
+1 for being busy only a few days after opening. glad to see a decent restaurant entering this area.
+1 for being told that it would only be a couple of minutes for our party of 4.
–1 for it taking more like 20 minutes to be seated. no problem, just tell us that up front.
+1 for modern décor. this applebee’s was more modern than any applebee’s that i’ve been to. almost … dare i say it … classy … at least for western PA.
–1 for no silverware on the table
–1 for not bringing straws … even when we asked
–1 for doing refills strangely. it’s safe to assume that, if our glass is low, that we want a refill. no need to ask. also, feel free to refill our water in the same glass. no need to bring 4 fresh waters to our table.
+1 for half-​price appetizers tonight. bonus.
+0 for decent green bean crispers (fried). the serving size was small, but, i guess i only paid half-​price. it works out, eh?
+1 for great pretzels.
–1 the only problem is that we announced a garlic/​onion allergy at the table, and they assured us that the pretzels were safe. however, we’re pretty sure the pretzels were dusted with garlic powder.
–1 for taking about 50 minutes to get our food after ordering. in the time that we were waiting, the table next to us were seated, ordered, and ate half of their entrées. yikes.
+1 for good breaded orange chicken. i enjoyed it.
–1 for bringing the wrong dressing with our uncle’s chicken salad. ranch dressing didn’t go well with his entrée. he was gracious, and just asked for two cups of the normal dressing to mix in it. this should have been made right.
–1 for bring onions on my fiancée’s entrée. she originally asked that her portobello chicken entrée be served without red onions. so, the kitchen took it back and removed *both* the onions *and* mushrooms. just chicken remained. so much for portobello chicken.
–1 we asked (again) that the mushrooms be re-​added. it seemed reasonable, considering the name of the entrée. it took over 30 minutes, and no mushrooms. finally, after we were all done eating, our server brought a plate with 5 or 6 thin slices of mushrooms. we literally busted into laughter. embarrassing.
–1 for the mushrooms not even being portobello. lame.
–1 for our server making excuses. we totally understand that it’s a new restaurant, and most of the staff if untrained. but please, don’t throw your coworkers under the bus. highly unprofessional. seems like there are some communication issues amongst the staff.
–1 for bathrooms needing attention
–1 for having 5 staffers stand at the entrance, talking amongst themselves the entire time. this is fine, except that the rest of the restaurant was in a frenzy. seems like a management problem.
–1 for not having any management checking with any tables. our table was not the only table nearby having problems. there was a manager standing near the bar, not talking to anyone the entire time. strange.
all in all, it was kind of a laughable experience. we paid our bill and tipped well. we’re confident that the problems will eventually smooth out.
but until then, bring an extra dose of patience along with your credit card.