16 Handles

If I could I would give this a 0 star rating. I have been a customer here for several years. The manager has not usually been very nice, but I have not known him to be rude either. Today however he was not only rude, but also dirty. He allowed a dog in the establishment (not a service dog) While the dog was cute, it should not have been allowed in any establishment that serves food. This one is very hands on. Well he did put his hands on the dog, petting it etc, then returned behind the counter and NEVER washed his hands. He touched the containers, the utensils. the scale and who knows what else without ever washing his hands or even wiping them on a napkin or using hand sanitizer. If he did that, who knows what else he has touched and not washed after touching and then touched YOUR container of yogurt, the spoons you use to take the toppings or with which you eat the yogurt, that he hands you… STAY OUT if you value your health.

Excellent froyo, friendly staff and a wide variety of flavors. Will definitely be returning.

I have been to several frozen yogurt places in the area. This is by far the best! We will definitely be making a return trip. The topping are fresh, they have a rewards program, and the place is very clean. Come check it out for yourself!

This is a great place to enjoy frozen yogurt with family and friends. The prices are depending on how much you want to get in your cup.

I was skeptical about driving all the way up here but it was worth it. A bit pricey but it’s tasty. Staff is friendly and did I mention it is really tasty? I’ll be coming back here for sure.

Today was an extremely successful day!!!
I live out of state and needed to send my niece her FAVORITE dessert because she was returning from the hospital after having her tonsils removed. The owner of this establishment was so very sweet. He immediately helped me work out how to get the iced goodies to her. He was a pleasure to work with.
I was sure to mention this to my sister, who lives near the store. She agreed that her family LOVES 16 Handles and that the staff there is always very friendly and helpful.
Everyone should check out the icecream and all the topings. It is always a pleasure to shop in a store owned by a good natured individual who cares about his customers!
I wish the store much continued success.

Very nice yogurt place off of main street, always looks like it does good business, but sone of the 16 Handles location closed. They have a nice selection of yogurt from coffee, to raspberry, and peanut butter. The yogurt is charged by weight, and it’s easy to go overboard on the toppings. Also, there is plenty of seating, as well as a party room in the back, and very clean. I would hate to see this place close

Its always bright and clean. There’s a good variety of flavors and toppings. The employees pay a lot of attention to the customer and the stores cleanliness which is nice. Its a typical froyo store though they have some great deals.

I am a HUGEE fan of frozen yogurt and this is one of my favorite places to go! I love that they change the flavors so that you can always try something new when you go! The workers are so nice and helpful. I never feel weird about asking for sample (where at some places I do). The topping and great and everything is always kept so clean which really makes me happy. I go here all the time and I love that they have the points you can add up to get discounts!

Love this place. Clean, friendly employees and the best frozen yogurt. Great rewards program. Salted Carmel and mango. My favorite.

Super clean. It gets very busy on the weekends at late at night during summer weeknights, but the employees do their best to keep things moving. I’d suggest going to the room in the back to sit down because it’s generally empty so you have the space to yourselves, unless it’s nice out and you can eat outside! They offer coupons in the Pennysaver and also the chain has a rewards program so that you can earn points and eventually free yogurt.
I love that the Euro Tart is a staple and they NEVER get rid of it, because that’s my favorite and I get it every time. I also love that the fruit is always fresh and not a canned, goopy, pie-​filling type of fruit topping. It’s ACTUAL fruit. Hooray!

Went for the first time last week, AMAZING flavor selection!
Was very happy with the toppings as well. Store was clean, workers were friendly.
A few points of criticism, the workers have to come get you a sample in a sample cup, should consider just giving people one when they walk in as I have seen other stores do. Much easier.
Also after I had paid and was walking out I heard the cashier offering to the people behind us to sign up for the reward zone, including that purchase. I was not offered this and was a little upset by it. So make sure you ask about it if they don’t offer!

16 handles is always great but this place is super clean and the people who work there are so friendly. They have great flavors and toppings !

16 Handles is consistently good for the mainstream fro-​yo crowd, but a huge disappointment for vegans. They have a dairy-​free frozen dessert available, so they get 2 stars for trying, but the flavor is poor. Really poor.
I have inquired several times, and I’ve been told they have a new diary-​free flavor every month, but I’ve checked it out again and again, and it’s always the same two flavors: a terrible orange or an equally bad pink berry. The orange tastes artificial, and the pink tastes like it’s flavored with cough medicine. Often, the non-​dairy flavor is not changed for months at a time, but even when it does eventually change, there never seems to be another flavor other than the orange and pink.
The rest of my family (non-​vegans) love this place, so I go along. On the plus side, the fruit toppings are usually fresh and very appealing, so I end up with a cup of fruit. The fruit is good, but it’s a let-​down when you’re looking for a frozen treat. And with so many good non-​dairy sorbet and frozen fruit options available elsewhere, it seems like they are just going through the motions of providing a non-​dairy offering.

Great toppings attractive interior… too expensive to bring family! With 2 ice cream shops and 2 yogurt shops with in walikng distance in New city woudln’t be my first choice.

Awesome, yummy frozen yogurt. Fruit toppings are always fresh. Staff is very friendly. Uses app of Tagtile to earn frequent visitor discounts. Thumbs up!!!

Oh how I’ve longed for a 16 Handles in New City! I’ve been to other 16 Handles in Manhattan (which I adore), but since this store has opened, I am able to get my fix whenever I want!
The best part of this place is the customization. There is something for everyone:
No Sugar Added, Fat Free, Tart, Sorbet… You name it, this place has it. Best yet, so many of the flavors taste like *real* ice cream. I dont know how they do it, but i love it! It is also fun to stop in and check out the rotating «Flavor of the Month»!
After you self-​serve your yogurt, you can add as much (or as little) of the toppings as you desire. Of which, the staff are always cleaning and refilling. There are sauces, cheesecake bites, cookie dough… the list goes on! The amount of options are endless. They also cut their fresh fruit daily, which is a huge plus considering other places in the area have frozen fruit (um, gross).
They always have fun music playing, so its a great environment to hang out with friends, or even stop in with the fam. Their flat screen TVs keep the guys happy when the Knicks are playing too!
The employees are always friendly and helpful. I’ve noticed they are constantly cleaning and watching over things, which is very re-​assuring as I tend to be a germ-​aphobe :)
Overall, 5 Stars! Will definitely be back soon.

Went to 16 handles for the first time on Saturday. It was very busy but I still got great service. I was able to sample 4 flavors — all great, and filled up my cup with fresh fruit toppings.
The atmosphere was cool and modern.
I’ve been to other self-​serve frozen yogurt chains in NYC and think this 16 handles is probably the best.
Would recommend.

Went to 16 Handles for the first time the other day. Will be going back. I had the Thin Mint and Peanut Butter on a recommendation and both were great. They had a ton of toppings to chose from as well.
Overall, I enjoyed the atmophere and product. This store was just as good as the ones I’ve been to in the city

Great New Glatt Kosher Frozen Yogurt Shop
Super Fresh and Tasty, Ultra modern design and Friendly Staff Too