So I have been trying to give this place the benefit of the doubt because they are new in town and within walking distance of my home. But… After four attempts I think I might be giving up on them. The first time we went they were extremely disorganized, didn’t even know where lids and bags were for a to go order, and the frozen yogurt was overpriced and underwhelming. The second visit, the place was about 100 degrees! The last thing you want is to walk into a HOT ice cream place where both the frozen yogurt and all the toppings are melting. Apparently they hadn’t vented the place properly and were then closed for the next two days to fix the problem. The third visit proved pretty good and uneventful so I regained hope that maybe they were getting it together. Until yesterday… I pull up to the place with my son, the lights are on, the OPEN sign is flashing in the window, the front door is open so we walk in. We are then told by someone holding a hose of some kind that they are closed! Maybe turn off the flashing open sign then? Quite annoying to then have to put a disappointed child back in the car and drive over to 16 handles. Bottom line: The people who run this shop are very very nice and I believe are trying hard to get this business going. But opening up before necessary things are done in the place, and being sporadically closed to fix these things is going to cost them a lot of customers. The yogurt isn’t anything special or different from the other two places right in town, except that they actually offer a lot less choices. It is easier to go to one of those where you know what you’re gonna get and they’ll be OPEN!