Zoom Tan

I don’t even think this place deserves one star but I had to at least put one to write a review. I am writing this review on behalf of my mom and sister who had a TERRIBLE experience. In April 2014, my sister went in to tan ONCE before a formal dance. Gave them my moms credit card for the transaction and specifically told them she did NOT want a package because it was for a special occasion only. However, they have continuous charged her since April 2014 for $ 21.99. When my mom was reviewing her credit card she figured it was for her other daughter (me) using the tanning packaging in Arizona and never questioned it. When she called to explain what had happened they REFUSED to cancel the membership my sister hasn’t even used. They said the needed her to fill out a form or use her finger print to cancel, but my sister lives in Colorado now. This place is a absolute BULLSHIT and should be ashamed of themselves for stealing money from people! When my mom called the credit card company to report this they said they’ve had multiple people complain about Zoom Tanning at other locations as well. Must be doing SO poorly they feel the need to attack people. Unless you want your money STOLEN, go somewhere professional instead.