Gold Coast Motorsports

I always wanted a Bmw s1000RR, so I decide to come here since it’s the closest BMW Motorcycle dealership to my house, and let me tell you! Best experience I’ve ever had, from the moment I walked thru the door I was greeted my Lou. I saw the bike with the color combination I wanted, he went over the details on the bike and answered every question I had. We went over the numbers, ran my credit (approved with the best rate) and sure enough the numbers we went over was exactly what I’m going to end up paying, no hidden surprises! I was able to pick up my new bike first thing next day and I couldn’t be any happier! This being my third motorcycle, I have to say this had been the most pleasant, smoothest transaction I’ve had. Lou’s a great guy and I’ll definitely recommend this place to my friends and family. Thanks again!

HORRIBLE SERVICE. The old fart behind the desk I think the service rep was HORRIBLE. Gold Coast is 5miles from my house but I will definitely be taking my business to max BMW in CT. Over 80 miles from my house. Hope the service guy gets knocked the f**k out for being so rude.

Ben is the man (new owner). Me and my little bro bought our bikes here (me; 15′ MVagusta brutale 800rr, my bro a 12′ ducati monster). We live about 2 hrs away in NJ with traffic so getting there was tough, but each trip was made easy, no BS. I’ve been to other dealers before where i just feel like i’m being screwed but not the case here. He even stayed after they were closed with us to talk. Now where he really shined was in the prepping of my bro’s bike. Being used, there were a few things wrong, chain rusted, needed servicing etc. He took care of all of it. We did note that the clutch felt a little late in it’s engagement but thought maybe it just needed a clutch hydraulic fluid flush. on the way back home it actually started slipping. Being that i wrench on everything myself, i asked that he send a clutch kit over to me, no questions about it, he sent a genuine Ducati clutch kit for me to install and the bike is as good as new (i’m sure if i wanted him to do it, he would have as well). overall good experience with these guys and nice dealership, and they have ALOT of bikes here.

There under new owners and there amazing. Did everything possible to get me onto a new bike. I was able to test ride everything and when the bike wasn’t ready in time they gave me a loner bike to go back home on.

Okay I been wanting to buy the bmw s1000r on Sunday which most dealers close on Sunday and they were open that’s a plus. While I was eye shopping i was greeted by sales rep name Lou he and I talked a little and went over numbers without running my credit. Everything went smooth and I asked for a test ride on the bike and unfortunately I couldn’t becuz they were short on staff and Lou told me to come back on Monday whatever I was dissapointed but… I was off Monday from work so… 24 hours later I was back at gold coast but this time I was greeted by a woman sales rep name Julie. I was suprised u know what I mean!!! and she rides a Ducati. awsome but n e ways I got there around 1130 and I wanted the test ride with in 30 min got my test ride and they let me ride the bike for 30 min but I took my sweet time I had lunch and rode longer then 30 min and I was IN LOVE!!! She and I went over number oh yea forgot to mention I brought my bike to trade in 2007 gsxr 750 12k miles my bike is a little beat up she rides good but not the perfect bike and owner son forgot his name come over appraise my bike at 3200 which is little I know but it was something I was ready to negotiate so… Julie runs my credit and came back approved but apr was a little high but my credit score wasn’t that high to start with. And this is around 3pm keep in mind Julie didn’t have lunch yet I told her to go have lunch first and help me but no she took her time and got me better apr rate almost at top tier and got more money for my trade in.
In the end I got My S1000R same day and got some discount on tank pads and some other stuff…
Reviews are review some people may have bad review but I was happy with my experience at GOLD COAST MOTORSPORT will definitely refer my friends here ask for Lou or if u want a girl sales rep that rides to help u ask for Julie

I purchased a new Ducati scrambler from Gold Coast just over a week ago.
They didn’t have the bike in stock. I worked with Lou to get a deposit setup. He was going to call me in 3 weeks when the bike arrived. To my surprise, Ben called me after 2 weeks, with the good news that the scrambler arrived. I’ am very pleased with the service provided by Lou and Ben.
Thank you for the detailed explanation of the Loan app. and the bike run down. I will recommend you. I also read the reviews before purchasing a new bike from Gold Coast, but if I believed everything I read on the internet, I would be afraid of my own shadow.
Thank you GC. you guys made it happen.

Best of luck to the new owner.
Do your hw before going to the service dept. Unless you repeatedly call and visit you will never get a call when your parts come in.

If I had read the reviews before heading to this place for service, I guess I wouldn’t have been surprised at the treatment I received.
So I’m in New York on business for the week. I rode my BMW bike up from Atlanta. The end of the week, I pull the bike out of the hotel’s garage and the rear tire is flat — there’s a nail in it. I, like a dumbass, didn’t bring a tire repair kit with me.
I hop online and find Gold Coast Motorcycles — just a few miles away! I give them a call — the service guy who answers tells me they don’t open for 30 minutes but sure, come on over and he’ll see what he can do to help. I walk the bike to a gas station, pump some air in and ride over (luckily it’s a slow leak).
I get there and the tech explains that they won’t fix flat tires — they’ll only put a new one on. At this point I’m desperate — fine, no problem — here’s my card, do whatever it takes. I can’t be stranded in NYC for a week or so, my boss’ll kill me.
I hang out for 30 minutes until someone who identifies himself as the service manager comes up to me. He explains that they can’t help me today. I ask if it’s because they don’t have the tire in stock. No, he says it’s because they’re too busy and have too much work to do.
I explain that all I need is a new tire — that’s it. I think BMW tire replacements are «easy», I’ve watched my dealer do them in 30 minutes. I tell him to charge me whatever he wants, I NEED a new tire or I’m stranded, I don’t care. He says nope, sorry and shows me out the door.
— — — — — –
Look, I understand it’s their prerogative and they have no obligation to help. But damn — to not take a half hour out of your day to help a stranded traveller (and make a nice profit from it) — in my opinion, that’s a poorly run service department that can’t handle that kind of job, especially when it comes at the first part of the day (as opposed to, if I had shown up at 4pm and wanted them to do it).
Looking at the other reviews on Unilocal,I’m not surprised.

This has got to be the worst dealer in the country. I brought my Sportsman there to have the rear brakes fixed. Its there for about a month. They call me saying its ready. I loaded it on the trailer and brought it home. I tested it at home. The rear brakes were completely the same. They weren’t braking at all. So I bring it back that day. They now keep it for another 5 – 6 weeks. They think it’s not my brakes themselves, they think its the pedal you have to lean on. So they mess around with that and call me and tell me they got it… I go there to pick it up… I test it there this time. It still has no braking in the rear. I now leave it for a third time, this time they replace the master cylinder. This has to fix it! They kept the quad about 2 – 3 months this time. With no calls to me updating me or anything about progess. Zero contact. I had to call them. They finally tell me its ready. I go there and even with a new master cylinder, it still dont work. At this point its a lost cause, so I just take my quad and go home. I get home, I notice my grill is missing. The morons never put it back after working on it. So I call them and tell them. Spoke to Juan, complete tool box. He says no problem he will send me my grill in the mail. I hear nothing from him for 2 weeks. I email him. He responds back saying he cant find my grill but will order me a new one and send it to me. And so he did, but he ordered me a grill for a different Sportsman and it doesn’t fit mine. Like i said, tool box. And one last thing, when they had my quad there, they kept it outside the entire time. How do i know this? Because I keep black storage Moose bags over my gas tank and these black bags were faded from the UV rays of the sun. Can you imagine, keeping an ATV outside for months to the point where things actually fade! Overnight here and there to make room is understandable but Jesus Christ cmon man. This place is a joke. It’s an abortion. And I’m not lying about this… Inbox me and I will show you the paperwork how many times this was in there for a simple thing, yet they cant fix it. Oh and they never discounted anything. I paid for everything.

Gold coast motor sports has the worst service department around. After 500 miles driven on my motorcycle the ignition came out of the bike and would not start. I called gold coast to see if i could tow the bike to their shop to get it fixed and was told that they didnt have time to fix my bike to call back in two weeks. After waiting two weeks i called the shop and had the bike towed. We waited a week with no response on what the status of the bike was so we called the shop. no one knew what we were talking about as far as the bike went and that they werent sure where the bike was. My husband got really nervous so he called back again the following day to get the shop stating that they havent looked at the bike we would have to give them more time. We waited another 2 weeks for a call and still had no response. We called our BMW warranty department to find out if they could help us and in turn they couldnt get in touch with anyone either. 2 months went by with no response and the shop stating we had to wait for the service manager to get back to us. My husband went down to gold coast twice to get the plates off the bike and to get a repair report on the bike and the front desk receptionist stated that they werent able to locate the bike and they would call us to let us know when the plates and the repair report would be available to be picked up. We sent a certified letter to the dealership and BMW notifying them that they had no fixed the bike and that we were going to sue them and magically a week later the dealship called to state our bike was fixed! I would never ever buy a bike from Gold Coast let alone have my bike repaired there!

Before you read this please understand there are a few bad reviews of Goldcoast, there is now a new owner and a new parts/​service department and a huge new bright showroom, Ben is the new owner and the old reviews do not reflect on his high quality standards and his good moral obligation to his customers, Here is my experience purchasing my 2^nd bike from them. Recently I was in the market for a new bike. I was using a scooter purchased from Goldcoast to commute from floral park to the united nations where I work. I am 6’4″ tall and about 300lbs, I was interested in any bike I felt good on that would be a good commuter bike, I did not want a Harley or a racing bike. Ben the new owner at Goldcoast met with me multiple times to help me with my options. From the start Ben was a great person to help me, he didn’t push the most expensive bike at me like most salesmen do, he had the patience and the knowledge of every bike I tried out. Ben had me sit on triumphs, Ducati’s, bmw’s, and many other makes and models, he knew every bike’s details, motors, brakes, options, seats, colors, he is very knowledgable and answered every question without hesitation. This is the best part, I finally made a choice for a new bike but my job and busy weekends prevented me to get to Goldcoast during normal business hours, I reached out to Ben and he came in on the one day that they were closed, he opened the store just for me, that was really nice of him, Ben gave me an extremely generous offer for my trade in, a 2009 piaggio MP3−500, I won’t say the amount but it was fair and he worked it in as my down payment. I now am the proud owner of a 2015 bmw GS adventure 1200 in green. Ben, Linda, and the rest of the staff at Goldcoast are professional, courteous and just nice people to deal with. I would Recommend Goldcoast to anyone interested in a new or used bike, there riding gear department is great, they got me a riding suit for the winter that actually fits me, heated gear, size 14 riding boots. Goldcoasts service department is also a pleasure to deal with. My friend dropped his bike off for service and got it back before the date he was expecting, they worked on my Italian scooter, found the problem quickly and repaired it, Overall I would rate Goldcoast Motorsports and Ben with an A+++, 10 out of 10, feel free to use this as a reference, hope this helps, anyone looking for a bike would be foolish not to give Goldcoast a call, Jason from floral park, NY

I don’t agree with my boyfriend getting a motorcycle but I have to admit… the customer service was amazing! The employees were so helpful and friendly. I definitely recommend Gold Coast!

I recently found Gold Coast by accident as they didn’t come up on a search for BMW Motorrad dealers.
Back story:
I recently moved from CA to NY, and needed to have the factory alarm installed on my ’14 GSA. BMW’s flagship store, BMW Manhattan wasn’t even answering their phones, or returning messages. Nor did they even know if it was possible to retrofit the factory alarm to a bike with TPMS. MAX BMW in CT was the same story, and their parts guy never got back to me. In the end, I ordered the alarm from my original shop in California, and had it shipped to me here in NYC. This is when I thankfully stumbled upon Gold Coast.
So I scheduled an appointment for the end of the week with John, it was only anticipated to take an hour or so, which makes sense to me. It’s basically plug n’ play, with the tech needing to connect to the bike to enable the alarm function.
Now, the install took far longer than originally planned (5.5 hours), and what made it worse was the fact that I was stuck at the dealership all day, when I had planned to do other things. However, having talked to Ben and gotten to know him a little bit over the phone and in person, I learned that he and his father, Yossi, recently bought the dealership from the original owners. They’re still in the transition period as far as getting things rearranged the way they want to see them goes, and while I was there I could hear lots commotion/​banging on walls as the crews worked on the other side of the wall.
Ben and his father have big plans for Gold Coast, and they’re just getting started. A loaner bike fleet is in the works, which would have been great on the day I visited, but that takes time. A lounge area is also in the works. Rearranging a dealership is not an overnight task.
Once I got home, and thought about it all, I realized that I can’t pass final judgement yet, and here’s why:
Ben was a man of his word, and only charged me one hour’s worth of labor, even though it took the tech 5.5 to complete. He even brought me coffee (twice!), and bought me lunch (and refused to accept payment from me). I can tell he’s dealing with a lot right now, and is VERY busy, but his demeanor never changed: always polite and friendly. I see a LOT of potential in Gold Coast, and I know Ben has big plans. I truly hope he’s successful in his endeavor as I would love nothing more than to find an east coast replacement for San Diego BMW — a truly world class dealership. Judging from the other dealerships I’ve dealt with in this area, Ben is in a potentially great position to take much, if not all, of their business away from them.
I will return to Gold Coast, hopefully once things settle down and are more streamlined. In the end, my bike was finished, and the alarm works as advertised — the most important factor.

STAY AWAY. Schedule my 12k service 2 weeks in advance. Dropped the bike off and was promised I would have the bike back in 3 days. After not hearing anything for 7 days I started calling the Service Manager daily. The service manager promised me everyday that he would call back by the end of the day not a word from him ! Finally after 10 day I ask For the GM and Ben was the name of the person that I was told was the GM. After listening to excuses for 20 minutes as to why I had not received the bike. I called and said that I was coming for the bike on Saturday regardless after 10
days of excuses. I show up on Saturday Gold Coast Motorsports wheeled the bike out and I noticed the 2 side cases are DESTROYED and the nerve of Gold Coast Motorsports had said I dropped the bike off that way. After arguing with them for over an hour Gold coast Motorsports said that they would order new 2 new side cases on them. Also a 12k service is rated for 3.38 hours and Gold Coast motorsports charged 6 hours for the 12k service. A RIPOFF !!! STAY AWAY I could not justify to give even 1 star. A total NIGHTMARE !!!

My Royal Enfield has been there six weeks. Three weeks to get PART NUMBERS. Three weeks and counting to get parts. Will take two days max to repair for around $ 300. Goodbye summer.

Big thank you to Dean for coming out of his way to help me with my bike. Much appreciated. These guys have always been very good to work and helpful, never brushing you off and always seeing things through. Hope to be back some day for another bike.

Came here for accessories and parts only, not service and I did not purchase a bike from them.
The sales guy in the parts dept was very straightforward, and he really knew his shit. He got me the the right fitting accessories and the correct parts quickly and witohut hassle. He even gave me a 5% discount on the total order.
Suprisingly, the prices here are great, and all of the accessories (gloves, helmets, protective armor) is the same price or cheaper than what I have found on Amazon and Ebay. And they have everything.
I wasn’t expecting much because of the size of the place but they seem to know their target consumer very well and all the accessories and parts were items that I would purchase, and I am a very picky consumer.
Sofar as the bike selection, they had all the best (BMW, Ducati, Triumph and Aprilla).
Again not sure about bike prices or the service department, but this is my goto spot for parts and riding accessories.

I have purchased a motorcycle here once a few years ago. Visited quite a few other times and bought a bunch of gear here as well. Unfortunately my BMW wouldn’t start two weeks ago. I started calling there 1 ½ weeks ago for a service appointment. Over the course of that time I spoke to four different people who each wasted my time taking down all my information down and promising me a return call back. Only today did i get that call back to tell me that they couldn’t help me all of a sudden with a pickup of my bike. Didn’t really matter, since a close BMW friend told me about a Connecticut BMW dealership that would come all the way down to Long Island to pick up my bike as well as return it if needed.
I called MAX BMW and was blown away by the professionalism they presented on the telephone. What a difference, I finally felt like i was getting the service that an owner of a high end premium bike should receive.
Still dumbfounded and saddened that i have to go so far from home to service my bike. I am all about supporting local business, but Gold Coast made that impossible.

Service was slow. Was bounced around and told someone would come help. Never happened. Had to ask several people for help.
The worst part: they told me something different on the phone than in the store so it ended up being a total waste of time. Thanks, guys!

Stopped by there on my humble motorcycle to get its annual inspection. I’ve always been a fan of European motorcycles (Bimotas, Triumphs and Ducatis… just to name a few) and this place will not disappoint the casual browser.
The workers there were very courteous (regardless if you are a customer or not). I guess they can spot if the person walking into the store is looking to buy or just looking but courteous (unlike some car salespeople who are like ambulance chasers… no offense to any body).
My bike passed a thorough inspection and was told if there are any issues (i.e. low tire pressure). The inspection process took about 15 minutes to complete.
I would recommend this motorcycle shop for annual inspections and to check out cool European bikes (eye candy for the motorcycle enthusiasts).