Ben and his staff are great. He spent quite a bit of time putting together an auto and renters quote for us. It probably took longer than it should have, but Ben kept at it and never made us feel bad about the amount of work he had to do. His office is right in New London, and he says we can stop by anytime with a question or a problem. That is some excellent customer service. I wouldn’t choose anyone else for my insurance needs in the area.