Dunkin’ Donuts

Never had issues with Dunkin Donuts in N.Y. So figured Florida’s would be just as good. Hmmm, Stopped here before taking our son to school. They really need a better location. The drive thru is horrendous and parking lot is so small you better be extra careful. We thought going in would be quicker. Ha ha NO. Line was so long, 2 people walked out. Girls working there were polite but must be hard of hearing. Everyone including us had to repeat our orders 2 – 3 times. So after finally placing our order almost 15 – 20 later, in addition to a 5 minute wait for my Chai Tea, we left. Got to the school to open The Munchkins, well i thought donut holes were soft. These were donut stones and horribly sweet. Now Chai tea is naturally sweet, they put some vanilla milk sweet stuff on it when i asked them not to. Only good outcome was my husbands coffee. Perhaps we’ll try another location. Dissapointed bucks spent here.

This Dunkin Donuts is great. The drive through is quick and the staff is friendly. They participate in the 99 cent refills which is a big plus. It’s not close to my house but I go out of my way to visit this location instead of the one closer to me.

I have real problems with this particular Dunkin Donuts.
No matter HOW many times I repeat my order, they always get it wrong. Always. Don’t get me wrong, the people here are VERY nice. They are. Well meaning I am sure. But they always get the orders wrong save for ONE girl that I know there who really does seem to listen and care about the customers. (Shout out to you, K.!)
But, the one thing that TICKS me off to no end is, no matter HOW many times I tell these folks to please, put on a pair of gloves when making my sandwich… they have to constantly be reminded. And when you complain to the manager/​owner? He really doesn’t seem to care too much about what you have to say. It’s a shame, really, because I am always at this DD every Wednesday for a repeated doctors appt in the area… and I stop there on the way home. But seriously, there are like 7,32 347 239 841 other Dunkin donuts to go to that I really don’t need to put myself through this every week.
I would have given them a star less actually, if it wasn’t for a really nice girl who works there and always gets it right and ALWAYS wears gloves. That star is for her.

Its a fine DD so it’s soooo good. Always open. Nice folks work here!