You and Her Spa

I don’t know where to begin. I came here to treat myself to a facial and lash extensions for Mother’s Day. The reviews were alright and the prices were enticing, but that was about it. I saw that they had a Mother’s Day special where you buy one service full price and get the second service half off. Well the website was not clear at all, I found out when I got there that you can’t use the 50% off on a second service, you have to come back to get the same service done at a different time so that was terribly misleading.
DO NOT come here if you want to relax. This is not a spa, this is not even close. I have never been so uncomfortable in my life! There is no sense of customer service or respect. The thing is I wanted to like it so I gave it a chance. I spoke to Candy on the phone who was so kind and friendly but she wasn’t there on Mother’s Day so I got my services done from Wang.
Pros:
— can’t beat the prices
— got started right away, no wait time
— able to accommodate me for my facial with chemical peel AND lash extensions on the same day
Cons:
— Wang kept leaving the door to my room wide open and I could hear people outside and worse they could see me laying there the whole time. I asked Wang very politely to close the door 2 or 3 times but she would open it again and again and leave it wide open. I was so uncomfortable with this. It should be out of respect that you close the door during services!
— I normally get my lashes done at BlingLash and decided to try You and Her Spa’s lashes this time. Wang took OVER 2 hours on my lashes (that’s a little long for lashes to be applied, i’m used to 1 – 1.5 hours tops!) and the worse part is they are crooked and uneven!!! Seriously, she took over 2 hours and still did a terrible job? I couldn’t believe it. She also dropped the tweezers on my face a few times and she didn’t even apply the guard for my bottom lashes correctly because a majority of my eyelashes were stuck together at the end and it was so painful to open my eyes. This was the WORST EYELASH EXTENSION EXPERIENCE EVER. And My lashes look terrible. I am soooo ashamed of them.
— Wang kept leaving my facial to go outside to do stuff and then came back to touch my face, i don’t even think she washed her hands
— the other person working with her was watching TV really loud at the front desk (not acceptable at a spa)
I was so upset when I was checking out that I told Wang I didn’t want my 50% off my next service because I know it won’t be worth my money. Candy, I really wanted to work with you and possibly get the 3D hairlike eye brow service but i’m afraid that after today, I can’t trust your spa or the quality and I do NOT want to have messed up eye brows. I can’t wait for these awful lash extensions to fall out. Unilocalers, think twice before falling for these low prices. It’s worth it to get a better service elsewhere.

I really like how my eyelashes come out today. I had my previous eyelashes, so they only charge me $ 50 for after two weeks refilling and $ 2 for tax and extra for tips. I have lot of my own eyelashes already. So the set comes out full and lively.
It was easy to make an appointment and everyone is very friendly there. The only downside was that I wish they play led some relax music in the background. But I fell asleep anyway without it. The spa is not very fancy but clean and sufficient. I will definitely recommend this place and will go back if I’m in the area.

Candy did my eyelash and it was great. I hesitantly went to this place and was intimidated by the price. But it turned out the money was worth it. She used mint eyelash (which is a lot softer than regular fake eyelash) and gave me a free eyebrow. Will come to her for eyelash again!

Loved getting an ultrasonic facial and eye treatment here. Candy is delightfully cheerful and loves her work. The prices are great and my face was glowing after the treatment. I came here on a Lifebooker special and bought a package, so will definitely be coming back. Good value and with visible results.

I haven’t been there for every service but will add reviews as I do! EAR CANDLING! Candy demystified the process! Everyone including myself assume it’s for removing ear wax and you think you’re gonna walk out with spider-senses…or at least better hearing! It’s incorporated with a lymphatic massage at the neck and it’s for detoxification. So if you request to see inside the cone, she’ll cut it open, and that’s not wax my friends, it’s toxins. Really amazing process. Sometimes you may have more or less, depending on your current condition. * take note to the massaging — if it feels more painful, see if the amount of toxin residue shows it vs the side that is less «knotted» up. I highly recommend Candy and her team! Next! Facials!

This place isn’t great, but I think the only part that matters is that they used a dirty, used razor on me.
And then when I freaked out, they said they cleaned it with alcohol, so it was ok. When I told them that that’s unacceptable, they changed their story and said no, it was new. I picked it up off it the counter after she’d finished the laser* – it looked like it hadn’t been new since I was in elementary school.
When I complained to Lifebooker (I had a deal through them) they told Lifebooker that they showed me the razor beforehand and I said it was ok to use it… as though that makes any sense, or makes it better. I wouldn’t touch this place again with a 10-​foot barge pole.
*Which I made her stop because she was rubbing the laser back and forth in the same spot until it felt raw, and then leaving it in the same place for so long it was burning me, and I’ve had laser and multiple places so I do know what the pain is supposed to be like)
I hate leaving a review like this because I like to assume that things are one-​off, but using a dirty razor is actually dangerous, and the way they responded to my complaint lead me to believe that they’ll keep doing the same thing.

I got a Lifebooker deal, $ 45/​3-​time bio-​lift eye treatment at You and Her Spa. Was skeptical at first but satisfied at the end. In general I think they did a rather good job for the price they offered (even their retail prices were rather low too!). I got my 3-​treatment served by both ladies, who were equally nice and conversational (I spoke broken Mandarin but it helped); which made the 45-​min treatment more relaxing.
In all honesty, I prefer Candy’s service better as she seemed to have better technical skills and performed her job more thoroughly. The other lady seemed nice although she would need further improvement of both skills and dedication. If I have to rate, Candy definitely gets a straight A, while other may get a B++. I was impressed by the products they used, Canadian products, smelled nice, felt good and probably good stuff because all had far ahead expiration date :).
Although I would resist myself from making comment about location because the price already reflected that. If anyone ever demands to have the look and feel of a luxury spa in a location like this, one should be prepared to pay 3x the price! After all it’s NYC — location determines pricing. However, for Candy’s sake I would note my thoughts on her spa’s interior design and decoration. The reception area could be re-​arranged to make it more specious. Service rooms should be de-​cluttered, re-​organized and probably new bed sheets and all. the washroom is clean although small and very cluttered.
In summary, I will come back when I am in the hood next time!

I am so glad I ran into this little spa. I called in the morning and wanted to come in that same afternoon and they had no problem taking me. I came in on a lifebooker photo rejuvenation session + mask and added a facial on top of it when I went in. My skin was radiant when I left. I didn’t even have to put on makeup when Candy finished! The service was so relaxing and Candy really took her time and explained to me what she was doing. She was wonderful. Everyone was very friendly and I feel I received the same quality of service (and results) than I would have gotten at a much more expensive salon. My skin has never looked better! I will definitely be a regular! Thank you Candy!

I decided to go close to home and try out You and Her Spa for touchup laser hair removal. Candy is great and informative. Prices are affordable. I will continue to go to Candy for other services and update when i have.

I recently moved to Chinatown and wanted to find a new place where I could go to get my eyebrows done. I found You and Her on Unilocal,and decided to check it out because of the good reviews and great location. I arrived shortly after the spa opened and was asked to return in 20min, which was disappointing but wasn’t a terrible problem for me since I live nearby. When I returned everything was set up and waiting. The spa owner Candy, I believe, was gentle and efficient — she did such a great job and was very professional. She didn’t ask me how I wanted my brows done, though.
I paid $ 7 for the waxing, which I am used to paying at the other place I frequented in my old neighborhood. You and Her Spa is incredibly affordable and does great work for the same price of other brow salons that do quite subpar or sloppy work. I would liked to have been seen when I first arrived, but over all it am pleased with my experience. I’ve recommended the spa to my sister and would like to go back for a massage or manicure at some point.

I found this place from Unilocal a month ago and was decided to try this spa out base on the reviews and its location (only 2 blocks away from my home)
Never had problems to schedule an appointment even they only have 2 people working and I always come with my cousin.
The spa is small yet cosy and clean. I love the way they do extraction. I really keen on my pores and they spend a lot of time on it to make sure there is no single blackhead left on my face which is a plus.
They offer a huge range of service and I tried eyelashes yesterday (as in the photo I posted) and it comes out nice.

Great Establishment.
I was here on a late Sunday night and didn’t wait that long for such a short notice. There are two people here taking care of everything. For an affordable place like this, don’t expect great ambiance. Decent is what you look for, this is the place.
They offer package deals like 10 service for 2 free. It’s only my first time but it’s very comfortable and I got some great advice. Good if you speak chinese. I saw a French lady getting her things done the same time without issue. If she can do it, you should be fine.
Negative reviews go away.

Love this place an will keep going back whenever I’m in the city for eyelash extensions! Unfortunately I don’t know who did the service the first time but it was NYE and they accommodated me for my first experience getting eyelash extensions. The price was great (they had a special) and the experience was soooo wonderful! She took her time and I felt relaxed throughout the application process. I even fell asleep a few times while she was working. I was a little taken aback by the result as my eyes literally just «popped» and I received soooooo many compliments I was glad I had chosen this spa.
However, as a student this sort of luxury is likely something I cannot continue to do with the level of regularity that I would prefer but the result was great. Well I had an event coming up and decided to get them done again. I couldn’t make my appointment and went with another place (big mistake). So a few weeks later I decided I would go back to You and Her Spa where they kindly did a refill even though the last application wasn’t with them. Again it was a great experience and the woman who worked with me this time was also very good. She suggested I change to mink from the silk which I did and I really liked the outcome.
All in all I had a great experience and I plan to come back before graduation in May so my eyes will match the smile on my face!

I have been doing the biofacial weekly. Lately I noticed when I tell people I have adult boys they look at me in shock because I seem younger than my age. I love it! :)

I came to You and Her Spa on a Lifebooker deal for an under eye biolift treatment. While the price was enticing, it ends there. I didn’t have high expectations for the aesthetics of this place knowing it was on East Broadway, however you had to enter the building through a Chinese restaurant to get to the elevator. Once I arrived in their floor and checked in, I was taken to the room right behind the reception desk. The person who worked with me never explained the treatment, what she was doing, nothing. No conversation whatsoever. However when the phone rang she got up to answer, when people walked in our room (because she never shut the door) she talked to them. Once the less than 20 minute procedure was over, I wasn’t offered a mirror to check the results. Nothing. She just walked out of the room.
Based on my experience I definitely won’t be returning, and it’s certainly not worth the crazy cheap deal on Lifebooker as I also got zero results.

My sister had been at You and Her Spa a few times and sworn by the Biolift that Candy (real name Yin-​Tin) did. It is a microcurrent facial that reduces fine lines, tightens skin and basically makes you look like you did 10 years before. She is as white as milk and her skin glows. When she was in L.A., my mother fancied to ask her if she had done any cosmetic surgery.
I booked with Candy the biolift and since it was my first time I had 10% off, which made it only $ 50. I arrived about 20 minutes late but Candy was super nice, took me to the room and we just chatted while she used the equipment. I didn’t look at it when I walked in because I was so embarrassed for being late, but it felt like a large ballpoint pen sliding on my face. Only around the eyes I felt some of the current. Overall, it was a painless process.
Candy did the right side of my face first and handed me a mirror to see the difference. She told me about a «biolift» for thighs and butt to reduce cellulite and since I had a dimple on each thigh and some cellulite that appeared if I *sigh* squeezed my thigh. The endermologie was on sale for $ 25 dollars, 30 minutes. I told her I would do it for an hour, but she warned me that some people can’t handle it, so we agreed I would try for only 30 minutes.
I went to another room, striped nacked, put on a lycra bodysuit and laid in the bed. Candy’s assistant came in and since she didn’t speak English, we remained in silent. It felt like a vaccum cleaner just sucking my skin. The machine stopped by itself and I told her I wanted to do one more session.
At night, I looked in the mirror and saw no difference in my thigh. But in my face I could FEEL the difference. It felt really tight, as if it was being stretched in several directions. I went to sleep and the following morning the stretching feeling was gone and my face was radiant and even more youthful than already was.
The dimples on both thighs are gone. To keep up the results while I search for good and affordable endermologie here in L.A., I am using a Vichy cream.

This is a real find. Candy is great and so friendly.
The treatment rooms are relaxing and although the spa is small, it is very clean comfortable. The treatment itself was very good. I got a seaweed facial and my skin felt great afterwards.

The owner Candy who has been running the business for over a decade stayed past closing to make sure everything was perfect. Very clean, welcoming staff and overall relaxing after a work week.
Plus, their $ 50 for $ 75 deal is tremendous value considering how affordable the prices already are.

The staff was very nice, but the ambiance & quality of this place is extremely lacking. If you’re looking for a place to relax and feel good, I would not recommend coming here. It’s more of a quick-​facial type of spot for someone who likes no frills or pampering.
The treatment rooms look like back offices, and in real need of renovation and design. The supplies are kind of old and dirty-​looking too, and I’m pretty certain my aestetician scrubbed my whole face multiple times with the same reused generic-​brand paper towel that she rinsed in the cold-​watered sink. The rooms are not sound-​proof at all and it’s really distracting when you can hear all the loud chatter of people in the waiting area speaking loudly in Chinese while you are trying to relax.
Overall, I think the treatments are kind of overpriced for what they are, since you’re really not getting any of the spa feeling of a higher-​end place. They didn’t even offer water or tea before or after the treatment. I walked out of the place feeling just greasy, and my face was so glistening and smelly that I had to rinse it off in a public bathroom.
Though I would not say I had a terrible experience here, I probably would never go back here as I personally am not a fan.

Candy is the owner of You and Her Spa. Her office has been around for over 13 years in the same building as the Golden Unicorn Restaurant. Everyone who works in her spa is a licensed aestetician. Their specialty at You and Her Spa is skin care. Chinese emphasize the importance of good skin = good health and vice vera.
Here, you can also get your eyebrows tatooted or your eyelashes extentions. They offer a huge list of beauty services. Check them out!