80th Laundromat

Extremely rude owner will be the downfall of this place. Every time I have come to do my own laundry there are barely any washers and dryers available. The owner tries to make you drop off your laundry instead of doing it yourself (with a ridiculous surcharge). This place is dirty (found dirt/​grime in multiple washers where you pour your detergent), there is powdered detergent everywhere, and there was a small BUG problem when I went there the time before last. Tried to brush it aside, but now I’m wiping this place completely from my laundry repertoire.
What Liz S. says can be said of any other laundry place on the Upper West Side if you are dropping off your laundry and I would highly recommend P&K Laundromat on 81^st and Amsterdam. Never an issue there. Fast and reliable service. At P&K Laundromat. Definitely not here.

Maybe I caught them on a bad day– but my laundry wasn’t ready on time– and I needed it. When I asked the owner/​manager if they could do anything about it his answer was ‘sometimes they do them out of order on accident’, and looked at me like it was my fault they hadn’t finished my laundry as of 5:30– when the ticket said it would be ready by 5.

Betrayal and rudeness. i have learned couple of valuable lessons here: be careful with your prized dresses, understand the cleaner policies before trusting them with your things, be respectful and forthright. Keep receipts and document! The new owners are not impressive. And the daughter of the owner made my mother cry. Not cool, young lady.
The story. I bought a lovely dress and of course, i stained it with strawberry juice while at work. Charlie, the owner, had always been an easy going, responsible guy who took good care of my clothes. I trusted him completely. Note to self: never trust someone who is not your family. The dress was in their hands for more than one month. The dress was basically ruined, the beautiful silk was torn, faded, the white to was stained. It also looked like a large footprint on the sleeve. I was upset. But charlie said, i am going to send it back and we can always talk about reimbursement. He told me to produce the receipts and we would talk. No calls for weeks. I call back, he says that the dress is now in perfect condition and that i can pick it up. I go to pick it up and find new owners, the dress… in same condition. New owner says… i am not touching this. And gives me charlie phone number. Over the phone, charlie says he is going on a vacation, and gives me the number of the man who cleaned the dress and tells mento work it out with him. And that i may not be compensated after all. And that he didnt have to notify me about the change in ownership of the store. Long story longer, i got yelled at by lots of korean men over the course of last week. My mother, god bless her soul, did not know the situation, went to drop off my other drsses (this was when we didnt know any better and trusted that the dress in question was now in perfect condition) and my mom get YELLED at by the new owner’s daughter because she asked few questions about the status of my dress. Now, i saw the daughter and didnt think much about her and actually felt badly at how things were going… new business, i was upset on the phone with charlie… but i did not know at that time that she gave my mother a hard time. My mother doesnt speak english very well… neither do i, haha? But when my mom cried to my dad (she doesnt know that i know) i almost blew my head off. Just because someone doesnt speak english as well as you, doesnt give you any right to give them such a hard time… especially when they are your customers! I am venting. I am just really appalled at how we we treated and the attempt at deception. I only got half of the cost of the dress and that is because they realized that i was financially, emotionally, mentally motivated to pursue this further. i think that if this was my mother, or someone whom they knew could not afford to fight back, they would not have reimbursed anything and in fact, would probably blow it off, even worse, talk even more crap back to the customers. i did not go back to tell the daughter of the new owner how she made my mother feel, and i wont because i dont want to be that ugly customer… but i am still angry at how they treated my mom and how they attempted to brush me away with lies and finger pointing at each other. gross. I will never come here again. The new owners are really terrible people, and i am very disappointed in how the previous owners left things with me. I tried to understand it from the new owners perspective, i really did… but they took back things said to my mom, they changed things they said to me throughout the week. I WOULD NOT TRUST THEM! Be weary.

This place is clean, not overly crowded. $ 4.50/large washer (23 mins washing time) typically $ 3.50/smaller load. 25 cents for every 6 mins drying time. Not bad but just saw sign that due to the price of water going up that now it will be more expensive. Wish it were cheaper.

I’ve lived in this neighborhood for eight years and we’ve never had a clean spacious self-​serve laundromat before now. The staff is friendly, there is space to sit and wait both indoors and outside with an array of magazines, plenty of tables for folding, and the cost isn’t awful ($ 3 for a wash, $.25 cents per 6 minutes to dry.) I’d recommend this place any day!

After the renovation this place has improved dramatically. Every machine is now new and there is a sense of cleanliness that was lacking before. $ 3.00 and $ 4.50 washing machines and 6 minutes driers per quarter.

I am really happy with this cleaner. After moving to the ‘hood I had a bad experience with another launder and thought some other places dry cleaning costs were too expensive.
I brought my laundry & dry cleaning here Saturday morning and they delivered them to me Saturday evening. They were friendly and less expensive than other places I had tried.
The lowdown:
— Cost for 8 lbs of laundry $ 8.75
— Dry Cleaning: pants $ 3.95, blouse $ 3.95, 2 piece suit $ 7.90, 1 skirt, $ 3.95
— They do their laundry on site
— They honored my special request to dry my clothes on medium and even asked if I wanted bleach.