95 Wall

If you’re thinking about renting and you’re looking up Unilocal reviews, keep in mind that everyone on Unilocal (unless they Unilocal everything) only leaves a review if they either have a REALLY GREAT experience or a bad experience. (Because come on now, who reviews apartments?) Most people are more likely to leave a review if they had a bad experience than if they were satisfied. So yes read on, but only take everything with a grain of salt.

Shady leasing practices. I put an application in on a unit yesterday because I was told (and their website advertised) a move in special that gave a $ 3000 rental concession. I emailed the leasing agent to let him know that I put the application in on-​line and he told me he didnt have it, His excuse was that I used the wrong link to access the form. Although the link was in an email he sent me saying «apply here». Nice to know my social security number is floating somewhere in their company and nobody knows where. Anyway I offered to fill out the correct form and was told that the apartment had now been held by someone who put their app in after me. So I said I would take another unit and then was advised that they would no longer honor the $ 3000 concession because «they pulled it that morning» — nevermind the fact that I did my application the day before. I asked to speak to a manager and was told it wouldn’t matter because they would not honor the special. So basically they pulled off the classic sleezy bait and switch crap that make people hate the NYC real estate market. I am just amazed that I can have in writing what they are offering to me — do everything I needed to do on my part and then watch them lie their way out of everything they offered. Steer clear of this place.

I have lived at 95 Wall Street for over a year now and am very happy here. The apartments are well maintained and the location is great. I haven’t had any complaints so far and management is very good. Fernando is by far the best marketing associate I have ever dealt with at any company and is the reason why I originally signed a lease here and renewed that lease. He genuinely cares about the residents and is great at his job. I’m looking forward to another year here.

I absolutely loved living at 95 wall, and may try to move back in the future :) The staff was incredibly friendly and helpful, and the few issues we had were made a priority and quickly resolved. Highly recommended.

I absolutely LOVE living at 95 Wall and I feel thankful that I am able to call this my home. The team here are so friendly and accommodating. They really care about each and every one of their current residents and prospective ones as well. They’re also EXTREMELY honest and patient which is hard to find at other leasing companies. If you’re looking to move to the financial district, 95 Wall or any other UDR run building would be a top choice. Check them out I highly recommend!

I lived at 95 Wall for a year and overall had a good experience. My roommate and I worked with Josh and he was great. Extremely friendly and answered all of our annoying questions quickly and pleasantly. Signing the lease and moving in were also really easy and painless. I felt totally informed and had no complaints.
Another reviewer noted not being aware of building rules etc. I find that extremely weird because I received at least two e-​mails containing pertinent info on the building prior to moving in. There was also a welcome package the day we moved in that explained a lot and I didn’t feel neglected or confused about anything. Also, if you are unsure of something, there is always someone at the front desk or someone at the phone who can answer any question you have within a minute. Not sure what they’re talking about?
If there was ever an issue in the apartment someone came within 24-​hours. If I noted it was urgent, they came even quicker. The maintenance staff were also very friendly and professional. Nothing to complain about.
Something that wasn’t great — a few times they did work on our floor and it seemed pretty major (tarp everywhere, no ceiling, etc.). I walked out of my apartment once and almost hit my head on a pipe hanging down from the wall. There was little to no info on how much work would be done, what kind of work would be done, or how long it would last. Sometimes we were totally unaware of work being done at all until we walked out the door. Occasionally during the day there would be banging, which was very unpleasant. Luckily, none of this lasted too long, but I really felt uninformed regarding this and if I wasn’t as easy going of a person as I am, I probably would have made a huge fuss. Just didn’t have the time or energy. if I was someone who liked to entertain a lot, it would have been hard and embarrassing to invite people over and show the floor.
There also seemed to be a lot of e-​mails from the building on work being done in general (not so much our floor, as noted above), and at times, it was annoying and disruptive. I can’t fault the building for this, though. All of it seemed necessary for up-​keep and most of the time it was out of their control… annoying none-​the-​less.
Another issue was that they not only raised our rent a decent amount for the second year, but there was also a ~$ 250 fee simply just to re-​sign. My roommate and I knew we weren’t re-​signing (not because we hated the building), but this helped us not regret things too much. Obviously, this is NYC and housing is expensive, so I can’t really fault them. Business is business and they weren’t doing anything sneaky.
Lastly, be aware that if you’re not re-​signing, you need to give more than a month’s notice (I think it was 60 days). Thank goodness I looked into that. I believe there’s a fee of some sort if you do not give more than ~60 days notice and I doubt it’s cheap. I don’t remember specifics, unfortunately.
Ultimately, I did enjoy my year here and would likely recommend.

Lived in this building for over a year and I can’t say enough good things. The staff is amazing– very friendly and accommodating, the breakfast buffet is a nice plus, the facilities (including the 24 hour gym) are very nice and are always clean and taken care of, the online portal makes everything including paying your rent extremely easy, and they are great at keeping you up to date, holding events, and providing any other services they can. I would recommend it 100%

95 Wall is by far the best building I have ever lived in. First of all, it is the most beautiful rental building in Manhattan. Bar none. The staff is friendly and super on their game. Tara, Josh, and Fernando in the leasing office are as helpful and nice as could be. Living in this building is truly a luxury experience. 95 Wall was my fifth apartment in New York and was completely beyond compare. I would never have left, except I decided to buy… I literally told management that I would be back living in this building one day, no matter what, lol… This building is as good as it gets.

Overall, great experience!
We all know signing a lease can sometimes be stressful, however when I came to 95 Wall, I felt at ease. My roommate and I worked with Josh, who worked very diligently with us through the whole process. He made signing and moving in a pleasurable experience.
Now living here for almost 4 months, I have had no problems. The management is very attentive to the tenants, and respond rather quickly to any issue. For example, I put in a service request for a few things in my apartment, such as new light bulbs and a problem with my dryer, and it was all fixed by the time I got home from work that day.
No complaints, great building to reside in!

I’ve only lived here three weeks, but they have certainly not been pleasurable. The only saving grace is that the staff is very friendly. They’re just wildly incompetent.
Take, for example, move-​in day. My boyfriend arrives with the movers who have our stuff at the front door, naturally as that’s the only entrance we know of. The lady at the desk rudely tells him that they have to go in the back door and that he should know this already because it is «standard Manhattan practice». Having lived in Manhattan for years, I can tell you that it most certainly is NOT «standard Manhattan practice». Even in ‘luxury’ buildings, the standard practice is to reserve an elevator for move-​in. That’s the reason we called a couple days before to ask to reserve an elevator. When we called, instead of informing us that we must go in the back service entrance, the front desk person merely said that they do not take elevator reservations and hung up. So, after this awful encounter, my boyfriend travels to the service entrance only to find that there is someone else moving in and that he has «reserved the elevator». Needless to say, it was a nightmare.
When we signed the lease, there were no building rules given to us. There were no pet rules. There were no package rules. There were no lounge or fitness center hours. There was no information about maintenance requests. There was no information about a painting policy. There was no information about concierge services. There wasn’t even any information about signing up to pay rent online.
Having all this in mind, let me give you another example. A few days after move-​in, I got a VERY heavy package (about 80lbs) delivered. It was only about one square foot in size, but it was very tall. Obviously, I had an enormous amount of trouble moving it and, with much difficulty, took it to the first elevator I could get into. Now, keep in mind, this package only takes up one square foot of space because it was on its end. Later that day, I get an email that’s a «reminder» that packages should be taken to the freight elevator because they can cause delays. Please explain to me how I was supposed to know that. Or how I was supposed to get the package to the freight elevator. If you would like to consider yourself a «luxury» building, you should drop off packages at the tenants door, especially if they’re that heavy. Every other building I’ve lived in in the city has done this.
Then the other night, I was in the lounge at 12:02, literally walking out the door when a man comes in and very rudely squawks at me that «the lounge is closed». Not only are the hours not posted anywhere, but I was clearly in the process of leaving. If you want the lounge to be closed, the lounge should have definitive hours. I don’t appreciate being reprimanded for rules that don’t exist.
I’ve had to make two maintenance requests since I’ve been here and both have ended in disaster. The first time was because the light outside my apartment was burned out. The day I made the request, he fixed the light. Great, I thought. Except at exactly 9:01am the next morning while I’m still asleep, the same maintenance guy comes barging in my apartment, flipping lights on and off. I asked him what he was doing and he said he’s looking for the light that’s out. I told him that light’s already fixed and it’s outside my apartment. He quickly left.
The second time was because the gasket on my bathtub drain was broken. I didn’t want a repeat of what happened last time, so I marked «By Appointment Only» for the 1−5pm time slot. But of course, at 9:04am, in comes a maintenance worker. Thank god we have walls because if this had been a studio and he barged in while I was asleep, all hell would have broken loose. I’m not sure what else to do to stop being woken up four hours after I go to sleep. I don’t go to work until 4pm and I work all night. I can’t afford to be woken up at 9am every time something goes wrong. One of the lights in my bathroom burnt out today, so we’ll see how that goes, I guess.
Overall, I am highly disappointment for the poor service for the large amount of money I’m paying. There are plenty of other apartments around 95 Wall. Don’t make the same mistake I did, look somewhere else.
Quick Update: I just got an email from the leasing agent saying they need my proof of income and my ID. Are you kidding me?! If you wanted these things, you should have asked for them BEFORE I was approved for the apartment. I was told I didn’t need to provide them because my boyfriend met the income requirements alone. The stupidity never ceases to amaze me.
**In response to their comment below: The ‘welcome letter’ does not contain any community guidelines. I like that they say it includes these things, but the two members of management that I’ve spoken to acknowledge that none of these things are not stated there or anywhere. Way to lie to people on Unilocal.Keep it classy, 95 Wall.

I’ve been living in 95 Wall for two weeks now and I felt at home from the day one. The associates at the leasing office have been super helpful, warm and welcoming, specially Fernando Falconi, who has helped me and my roomates step by step with a lot of patience, to get all the paperwork done. I used to live in 90 Washington an the leasing office employees had really bad attitude, they were rude, condescending, and didn’t even say hello when they saw you at the elevators. Coming here was a 360 degree changed. Thank you SO much!

only reason i gave this 2 stars is because the building its self is very nice. i came here to look at a very large studio going for about 3,250 in july i came with a broker and the woman who was a leasing agent (I will not say her name) was the rudest person i have probably ever come across. she would answer our questions with one word answers would have gotten a place here but not with that tude.

Well, as was suggested by 95 wall, I called several times and emailed their billing department with a hope to resolve the refunding issue but guess what? well nobody answered the phone neither replied to my emails or called me back which of course makes me even feel worse, Is it a joke? is it just a reviews answering routine? I don’t know but I guess that my last resource to recover my deposit is to file a law suit.

This building has a very efficient management staff that is transparent on how the building operates. They will not hassle you in regards to the apt pricing as there are no broker fees involved. More importantly once you move in they will continue to assist with any apt maintenance needs, and will be a helpful resource at all times. I worked specifically with Josh and recommend his services to anyone that is interested in 95 wall.

I lived in this building for two years, bummed I had to move out, but my rent was raised hundreds of dollars each year and that wasn’t sustainable. I had a great experience living here.
POSITIVES
1. Management — responds within hours to any questions/​concerns/​issues
2. Maintenance — responds to service requests within 24 hours, no exceptions
3. Other staff — June in package room, leasing office, doorpeople, etc. are all wonderful!
4. Very thick walls (only heard my neighbors once or twice) and amazing water pressure in the showers, which is important when you have long hair! :)
5. Mostly working professionals in the building, quiet environment
6. Pay rent & utilities in one bill online, very painless process
NEGATIVES
1. Lack of central heating and air — you get this ghetto window unit instead that you can’t leave running ²⁴⁄₇ or it would be way too expensive. For my tiny studio, the electric bill in the summer (only keeping the AC on at night so I didn’t overheat) was $ 150+ per month. I don’t know anyone in Manhattan who pays that much, even in much larger apartments.
2. People still smoke in the building despite it being a «smoke-​free» building. Not the building’s fault. Easy fix is to cover all your vents.
Overall I would definitely recommend this building to others. It’s not perfect but it’s impossible to find perfection in NYC and this is pretty damn close.

This place is far superior to the other places I looked at in the area. From the doorman to the people in the leasing office, everyone is both pleasant and helpful. A rare combination in New York. Josh Levine is great so start with him.

I cannot say enough positive things about the staff of 95 Wall, their attention to the tenants, and their promptness in responding to issues. We have never had a problem getting something repaired or otherwise handled, and every single staff member is courteous, and efficient. Communication during the after effects of hurricane Sandy was excellent during a very difficult time, and the entire UDR team was on site and worked endlessly to get us back in the building as quickly as possible.
Regarding what some other reviewers have mentioned, we have not had any unusual problems with anything breaking, and when we have had issues, they’ve been handled immediately. Recently had Mario come in to do a touch up on drywall and paint in one spot, and he said while he was there he was going to touch up the entire apartment, which he did unprompted by us.
The only thing keeping 95 Wall from a five star review is the rent went up 6% AFTER hurricane Sandy, and UDR doesn’t offer leases longer than one year. Otherwise, we can’t say a bad word about the building.

Amazing, amazing, amazing. Great building. The staff and everyone is so friendly. The doorman are very nice and I enjoy have small talk with them. It’s like a big ol family and I’m from the south so that’s important to me. The roof deck is really relaxing to chill and have a couple of beers and there is always something going on here. The breakfast is great and it’s always full of still and never running out. The gym is very resourceful and the lounge is very relaxing. A beautiful building and totally recommend it!

I love living here! The finishes are great and the staff are really really helpful! They maintenance requests get answered the day of or the next day. The apartment it’s self is spacious and huge ceilings. The people that live in the building are nice to not stuffy or rude. The lunge and roof deck are amazing. The only other building that competes with this one is 2 Gold. I lived there before hurricane sandy and this place is much nicer, cleaner, and newer. The only gripes I have with the building is that they are a little heavy with the fees such as they charge an extra $ 300-​$ 400 for a ice maker and a $ 50 charge for renting a extra key after awhile x??? Also there is no recessed lighting but the windows are huge and there are no ovens… they have microwave ovens. They are nice but definitely do not have Thanksgiving here you will not be able to fit a big enough turkey in there. I haven’t used it for cooking yet so we will see! Also there is no smoking allowed anywhere so if you are a smoker you are out of luck. However other than that I absolutely love the place finishes are top of the line we even got a chandelier in the apartment! A really nice touch! Have never seen that before. I for see myself being here for a a very long time. Also if you stop by the leasing office and ask for Fernando! He was the best and say Renzo sent you he will certainly take care of you

GENERAL REMARKS/​FACTS:
For other reviews, check out —
— it’s not closed.
The words «Luxury» and «Home» do not describe this building.
Management (UDR) is incompetent, sleazy and unorganized. They repeatedly fail to understand the concept of «client-​centricity» or good client relations. This place is run like a hotel, not like a place where people live.
You’re better off around the corner at 2 Gold Street or anywhere else on Wall Street where the views are stunning, management is better, prices are better and the ambiance isn’t one of a gloomy vampire cave.
The apartments at 95 wall were built cheaply and poorly, so everything breaks often.
PERSONAL EXPERIENCE:
I lived at 95 Wall for 2 years including the Sandy evacuation, and cannot begin to count the number of problems, lack of solutions and headaches experienced during that 2 year time. The joy that filled my entire body when I handed my keys over and I knew that I would never have to go back was grandiose. I felt like a new person.
1. As I mentioned above, everything breaks often… AC, Shower, dryer/​washer, cabinets (yes, the cabinet below the sink in the bathroom literally FELL OUT of the wall, TWICE, once onto my friend’s foot) .among other things. If you need something fixed, you better get your gloves out. Over 2 years, I had to call management over 4X per issue in order to have actually results. Everything was «fixed» poorly. If you call yourself a luxury building, and you charge ridiculous prices for your amenities, at least let us have a working shower.
2. «Dwell 95» is only concerned with one thing, your money. Not you, not your experience/​comfort, the amount of money they can suck out of you, and the amount of money they can save by providing you with cheaply made appliances and awful repair service.
Let me elaborate on the above.
3. When I was unexpectedly hospitalized during my move-​out date (⁸⁄₁), and physically unable to move out (I was strapped to an I.V.), the management gracefully let my belongings stay in the unoccupied space (key: no one was moving in) at the low prorated month to month rent rate of $ 3450/​month aka $ 112 per day (at least show some sympathy and charge me my normal rent — $ 3050 — for a light-​less Studio, nonetheless) … This is after 2 years of paying my rent on time and being a good tenant. They weren’t losing any money and I wasn’t living there, I just happened to get really sick on Saturday ⁷⁄₂₇ and spent the week in the hospital. I had no choice but to wait until the weekend so that my parents could be off work, drive up from Pennsylvania and pack my things for the movers to come. So, from Thursday 8/​1-​Sunday 8/​4, while un-​rented, I was granted permission to have my things in the apt.
In summary, my hospitalization = $ 450+ gain for UDR.
Best of all, and this made me literally LOL, on our final statement the «Move-​out Reason» was stated as: «Lifestyle Change.» Hmm… I don’t recall filling out any type of survey or questionnaire. Lifestyle change?
You know what, they’re right, my lifestyle has changed now that I live in an apartment with a management company that is kind, responsive and trustworthy. Having a place where you feel home/​happy in NYC is crucial. In my opinion, you won’t find it here.