Aesop Soho

On December 22^nd, with bags of Christmas shopping bags in hand, I stopped by the store on a whim wanting skin care products. I was greeted by Joshua who gently offered to take my bags and set them down behind the counter so I could shop with more ease in the store. His gentile manner and depth of knowledge, as well as not ‘pushy’ and professional service was impeccable. Despite having many other shoppers in the store he never seemed rushed. I left the store with a few products and so far, am very happy with them.
The next day, I must admit that the excellent service drew me back to the store to purchase more products for Christmas gifts for friends (and a fragrance for myself). This time Jack helped me. He was equally impressive in his knowledge of the products as well as his zen-​like manner of approach to show me the products, not too perky, took his time, never rushing or pushy either. Both of their fragrances are lovely and I could not decide. I tried both on, and he offered to have me walk around a bit outside, understanding that with fragrances it is difficult to decide on the spot. I took my time out and eventually came back to the store with a decision. All in all it was a perfect shopping experience and made the rainy evening and Christmas shopping that much more bearable. Thank you Joshua and Jack! I hope you see this message and that your service for your company is recognized. Happy Holidays!

Great natural products for men and women. Only gets 4 stars because it is really expensive. They make a great natural deodorant with coriander seed. All of the products are natural and delightfully scented. This is a great place if you have the bucks necessary to pay the prices.

Love their corporate philosophy. They don’t test animals and have refused to enter China, where such testing is required. Please do find out more about animal testing, because it’s horrific and inexcusable.
Their staff are impeccably nice. They offered cucumber water upon my entry. Never had that before.
The space is clean and simple, with dark, rich wood. It’s all right angles, allowing them to pack in dozens of product to a square foot of a few hundred feet.
The service and ambience strongly impress.
Prices aren’t marked so you’ll need to ask for a brochure.
And then, you’ll encounter the problem: prices here run excruciatingly high. Their cheapest products run around $ 24. They’re tiny bottles too, most from 3 to 6 ounces. Some of the larger bottles run over $ 90.
It’s crazy to charge this much when other companies produce high-​quality goods without animal testing and offer their wares for half or a third the price.
We all deserve beautiful, healthy skin, but Aesop makes itself available only to the wealthy.

Prices are definitely steep here, but Aesop’s Rind Concentrate Body Balm has become my new jam for keeping my skin soft and supple. Like the other Aesop stores, this one has a unique design décor, using stacks of differing sized wood boxes to display the goods.
The staff member who assisted me was clearly very new and not quite in the know about most products, but still friendly and willing to assist.
Don’t be shy about asking for samples — they have plenty.