Allianz Insurance Company

An absolute scam.
I had to cancel a trip to Los Angeles for job-​related reasons. I submitted the claim and supporting paperwork as requested. They rejected the claim. When I clicked on the link to learn why they rejected it, the page didn’t load, so I don’t know. I’m stuck with a flight I’m not going on, out of $ 250.
Their online system is shoddy and often doesn’t work.
They didn’t communicate with me that they rejected my claim.
Terrible waste of money, and shameful that Delta partners with them. It’s corporate greed and legalese at its worst.
What’s the point of travel insurance when they reject your claim anyways?

Bought trip protection and they failed to honor the terms of the agreement never got a cent back not even a refund on policy! VERY UNETHICAL STAY AWAY

SCAM, SCAM, SCAM. Do not waste your money with this company as you will never see a claim paid. It is a red tape nightmare combined with delays, excuses and lack of communication. Purchased tickets for Broadway show, could not attend due to work related issue from snowstorm the night before. Followed their directions to the «T», even duplicated the sample letter they provided which needed to be submitted with claim.
That’d was early February, just received letter stating they cannot honor business obligations! Called them and spoke with some alien from another country to dispute and could not get a straight a answer.
Next letter is going to the BBB.
Stay away from this company and anything they offer.

Beware! you cannot reach a claims person to check on status of existing claim.
You must prove via the PCP and specialist the condition for illness was not pre-​existing.
The physician filling out the form for reimbursement is not adequate enough to ensure reimbursement.
The violate HIPPA compliance by requesting personal medical information for claims.
I purchased concert tickets at madison square garden as a gift for my family during the holiday seaon. The receipient had to undergo an outpatient surgical procedure 2 days before the event, and therefore could not go to the concert.
I am still trying to resolve this claim, to prove the diagnosis, date of operation and ensure it was not due to a pre-​existing condition.
Do not use them!

This place is the WORST. I purchased concert tickets for a show in February and purchased event insurance from them in case of an emergency and I couldnt go to the show. As it turns out I got the flu the week before which turned into bronchitis. I was out of work for 2 weeks. I submitted dr’s notes from both drs I saw on 2 different days, plus my discharge papers from the ER. Thier website says it takes 10 days to process claims and get you an answer about your refund. I sent my paperwork in at the end of February. By mid March no answers. They claimed to be backed up because of all of the claims from the snow storms. Ok fine, by the 3^rd week of March they were just looking at my claim and then wanted me to get a physicians statement filled out and sent to them. Seriously I just gave you 2 dr’s notes and paperwork from the ER. Now you want me to pay $ 25 to have my dr fill out paperwork? NO WAY! They calim they need to know if I had bronchitis prior to purchasing my tickets, WHAT??? The physicans statement ask my dr if I was advised not to travel. It was a freaking concert. Why would I discuss my plans to go to a concert with my dr? Common sense if I am sick and missing work for 2 weeks I shouldnt be going to a concert. I submitted yet another form from my dr on 3÷21÷14, I called 3÷28÷14, they havent even looked at the new information because they needed the physicians statement and put it back in que for another 5 days, so now they wont look at it until next Friday April 4^th. So the stuff i sent last Friday, now sits for 2 weeks? WTF? So if im lucky I will get my money back by the end of April.