Alterations Master Tailor Shop

I had two older suits re-​cut by Alterations Master including, jacket shortening, pants and jacket tapering, and shoulder reduction). I was so impressed with the quality of the work and love the result. Alterations Master is not cheap, but they provide fantastic work and service, and guarantee satisfaction. On one piece of my clothing as well as that of a friend, upon trying the garments on, the tailors insisted that we let them make additional adjustments at no additional cost to ensure the best fit possible, which they turned around quickly. I have already recommended them to a friend and will continue to do so.

I cannot say enough good things about this place. It’s expensive compared to other alteration service providers in Manhattan, but the service is nothing short of brilliant. Timely delivery, always. Clothes are always well done. One time, a jacket I gave them had a minor issue in alteration and needed to be redone. I took it back some 4 months later, and they fixed it, no questions asked. They are good for their word on lifetime guarantee.
I know I could use a cheaper service, but the service quality here is worth the small premium. I will never go anywhere else for my tailoring needs.

Amazing experience. They really know what they are doing. Getting something tailored is so important and I’m glad I found a place I can trust.

Overall great experience, really professional atmosphere with a very warm and welcoming vibe. The staff was very knowledgeable and attentive to my needs, they we’re able to handle a very complicated alteration job I needed done to a jacket that I purchased at a sample sale and I couldnt be anymore pleased with the results. I will definitly be returning to them for any work that I need done in the future and will be recommending to friends !

Updated: the business owner reached out to correct outstanding concerns and was extremely polite and apologetic.

Great Tailoring work on a double-​breasted wool coat. Would definitely recommend this place.

Very happy with experience.
I had my wedding suit made six months ago and then lost a bunch of weight. My suit looked like a box on me, and I only realized it one week before the wedding! These guys took me seriously when I said I needed a rush job. I was nervous, as they pointed out a lot of places that could be fixed up, with some shortening and slimming pretty much everywhere. It looks great and fits me really well now.
The physical place takes a bit to get used to, it is a bit crammed. However, having gone to tailors in Hong Kong, was totally used to this.

Had an off-​the-​rack suit altered for an upcoming wedding I was attending: Everyone was helpful, they had great suggestions for how to make the suit fit better, and despite needing a second round of alterations, I got exactly what I wanted! Would definitely check them out again in the future.

I’ve dropped a pair of pants to be hemmed and a jacket to be re-​sized. Both garments were tailored well and the owner cares about his business. Both occasions the original completion date was not met so make sure you follow up constantly if you’re short on time.

I brought my Mother’s beautiful robin’s egg blue tweed blazer in to be altered. They were able to take in the sleeves, back and sides so it is the perfect fit. The blazer had a few dark spots on it from being in storage which they sent out to be cleaned for me. The customer service was professional. The prices were expensive, but the work is so good that I feel its worth it. Make sure you use their coupon.

I cannot speak highly enough of these guys. I flew into NYC for a meeting, and discovered in the cab from the airport that the new suit I’d picked up at Nordstrom the evening before had been inexpertly altered and my thighs were showing through the seams in my trousers. I went on Unilocal to find the highest rated tailor in Midtown and found this place. They did not disappoint, and had me back on my way in under 40 minutes with perfectly repaired seams. Meanwhile I saw how they dealt with other customers and helped them tailor their suits, and the professionalism and attention to detail were obvious. I’d recommend this shop without hesitation and will be eternally grateful to them for sending me to my meeting without showing pale white thigh flesh. Five plus stars.

I chose this tailor on the basis of the glowing Unilocal reviews. I ultimately had 2 hugo boss suits tailored at this establishment. Although, minor mistakes were made, JD the owner quickly ameliorated the situation and sticks to his 100% satisfaction guarantee. Customer service is impeccable. All in all a pleasant experience.

Grace was amazing at BridAlt — the women’s alteration location. My bridesmaid dress came out fabulous. It’s a little pricier then other places but sometimes you need to pay more to ensure good quality work!

They are pricier than other places but do a good job on nice items. They are nice to negotiate with and are reasonable people. Best of all I think is the way they employ technology which makes things more convenient.

I have to apologize to the Unilocal community and this establishment. My guy got confused when pointing out the tailor we went to and that last review was meant for SOMEONE ELSE! I have not used this establishment’s services, but I will tell you this. I worked with the owner on getting to the bottom of whether this place was the one we went to, and he is the most dedicated business owner I think I have ever met (or, well, emailed). At first I thought his response to me is hostile, but after the third email, I understood. He truly truly did not believe that such a horrible experience could have happened at his shop. By the end of it he has offered to try and fix the jeans that the last place ruined! Absolutely give this place a try. I know I am!
Sincerest apologies again,
B

These guys give great service. They treat each client the same whether you’re an Hollywood A-​lister or a random Joe Blow on the street (like me). Bottled water is offered as you wait. They try to keep to the appointment as much as possible but always caters to you if you’re a few minutes late or early.
I had a suit tailored that required alterations on three parts of the jacket. Needed it tucked and cuffs shortened. I also had my pants shortened as well. During my first fitting after the alterations, the pants were a little short so they had to add another half inch without a problem.
The suit and fit came out great. For all the alterations done, it cost $ 150. With the Unilocal check-​in discount, it came out to $ 138. Small price to pay to look good for a wedding.
These guys are professionals and I will never go anywhere else for alterations.

This is a shop full of competent tailors staffed by polite front-​desk workers. Furthermore, I was impressed by their embrace of modern booking and bookkeeping. Many tailors and dry cleaners exist in the «pen & paper» universe. This stereotype is almost accepted as «the way things are.» I am happy there are merchants willing to push the envelope.
Unfortunately, what was good at the front end was very bad at the tail. I had one specific request: «I need these pants next Thursday before I fly out of town. Also, I am happy to pay for rush service if that is necessary.» On their advice, I did not pay for rush service. At 5:30PM that thursday (close to EOD) I arrive to find that the pants had not even been started. Furthermore, they had issues determining who was responsible for the order. Hands flew into the air, and the anonymous blame game began.
I care not for the internal affairs of a tailor shop. When I pay a high-​end sticker price for tailor services, the least I can expect is the agreed upon completion date.
To their credit, they finished the work within the next hour and a half (by making someone stay late). They would have won my business had they offered a refund of the inconvenience of hanging around Bryant Park for two hours, and then hightailing it to the airport.
The tailor job was very nice, and given that they can ‘iron out’ the fulfillment aspect of the business, they may be worth the trouble.
UPDATE: Shortly after my initial two star review, the owner wrote me a thoughtful note apologizing for the prior service. He is putting new process in place. He assured me that he hopes to run a positive business for each customer. I have since upgraded my review +1 star in hopes that I can encourage more businesses to take the high road. Business people can create better communities, better products, and a better life for everyone around them. I believe in second chances, and so I urge potential customers to believe in them as well.

Tailoring is all they do. Don’t get thrown off when you walk in, I think the whole floor is a bunch of guys tailoring clothes even though the stereotype is probably that women are seamstresses. Funny how that works out in the real world.
They have a tailor measure you both before you drop off clothes and they have one look at your fit after it’s done when you try it on. It’s a nice attention to detail but this place is a little pricey to be honest. At most dry cleaners you can get a pair of pants hemmed for $ 15 a piece. At Alterations it cost me $ 33 for two pairs of pants and that was after $ 15 of discounts. (make sure you use the one on their site and also Unilocal!)
The attention to detail to me is worth it, I’ve had to take back pants one too many times depending on what was being done and it’s nice to get it right the first time.
The online reservation system is a little much to get used to. Once you place your order you have to actually call them in order to schedule a pickup. Would be nice if they could follow up with you but this is a minor nuisance.
Also this place is filled with clothes from wall to wall. It seems like business is booming… if you need something rushed, call and ask them ahead of time before you bring it in. They seem to be always super busy!

Whole team of tailor at your disposal and JD is ever helpful and always stand by their 100% satisfaction guarantee. Also like the fact they will alter the clothing if you gained or lose weight in the future without extra charge for up to I think a year.
They seemed very busy each time I went but when it’s an urgent job they always manage to find the time to accommodate.

These guys are professional and really knows their stuff. I have been here several times now for suit/​jacket fittings. Cost is definitely not cheap, but the work is legit. If you are spending $ 500+ on a piece of cloth, why not perfect it with a tailor?
The turnaround time is always as promised and I will keep sticking with these guys for the near future!