Kinda happy we didn’t opt for Restaurant Week here AND skipped their Citi Perks/BlackBoardEats deal, because the customer service was lacking for ‘my kind’(i.e., non-finance type yet dressed respectably) on my visit. Arrived just after 5:30 when the kitchen opens(the bar apparently opens @5 and was already half-full a half-hour later) and sat at the bar for 7 minutes not only unacknowledged but ignored when I tried to politely get the attention of the handful of staff behind the bar. Went against my best judgment and stuck around to order up their $ 14 burger medium rare(check Twitter daily to see how many are available and get there early to guarantee one), which took a bit to emerge as they placed an empty place setting in front of me, only to be replaced by the food-filled plate when it arrived from behind me. The few fries were already lukewarm AND pre-dipped in the house ketchup the second the plate landed on the bar in front of me. The burger — beer cheese on top of a blend of dry-aged rib-eye, short rib and prime brisket(which makes it sound like a great value) — was quite good, but I’m actually happy they decided to serve it with the pickles on the side, as one was enough.
Danny P.
Évaluation du lieu : 5 Park Slope, Brooklyn, NY
we came here for restaurant week. clearly, the hosting staff was overwhelmed — waited 40+ minutes before getting seated. after that, everything was wonderful! the everything biscuits are, indeed, EVERYTHING. delicious. to start, got the oysters — amaaazing. super truffle flavors and the cheese is amazing. pastrami steak, FTW. got the spinach and potatoes for sides, but then we went off the prefixe and got the cauliflower. GETTHECAULIFLOWER. it was recommended by our awesome waiter, Reuben, and it was well worth it. dessert was delicious, but we were so fully we barely enjoyed it. the gummy bear pallet cleanser was wonderful — just wanted i needed. highly recommend this place — trust your waiter, they know what’s up.
Bianca C.
Évaluation du lieu : 4 New York, NY
Excellent service, great atmosphere and delicious food! Very nice experience! Me and my bf decided to go here for Restaurant week. We were only able to get a 9:45 reservation, which is rather late. They have a coat check, which is greatly appreciated. We were seated 5 mins before our reservation. Our waitress was very nice and attentive, but not overbearing. The menu selection was decent and I was satisfied with my meal. I must say the biscuit and butter is a must have!
Joanne W.
Évaluation du lieu : 1 Brooklyn, NY
This placed is way OVERPRICED! The tomahawke steak for two is really steak for one! And its not that Amazing! It’s good if you like your steak overly charred, all you taste is the bitterness and not the true taste of the steak. The bone marrow appetizer again is only for one person. I give this place one star, I’ve have better steak elsewhere for half the price!
D M.
Évaluation du lieu : 4 Bogota, NJ
YASSS! Restaurant week win! Beautiful restaurant, welcoming hostess, enthusiastic but in no way overwhelming service, and yummy eats. Got the bacon, oysters, steak and both deserts– happy with everything. Nothing spectacular… But it was VERYGOOD. And a nice wine recommendation to boot. Coming back for sure– that is the point of restaurant week, amiright? To bait diners in for another, more expensive meal? I’ll happily pay if the experience is just as good next time.
Ms M.
Évaluation du lieu : 4 New York, NY
Was there for restaurant week. Overall, love everything except the wait time. Our dinner reservations was for 7:45pm. We got there at 7:40pm and the hostess(not so friendly) said our table is not ready but the guests are paying. So we waited but no follow up and finally at 7:55pm, I went up to the hostess and asks, «exactly how long do we have to wait when we have reservations? «. We waited another 2 – 3 mins and finally got seated. I’m very surprised with reservations, we still have to wait a bit. I see from other Unilocalers reviews, this is not the first complaint and probably won’t be the last if they don’t fix this. Other than the wait time issue, we love our server, Ahmed. He was very professional, friendly, kind and was so attentive. Thank goodness for awesome customer service. Even though it’s restaurant week, the restaurant has to realize that customers will spend more if customer service experience is at least above average and will look forward to coming back. We love everything from their restaurant menu and the appetizers from their regular menu. Again, Thank you for everything, Ahmed!
Yolanda c.
Évaluation du lieu : 4 Brooklyn, NY
I’ve always wanted to take advantage of restaurant week, and my friend pointed out it was currently taking place. So we got our selves together and booked a table for 8pm Monday 1÷25÷16 and what better place then a steak house. American cut has a very warm and relaxing ambiance. The décor and lighting A++ beautiful. I had the bacon as my appetizer and the pastrami spiced hanger steak medium rare as advise by our server(I usually have my steak cooked medium well) with the potatoe purée. My friends couldn’t keep their hand to them selves when they saw the bacon, it was delicious, as for the steak not my favorite(for a steak house kind of disappointing) the potatoe purée was delicious(again those friend of mine dug right in) for dessert I had the cracker jack sundae, nothing spectacular, just vanilla ice cream with some Cracker Jack pop corn… what happened to the peanuts or hot fudge?!! Add these 2 ingredients then you can it a sundae. My friends had the lemon yuzu tart(which was to tart for my taste but wow was it art work, beautiful display) the other the vanilla bean cheesecake this would make me come back for more. (suggestion: put desserts on your restaurant week menu that’ll make people come back for more) My favorite was the spice trade cocktail, I mean tequila and jalopeno AMAZING! I take it back this drink alone is what I would come back from. Over all a good dining experience.
Daniel C.
Évaluation du lieu : 5 Brooklyn, NY
Not being a huge fan of steaks, I attended with my husband and friend and was pleasantly surprised! To start — the wine selection is amazing and all are very tasty — at least the ones we tried. The bread/muffins/DELICIOUSNESS they give the table to start is amazing. I would love to be able to make those at home. They both ordered the Caesar Salad as an app as I just stuck to the bread. They both loved the salad and cleared their plates. Next up was the main course. They both got Hanger Steak and I went with the NY Strip. No complaints whatsoever! The sides we went with were the Tater Tots(the ketchup was to die for!), twice baked potatoes and the Spinach. I was shocked that my favorite of the 3 was the spinach, but, it just paired so well with the steak! Every bite I took I made sure had some spinach and steak on it! Oh… and the popcorn ice cream? GETIT!
Shay L.
Évaluation du lieu : 1 Jackson Heights, NY
Literally one of the worst dining experiences i’ve EVER had in my 5 years in NYC. We came here for Restaurant Week and the menu choices looked good and on top of having great reviews, we decided to try. Our night started off with ANHOURWAIT for a reservation at 7:45pm. So we decided to go to the bar with only 2 bartenders… another 15 mins at the bar and still no drink. So we decided to sit at a cocktail table where we ordered drinks but our waiter never even checked on us, asked if we wanted another round(with clearly empty glasses), AND we had to ask for our check. While waiting for our table, there were 3 hostesses at the front who didn’t care about reassuring other parties who were waiting as well and we had to go up 3 times to ask when we would be seated. Someone definitely messed up their reservations and their excuse was«we can’t make people get up from tables for dinner» and I told them that they shouldn’t double book tables then if they don’t know how to time them correctly!!! Then finally my friend and I finally get seated. They had ran out of oysters so they subbed that for crab cakes(which weren’t bad). Entrees we had the chicken and salmon with sides of spinach and potato purée. My salmon came out COMPLETELYRAW while the chicken was overdone and tough to eat. The best part of the meal was probably the sundae and sides very sadly… The waiter service was extremely mediocre and was barely apologetic when I sent back the salmon. I really wanted to like this place more. I would only come back for the sundae and only good thing about this place is that they have a nice ambiance and décor. The reviews are overrated and I would rather take my business to Strip House or somewhere else… It’s unacceptable to have bad customer service with no manager in sight. I even asked to speak to one and still no one came to correct our experience. Very disappointing.
Angeline C.
Évaluation du lieu : 5 Brooklyn, NY
Normally I avoid restaurant week because the menu selections are pretty bad and don’t include stuff from the regular menu, but American Cut knows how to do it. Great food and great service. I normally come here for their amazing burger, but their regular dishes are just as good. We got their restaurant week menu, which we’ve had during a previous restaurant week visit. For the appetizers: we chose the oysters which were just as good as I remember. Ours came with two small ones and one large. I think I could have eaten a dozen of these. If you’ve never had their oysters, you should try the ones on the appetizer menu. We also got the bacon and while it’s not the regular size slice, it was enough to get us going. The both of us got the 9 oz pastrami spice smoke Hanger Steak medium rare and rare. My medium rare was delicious and melt in your mouth. It was cooked just right, but you have to eat it right away since it won’t taste as good when it gets cold. It’s also seasoned very well so there is no need for the steak sauce. For the sides, we got the Sunchoke Spinach and Potato Purée«Robuchon». The sides were delicious and you can’t go wrong with these two options. We tried their Cracker Jack Sundae and Red Velvet Bread Pudding. The bread pudding didn’t taste very red velvet to me. It tasted more like chocolate. I think I will stick to the sundae next time since that never fails. It’s rare, a steakhouse will keep me coming back, but American Cut has done it somehow. I’ve been here countless times for their steak as well as their burger and I have a good time every time.
Jen K.
Évaluation du lieu : 1 New York, NY
I was treating my boyfriend to a birthday dinner. I am so embarrassed I decided to take him here to celebrate the occasion. I had reservations at 7PM for a party of two. We weren’t seated until 7:25PM and were only seated because I had to go back to the hostess twice to make her aware that we needed to run to an event immediately after dinner. Otherwise, we would have been kept waiting even longer. Turns out, there was an entire downstairs section with available tables. Even the main floor seemed to have open tables. There was no apology for the wait. The hostess gave me attitude and even rolled her eyes at me. I overheard other parties of two checking in for a 7PM reservation, and they too were seated a half hour later(one party, coincidentally at the empty table next to ours). If you don’t plan on honoring reservations in a timely fashion, then you shouldn’t be taking reservations in the first place. This is unacceptable. The manager greeted and checked in with every party on the floor except mine. We didn’t feel welcomed whatsoever to have a meal here. Not to mention the food wasn’t that spectacular. I have never eaten a steak that was that unseasoned, tough(I ordered it rare…), and bland. The couple next to us(who was seated after us), received their desserts before we did. We had to rush through the entire meal(and rush to our next event, which we ended up being late for), because the timing was so off. To top it off, the bill came out completely wrong, and I had to waste more time waiting for the staff to fix it. For a highly touted steakhouse in New York City, I expected so much more, but I left completely disappointed. Needless to say, I’ll never go back.
Wendy L.
Évaluation du lieu : 4 Flushing, NY
As a huge How I Met Your Mother fan, I decided recreate the scene where the gang attempts to find the best burger in New York City. This is no easy task as there are plenty of great burger establishments. When I found out that American Cut had a burger on their secret menu, I had to try it! Word of advice: there’s only a limited amount of burgers everyday, which varies because they use the leftover cuts from their steaks to make the burger, so I would recommend following American Cut on Twitter to see how many burgers are made the day you want to go. Or you can just make a reservation and ask to sit at the bar as the burger is served at the bar only. To start, the bartender was attentive and friendly. He was fascinated at our best burger hunt and even gave us some of his favorite burger spots. Was American Cut’s burger the best burger I’ve ever had? No, but you can definitely taste the quality of the meat. I just thought it lacked a bit in taste. We also ordered the famous tater tots; they were good, but were a bit too soft. +1 for the exclusivity of the burger though. As of now, my favorite burger is the Emmy burger from Emily.
Bruce M.
Évaluation du lieu : 5 Brooklyn, NY
Bravo. American Cut has been high on my list of places to visit for well over a year. I just haven’t found the right opportunity to come have a $ 100 meal. NYC restaurant week provided an ideal opportunity to try a thorough sampling of the menu for only $ 38. Before I get into the particulars about my experience at American Cut, let me just say that the restaurant week deal was beyond worth it. The downside is that the desert and the appetizer you get are not full sized. But the upside is that I got to try everything that made me want to visit this place for about half of what it would have cost at normal price. Considering the fact that I left this place full, the aforementioned downside is almost a mute point. I was early to my 7:45 dinner reservation and my table was not ready at the designated time. I got seated at about 8:10PM. This lack of punctuality was not a good start to my experience. One thing I immediately noticed was how persistent they can be with up selling you. Within 1 min of being seated I had already been offered expensive bottled water(«bottled or tap?» they ask) and cocktails from 3 separate people in the restaurant. The up selling thing didn’t really bother me as I was more than prepared. I came here knowing EXACTLY what I would be ordering. Just keep this in mind if you’re trying to avoid breaking the bank here. Let’s get to the food. Below ill detail the meal item by item The Biscuits, 4⁄5 stars — These were good. They are a clever play on the everything bagel found almost anywhere in NYC. These biscuits are quite rich and hearty and pair well with the vegetable cream cheese spread that comes with them. I didn’t find them to be outstanding and life changing as other Unilocalers have but they do accompany the rest of the food nicely and add a nice New York touch to the meal. The Bacon Appetizer, 4⁄5 stars — This type of Thickly cut bacon is a staple at steakhouses around NYC. American Cuts version compares very well to the competition. I have had the same item at Peter Luger and its better at AC. The difference is the sauce, AC uses a nice tangy sauce that compliments the pork flavor. They also do a good job at making the bacon firm with crispy edges. I found the bacon a Luger to be more flimsy which is a quality I don’t prefer in my bacon. If I was a bacon enthusiast I might give this item a 5 but I’m not so it’s a 4 in my book. The Hanger Steak, 5⁄5 stars — Awe-Inspiring! Its pretty simple here, the way that they age, season and cook their steak is better than anywhere I’ve been. The hanger cut is not even close to the best cut of steak I’ve had. In fact, it’s the cheapest steak you can buy here. But it’s about what they do with it. They coat their steaks in pastrami spice. Imagine biting in to a PERFECTLY cooked medium steak with a delectable pastrami like exterior. The Meat had a beautiful crust similar in texture to the«bark» you will find on an expertly BBQ’d slab of ribs. The seared pastrami spice does wonders in the flavor and texture departments. This is a steak that needs no additional sauce, salt or anything. The flavor is perfect the way they serve it to you. No matter what they do, a hanger steak will not compare to a Filet or a Rib-eye when it comes to tenderness. This particular Hanger Steak was about as tender as it could be. Based on what they did with the cheaper cut of meat I would expect their rib-eye to be unequivocally the best steak I’ve ever had. The pureed potatoes, 5⁄5 stars — These were great! So Buttery and flavorful. They were the best mash potatoes I’ve ever had. They had a smooth creamy consistency unlike any potatoes I’ve tasted. The spinach, 5⁄5 stars– Just like everything else, full flavored! This was another excellent item that seemed to be seasoned perfectly to my taste. The Crackerjack Sundae, 5⁄5 stars– What a terrific conclusion to a virtually flawless meal. This sundae is perfectly balanced flavor wise. It has sweet and salty as well as Creamy and crunchy elements. Who knew that Carmel popcorn went so well with ice-cream? As simple as this sundae is its one of the best deserts I’ve ever had in a restaurant. Why 5 stars? Culinary excellence is the answer. I have eaten in the top steakhouses in New York. Everyone has top of the line USDA beef. What sets American Cut apart is how they prepare it. In my opinion the big name steakhouses in this city have become outdated in how they do things As they focus on preserving that early 1900s taste. American Cut has successfully combined a modern culinary approach with staples that make steakhouses of old the institutions that they are. In addition to excellent food the service was top notch. Our server was friendly and the wait staff got our courses to our table quickly. American Cut offers everything you should expect at this price point. If you couldn’t tell from this write up they became my favorite steakhouse last night.
Beffrey W.
Évaluation du lieu : 5 Baltimore, MD
Came here for happy hour at 5:30 on Saturday(punctual since we wanted to get the burger and there are only a limited number made each night!). Great ambiance, sat ourselves in the low tables in the bar area. Waitress came over immediately and got us situated. Had the burger, which was AMAZING. Ordered it medium rare and it came out medium rare. Served with caramelized onions and beer cheese on a light and crunchy bun. The burger comes with a few sticks of French fries which was the only superfluous thing on the plate(fries are also stuck directly into the ketchup container, which makes them soggy, not sure why they do this). Also ordered the tater tots, which were hands down the best tots we’ve had yet. Handmade, piping hot, super crispy, with a sprinkling of salt on top. The only criticism I have of the tots is that I expected slightly more of them, especially for $ 8 an order(at happy hour pricing too). Ended our meal with the crackerjack sundae — which was to die for, a perfect blend of salty, sweet, and crunchy! For drinks, we got an Old Fashioned which was delicious and very well crafted with house made bitters, that make it a slightly milder version. We also asked to be surprised with a sweet, citrusy mocktail — they delivered with an orange-y drink, great except the $ 10 price tag that came with it(higher than we expected for a non-alcoholic drink). Overall excellent food and excellent service. Would definitely return for the burger!
Michelle L.
Évaluation du lieu : 4 New York, NY
This place is definitely a solid NYC steakhouse! Great portions of food, plenty of tasty plates and desserts to choose from. The décor of the restaurant is a mix of modern and classic. Great vibe and nice service. In regards to the food, the Diamond Jim Brady Oysters were very flavorful. The Chili lobster was great as well. The bread was nicely toasted and a great vehicle to carry that chili. The lobster was cooked perfectly. The steak was cooked to what we wanted of medium rare and was super juicy. As for their desserts, the AC Carbomb and their more popular Crackerjack sundae were both perfect ends to a filling meal. Definitely a try! The most unique thing definitely about this place is their everything biscuits. I have never been to a steakhouse that served this and it was awesome! It had combined two of my favorite things: an everything bagel in a form of a biscuit!
Kathy X.
Évaluation du lieu : 4 Queens, NY
A friend and I came here just to try the burger. We arrived a little before 5:30pm because we knew that there is a limited amount available. I checked their Twitter feed and there were only 5 available on the day that we went. To get the burger, we were told you have to sit in the bar area, which was actually really nice and comfortable, as well as still easy to talk with the person I came with. The chairs were high up and the seats were pleasantly cushioned. We made sure to order out burgers right away. The burgers came out beautifully! It is made with deliciously gooey cheese covering the meat(mix of brisket, short rib and dry aged rib eye), along with caramelized onion. It was delicious… I loved the cheesiness of it and the meat was perfectly tender, while the onions added to the wonderful savory flavor. Definitely one of the better burgers I have ever had. There were a few french fries on the side, which were pretty good — crispy and great potato flavor. It almost didn’t bother me that the amount of fries were minuscule because the burger filled me up. Service was top notch and it was fun to watch the bartenders make the Old Fashioned drink, which is made by torching the glass on a wooden panel, adding a huge piece of ice in then the alcohol. The smell was quite intoxicating — in a good way.
Jon W.
Évaluation du lieu : 5 New York, NY
American Cut Is the real deal! I went to this steakhouse for a friends birthday having high expectations because it is owned by Iron Chef Marc Forgione and it did not disappoint. When you walk in there is a large bar/lounge area which is nice while you wait for the rest of your party to arrive. After moving out of the bar area into the dinning area the ambiance complete changes and playing some old school music classic. There was six of us and it was a birthday so we went all out getting the surf and turf as well as the 52 day age steak(which is not on the menu), stuffed potatoes, fries, and the Cesar salad because we figured we need to eat some greens with all the meat we are about to get. Before we got our salads we got these everything biscuits which were amazing and made fresh. These biscuits let you know the food is only going to get better. When the salad arrived it was cut up right infront of us along with making fresh Cesar salad. Which was one of the best Cesar salads I have ever had. Now all we needed was the main course but I’m the mean time we were sipping on our bourbon. When the main course arrived it came in fashion. Out on a push cart with a hot top where they made a fresh dressing for the steak which you can see in the video. Everything was absolutely amazing it was tender, juicy, full of flavor. I couldn’t have ask for a better dinner. After finishing the meal we got a Cracker Jack Popcorn Sundae for our friends birthday so he could blow out a candle. This was nice sweet touch to end the night and is must if you come here. In the end this has been one of the best steakhouses I have ever been to because of the friendly staff amazing food and great service.
Lena D.
Évaluation du lieu : 3 Staten Island, NY
This place is alright, you want to have a scene, you might get it. You also might get an entitled 6 year old(no, I’m not exaggerating) at the bar because mom and dad had to escape the«suburbia» of battery park city. Food: You think the Tomahawk steak is a good idea? Well it’s not. 42oz and seemingly 30 are bone. For $ 145 it really is the definition of poor value. The steak was well prepared, as it should be. The spinach is fantastic. The brussel sprouts are delicious. Service: Good, practically great. Our server was always around and our water was always full. Clientele: Ugh. There’s nothing worse than trying to eat a meal and having the table next to you loudly describe how to give a double blow job to kill your appetite. Bottom line: If it’s steak you came to eat, your best bet is somewhere else.
Lesley l.
Évaluation du lieu : 4 FOREST HILLS, NY
Came last night for a business dinner and boy were these out of towners super impressed. Probably the best service experience ever at any restaurant. Extremely attentive, patient and importantly not oppressive. Beautiful space for a group or date. Appetizers ordered — shrimp cocktail; foie gras flan; bone marrow with burgundy escargot; and the john dory oysters. Hearty portions. Did not try the shrimp and the foie gras flan was just OK in my opinion. Oysters were the table favorite. For an entrée, we ordered the surf and turf(tomahawk steak and chili lobster). Only took a few bites of the steak cause I was so full from the appetizers and wow. amazing flavor. Order medium rare, it was so juicy. Ordered sides of brussel sprouts, potato and mushrooms. all good sized sharing portions. Desserts consisted of the cracker jack sundae(you must get this) and the AC car bomb. Good but did not love the bourbon flavor. All in all, wonderful dining experience. Place is $$$ but well worth it(especially if someone else is paying. just saying)
Sarmad s.
Évaluation du lieu : 5 New York, NY
Food: Excellent Service: Excellent Ambience: Excellent The only thing bad I can come up with to say about American cut is that their plush interior feels too much like an old timely private gold old boys club but I can not even say that because I liked it. Everything about the experience was great the service was one of the best I have ever had. The food was amazing and the ambience was exceptional too. Bone marrow was exceptional, the everything biscuits was outstanding and the porterhouse was perfect. and to top it off they give homemade gummybears with the cheque. It is an experience worth the price point and I will come back for sure hopefully again and again and again.