Amour de Hair

I’ve been to Amour de Hair about four times. I think I’ve had three different stylists. It’s a reliable place to go for basic cuts and trims, but don’t expect anything beyond that. If you want a style that truly suits you, is dynamic, and actually beautiful, spend more and go somewhere else.

I could not be more livid right now. I got a haircut 3 weeks ago and John did it. I was happy it was a really good haircut. My experience today however was so bad that I down grade this place to a 1 star. I showed a picture of my hair from last time. I also came in with my hair styled. It was a pompadour. She didn’t pay attention. So she cut 2 – 3 inches off of my 4 inch long hair. Gave me a generic 5 dollar dad haircut. Then she put in product and my hair was so short it wouldn’t style. I got my haircut because I have a job interview in two days. Luckily now I won’t be to over confident. I feel like a shmuck that I still left a 5 dollar tip.

Very unhappy about that salon The stylists are very nice and good but management ZERO !! I have been coming for 3 years everytime I came it was not the same women at the entrance so it always feel like I was coming for the first time pretty annoying they never even enter my name in the system, so one day my hair stylist Mariana that I really love was not here I did my hair with someone else. After 3 years of paying same amount for single process and blow dry, that day the girl gave me a higher price, so I asked if they increased their price, she said no, I said but in 3 years I never paid that much so she asked for my name and looked up on their system she said you are not on the system, I said yes just because none of the 30 women that i’ve seen in the past 3 years never enter my information ! She said I cannot do anything, so I showed her my bank account history with amour de hair and same amount everytime she kept saying ok but I cannot do anything, SO I PAID BUT TOLD HER I WILL NEVER CAME BACK !!

Add on services without consent very pushy. After all is said and done a single process would be cheaper at Bergdorf Goodman!

I’ve been to this place several times and each time it gets worst unfortunately. Technicians talk in Albanian between themselves all the time and didn’t pay any attention to me during the hair cut. Then one of them brought in some smelly food and started eating it right there so the whole place smelled. It is a good looking place and a great location so I see some potential there if they will keep their staff organised and professional.

Do not go here! I really wish I had not — I really regret it. I got a basic trim and a Demi permanent dye that was supposed to match my hair — they made it so dark and got so much color on my skin — it looks terrible and I really can’t believe I paid for it. I could have done a better job myself. This place is the worst.

I have been going to Amour de Hair on the upper east side since I was a child. Once I discovered my hair stylist was no longer there, I asked the receptionist for her recommendation and she set me up with Marjana.
After my first cut, she earned my trust immediately. Marjana was so friendly and she gave me a fabulous haircut. Additionally, I go to her for my keratin treatment as well. It lasts 4 – 6 months and I never have to worry about frizzy and curly hair.
Thank you, Marjana! I’ll see you soon for another great cut.

The hair stylists here are very unprofessional and rude. I recommend going to a better hair salon nearby. There’s a reason why the price is low here.

This is my first review ver and if I could write negative stars I would. This place is extremely dishonest and the receptionist is down right rude. I walked In and was quoted 25 dollars for a blow out, I sat down in the chair and was asked if I wanted a conditioning treatment, I asked how much more it would be total and they said 35 so I figured ok, 10 dollars more for an oil treatment that sat in my hair for 5 minutes is ok. Once I go to check out, I get charged 76 dollars!!! Wtf?! They told me my blow out would be 45 and the conditioning treatment was almost as much as the blow out! Such liars and scammers. A haircut and blowdry is quoted to be 29 outside the door so how can they get away with charging more for a «conditioning treatment» and blowout?! Such crooks. I feel like I need to file a petition or complaint with NYC because I have never been so taken advantage of in the city. They didn’t even apologize or offer to remedy the situation. They charged me the price of a five star salon for a 2 star service. Horrible

If I could provide a ‘0’ star review I would. This institution should be embarrassed by their unprofessional behavior, poor customer service and horrific quality of haircuts. My husband and I have been going to this salon for over a year seeing one stylist who was very good. She left, and my husband was matched with a new stylist. She began cutting his hair and clearly had no clue how to cut hair. He pointed out a few issues to her throughout the haircut and asked her to fix various things (some areas uneven, some spots didn’t look cut/​trimmed/​cleaned at all). In the end, she didn’t listen to him and his hair wound up uneven and sloppy. A bad style is one thing because we understand everyone has different ways of styling hair. But to make hair blatantly uneven is not acceptable. He brought this up to the ‘manager’ of the front desk and she said he could have someone else fix his hair. He declined because a. he didn’t trust someone new after this bad experience and b. NOTHING could have been fixed. HIS HAIR HAD BEEN SO BOTCHED THAT IT WOULD HAVE TO GROW OUT AGAIN FOR A FEW WEEKS BEFORE BEING CUT AGAIN. They refused to refund or discount the service as well. I went back a few minutes later and calmly explained the situation to the woman at the front desk. I also explained that we had FAMILY PHOTOS THE NEXT DAY (which is why we were both even more upset) and that we had TRUSTED them due to our months of loyalty to their salon. The woman at the front desk who claimed to be a manager was stubborn and rude and had no right speaking to a customer the way she did (let alone a customer who had been going there for over a year). She said they ‘don’t’ do refunds’ and that ‘it would be impossible to provide a refund.’ What if she had accidently billed someone wrong? Any shop that has a credit/​debit machine can also provide refunds. She called a manager and I was told that someone would call me the next day to follow-​up. I insisted on a refund being that a. my husband’s hair was unfixable and b. there was no resolution in the store. I also want to note that the woman who was handling the front desk was rude, aggressive and raised her voice to me. I walked in calm and contained and had no interest in starting a confrontation. Meanwhile, due to my request for a refund, she threatened to call the police on me! I wasn’t causing a problem, but was simply voicing my very valid concerns and asking for assistance. I didn’t raise my voice, I was simply explaining the situation and trying to give them the chance to make a bad situation right! That is what a good business should and would do. The next day I spoke to another manager who apologized for the attitude and responses of the manager at the front desk. I truly appreciated her follow-​up call and was very optimistic that we would come to a reasonable resolution. Even had they offered a 50% refund I would have been happy. That wouldn’t have bankrupt their company, but would be the right thing to do! The manager I spoke to on the phone ensured me that she would raise this issue to her manager, who was on vacation, and that he would get back to me with next steps in a week when he was back in town. Weeks later I still have not received a call or refund from the owner/​manager. I really did not want it to come to having to write a review, but Amour de Hair on ⁸⁵⁄₈₆ and Broadway… you should be ashamed and embarrassed at your disgraceful business practice and poorly trained employees.

Before I found John at Amour de Hair, I’ve been getting my haircut as if I was ordering food at some fast food joint… 3 on the side and scissors on top. John knows what’s up. I asked what he recommended and he got me a fresh cut which I would have never been able to ask for myself. I should also mention that John is Korean. For all the Korean people in UWS who’ve been looking for a solid Korean stylist… you’re welcome.
36 $ for mens haircut.
Also, they don’t let you add the tip amount to the credit card transaction so bring cash for tip.

I am a guy, so my standard for a haircut is fairly low… when I go to a barbershop. I decided I go to a stylist for the reason that they specialize in cutting longer hair. I would have simply gone to a barbershop for the haircut I received and paid 75% less than what I paid here.
Backstory: The night before getting this mediocre haircut, I asked to come in at 1pm where they took it as an appointment. The woman behind the counter said appointments are usually $ 36 but she will only charged me $ 26 because of off peak hours.
Upon finishing my barbershop-​esquire haircut I go to the lady behind the counter to pay her she immediately apologizes for her mistake in telling me the haircut will cost $ 26, but in fact $ 36 because I asked to come in 1pm. This was after I had kindly tipped both my «hairstylist» and woman who washed my hair… at 1pm!!! I did not even utilize my 1pm «appointment» but was still charged the appointment price. These people are deceiving and dishonorable. I high do NOT recommend this hair salon to no one.

I asked for one two things with my haircut. 1) that the stylist cut my hair however she likes, so long as it is cute. 2) that she keep the length below my chin. Neither were accomplished.
The stylist gave me this unattractive haircut at breakneck speeds. I felt like the product on a production line more so than a client. I was slightly afraid her scissors would poke my eye out or take my ear.
She never touched my hair with shearing scissors, which is perhaps a first in haircut history for my super thick hair. She also tried to offer different services like deep conditioning without mentioning their costs. The thing that was the most disappointing was that she didn’t style or dry my hair before pronouncing the haircut complete.
I will not return to this no frills salon. I did not tip and I do not feel guilty.

The salon was clean, and the staff friendly enough. I walked in for $ 29 cut and shampoo sale. They did what I asked with out trying to up-​sell which was nice. I didn’t get the warm and fuzzy feeling I do at my regular salon, but it was pretty clear all I was doing was the special price cut.

It’s too bad Unilocal doesn’t have «zero stars» because one star feels too generous for this Mickey Mouse operation. I go to a good, upscale salon on the UWS but my hairdresser, a master stylist, gets $ 65 for a blow dry. I wandered into Amour de Hair a while back to see how they were for a blow dry. I thought they charged $ 29 but quickly found out that’s for walk-​ins only, and people with appointments get charged more. Still trying to figure out the logic there.
The blow dry was fine and I started using them for blowouts only on a semi-​regular basis. My stylist convinced me that she had the best product for a Brazilian straightening, so I booked to have the treatment done. Prior to the treatment she talked me into having my roots done (big mistake), to which I agreed even though I had minimal growth at that point.
Once she started to apply the product she told me her boss was too cheap to buy the expensive, fantastic product but that this one worked well on a previous client. Client as in one, not clients. An immediate red flag.
Once I was finished my new color was at least three shades darker than the hair I had come in with! My stylist was surprised, said she didn’t expect that to happen. When I went to my regular salon my stylist said they didn’t even do a good job in the Brazilian because the back of my hair was still full of waves.
I was going out of town (which the Amour De Hair stylists knew at the time of my treatment), and when I called from my vacation she told me they couldn’t do anything about it because it would be more than a week since the services were provided. I balked at this and soon realized what kind of place I was dealing with. When I came back a few days later she agreed to fix my color at no charge. To compensate this time she went way too dark. Not only did she take my hair close to black, she stripped away any depth of color – just black, all over,
I vigorously complained again about my Brazilian and was told the owner would call me. After repeated calls to the salon and texts to my stylist, Daniela, I threw in the towel. It became obvious that no one would be returning my calls, and more obvious that I didn’t want any of them touching my hair again. At over $ 300 it was an expensive lesson to learn, if you walk by Amour de Hair my advice is to keep on walking!

I“m a guy, so I suppose my criteria are quite different, but I’ve been here 3 times as a ‘walk in’ and, while each time I had a different stylist, they were all ‘professional,’ skilled and pleasant enough for a haircut. In fact, the first stylist gave me a cut that was equal to the best I’ve had, here or on the West Coast. So I don’t agree with the others’ complaints.
Update: I received one of the worst haircuts I’ve gotten in NYC the other day. :(For the best stylist here is the woman from Brazil … she’s got skills.

Was feeling schlubby and decided to come in for a blowout to pick me up. Daniela was wonderful and understanding when I let her know I didn’t want to chat. She was patient and the $ 40 blowout lasted through the next day which made me feel like I got value for my money! They seem to focus on color, so will have to see about an upcoming trip. For a small space, it’s incredibly well designed. Would definitely go back again when I’m in the neighborhood.