AR Trapp Opticians

I’m sorry to say that the vaunted service that Trapp has been known for has deteriorated considerably over the 10+ years that I have been coming here. The older gentleman who served me most recently (Arnie) said little and failed to call me when my lenses were ready. He overcharged me, and when I brought it to his attention he did not apologize but grumpily made out another sales slip.
I’m disappointed because Trapp has frames that no one else carries, but this place is sorely in need of a redo and a return to a strong customer focus.
In the mean time, does anyone have suggestions for finding round eyeglass frames?

Arney and his crew are truly the best. Not only do they have an impeccable and eccentric selection of frames but the service is above and beyond. I got my amazing spectacles there and they made a custom change from shiny to matte for me, they got the lenses the day after I got my script to them. And Arney even remembered it was my birthday. It really means a lot to have service like this its how I see and I’m an artist and that is absolutely everything to me. Thanks guys see you again soon :)

AR Trapp is a small yet fashion forward optical store selling a variety of frames for all types of styles and interests. I had a particular interest in getting a more oval, light frame circa late 1990s. Low and behold, AR Trapp had a nice selection of «near» styles with some updated styling. The key was to get the shape and with excellent service, from a Mr. Fieg, I was able to find the perfect glass frame. Not only was service insightful they were also very patient and willing to explore all things important to me. I was also extremely impressed with how quickly they were able to install high quality lenses into the frame (less than 24 hour turnover). This was fantastic. Supported billing materials were of high quality and I felt it was a very efficient process. Concerning pricing, I found the prices to be extremely fair.
Although they should improve their outdoor signage, AR Trapp is worth visiting should you need new glasses!!!
Enjoy NYC!