Auntie Anne’s

I love these greasy salty sticks of joy that I consume while waiting for my train in the dark stinky station. I would give Auntie Anne’s 4 stars but for the consistently mediocre to bad service. I know it’s fast food but when it’s not fast then I get annoyed. I utilize their App which 9 out of 10 employees are clueless about. If they can figure it out there inevitably follows an argument on whether the free any pretzel item coupon actually means free. Damn try reading. I’ve been told that the coupon only applies to a pretzel not a stick or nugget. One person told me that meant I had to buy something else. Seriously? But I am a glutton for punishment so I keep going back. Tonight I could see the fear and incomprehension in the eyes of the cashier. She had to get a manager to do a basic task. I almost missed my train. So in short avoid unless you’re craving this stuff.

soggy pretzels lazy staff.

I am on very few mailing lists, but I am on Auntie Anne’s. Just redeemed a bogo coupon and got two pretzels for $ 3.20. You don’t even need to print it out– you can just show it on your phone.

There is nothing better than a hot pretzel dog fresh outta the oven. As much as I despise food chains, the chubby kid in me makes an exception twice a year for this spot. The cinnamon sugar pretzel is delicious too.
Diabetic Rating: 9
Hypertension Rating: 7
Nirvana: 10+++

I love Auntie Anne’s so this review is just for this location. Surly workers. :(Pretzels are still yummy though.

EVERY time I’ve tried to give them business, I have to wait to be acknowledged as a customer due to staff just not being at the stand/​cart because they’re talking to someone at another cart or they’re on their phone. Then they eventually end their conversation to recognize me with SUPER attitude, only to tell me «they ain’t got» what I was looking to purchase.
I don’t attempt approaching them anymore.

I wanted a pretzel with mustard. Instead I got a soggy pretzel shaped knot, salted and looking potentially good until I bit into it and it tasted like someone had tossed an extra cup of corn syrup into the batter. Then I dipped it and realized they must have had some corn syrup left over b/​c the «mustard» was sickly sweet as well (ok, I admit it’s called «sweet mustard» but I didn’t see the list of dips, just asked for mustard when I was offered the cheese dip). Just when things couldn’t get any worse I tried the lemonade — again, overpoweringly sweet, with just a hint of citric acid. Why turn pretzels into a dessert? If I wanted something sweet, I would have gone to Dunkin’ Donuts.

Oh Auntie Anne’s, how I love thee. Your buttery, salty goodness dipped in mustard is the perfect way to spend an Amtrak ride. If only I had an Auntie Anne’s or a Wetzel Pretzels in Park Slope (the only two mall pretzel chains worth eating, BTW)!