BCBG Max Azria

The staff was nice enough, without any pressure. The store wasn’t crowded on a holiday weekend and the sales were good. It would have been a positive shopping experience except that the dressing room was tiny to the point that I was feeling claustrophobic and I was in the largest room on the floor. The door didn’t push out and although I am a small person and had no packages, I could barely squeeze my way out of the room. In addition, there are no mirrors in the dressing rooms — good luck trying to figure out how to get into some of the dresses — and there was NO 3-​way mirror outside on the floor. Very poor design for a floor with evening dresses.

This BCBG, Madison, almost UES location is awesome. They are all super professional. Ima, not sure how you spell er name, was extremely awesome. She picked up on my style immediately. Managers here are very professional and can see beyond the one time purchase. The store associates here are oriented towards customer retention.

I stopped by this BCBG today at 4:30pm looking for rompers and dresses to wear on my vacation to Greece next month. As a Store Director for a luxury brand on Madison Avenue, I expect a certain level of service — a non-​rushed, I’m annoying you because you have something better to do – level of service.
I was greeted by a woman with short dark hair and glasses who asked me what I was looking for. She was not particularly friendly, however I proceeded to tell her what I was interested in. She rushed me through the first floor, scurried me up to the second floor, and placed me in the fitting room with the only 4 items I was quick enough to select.
She sounded annoyed after I told her the first romper did not properly fit my frame. Instead of bringing me a smaller size or suggesting additional styles, she simply said «pass it out to me with the hanger so I can hang it up the right way». I tried on the 2^nd romper, and she said «if you’re not going to take it, pass it out to me.» Feeling rushed and uncomfortable, I left without trying on the last 2 styles or making a purchase. Quite disappointing as I was planning to select 3 – 4 outfits from BCBG for my vacation.
I gave 2 stars only because I am a fan of the collection. Zero stars for the service.
It should be noted that I was greeted on the way down the stairs from level 2 to 1 by a lovely blond girl with a big smile… perhaps had I worked with her, I would’ve had a different experience.

Love BCBG Max Azria – the clothing is so flattering and elegant. This store has about 4 floors. Feels a bit congested and it’s a bit odd to see the staff going up and down between floors – a bit of a hectic shopping experience but I am spoiled by my one floor Long Island store that it easy to navigate!

This is my favorite BCBG location. Living around the corner is definitely a big plus, but that’s not the only reason. This store is always well-​arranged, staff is pretty helpful– no pressure, and they have like 5 floors. The problem with living so close to this store is I am always tempted to walk in and walk out with shopping bags full of pretty dresses, shoes, and bags. Sighhh.

This is a very peculiar store. It is small/​narrow but takes over 4 – 5 floors (I can’t remember) so it actually has incredible stock. I have never not been able to find something there. And the salespeople are wonderful… there just aren’t enough of them. If they had at least one salesperson on each floor, I may have even given them 5 stars. It’s really annoying to have to go from one floor to another just to get help, even though they do have an elevator (a huge plus)!

I had a last minute black tie event that I was DESPERATE for a dress. The sales girl was so helpful… but the manager kept on coming over trying to get me to buy the $ 2300 dress. Very pushy. Glad I didn’t do it… but got another dress that I wasn’t in love with .but I was desperate. Ended up finding something MUCH better at Bergorfs (not much more expensive). When I tried to return it… I was told store credit only! I should have read the fine print. but the manager was really rude and in my opinion they should be upfront and tell you the policy.
I guess I learn from this to shop else where… and luckily have a friend who wants part of the credit.

This BCBG is larger compared to the flat iron store. I believe there are 4 floors. The first one consists of tops/​skirts/​etc. 2^nd consists of some dresses, their runway collection and not ‘too’ dressy items. Another floor of formal gowns, and the top floor is the Max Azria. There is an elevator to use and dressing rooms on most floors.
I’ve had mixed experiences with their staff. I am sure they are sick and tired of going up and down the stairs all day. but I find the staff to be either unhelpful or just very pushy to get you to buy something. (I know when something does NOT look good on me. come on! haha)
Overall, I love the fashion and the selection
If you want a wide selection of BCBG — this is the store to go to!

This is a nice BCBG boutique that is four stories. Service was decent. The gal helping me was a bit put off when I decided to buy only one skirt. I’m guessing she was commission based. Regardless I ended up purchasing a fabulous bandage skirt:
Ladies! Seriously! Go try one of these bad boys on. They are so hot. You can thank me later… and so can you guys. ;-)

I’ve always been a fan of BCBG dresses. They fit like a glove and always have a great pattern. I’m a sucker for pattern.
Checking out the BCBG Max Azria store was a treat. It’s three whole levels of beautiful clothes many of which are made of silk. The first level was casual clothes and by far the busiest floor. The basement had gorgeous business suits. They were conservative but with a twist. It’s great that in a BCBG suit you can feel classy and show off that sense of style and a little creativity. Pinstipes go diagonally and huge belts really show off the waist to accentuate feminine features. I definitely got a few ideas on how to spice up my otherwise drab business casual clothes. The third floor was evening gowns and party frocks. There was only one customer on the third floor but it was nice to see that she was being waited on hand and foot while she was walking barefoot. She was really voicing her concerns about what she wants in a dress and the sales associate was being very attentive trying to help her find the perfect outfit.
BCBG is not cheap but there are affordable dresses in the low one hundred range. I do recommend BCBG clothes because the quality is pretty good. I have an old BCBG dress which I have worn to countless office functions and weddings. It still looks brand new.

Wow did their price points go up. The high-​end line conceived by Max Azria features a full collection of day and evening looks. The first floor of this multi-​level shop has fantastic pieces. Sadly the look is usually copied quickly by H&M. But as far as the quality and fit… it’s worth the big bucks.